We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
30/07/2017 31/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
    Hotel website
    Save
    Best prices for your stay
    30/07/2017 31/07/2017
    US$413
    US$278
    SAVE US$135
    US$413
    US$329
    Traveller (1876)
    Pool & Beach (462)
    Room & Suite (440)
    Gran Porto Resort
    9,784 reviews
    #29 of 209 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    15,889 reviews
    #11 of 209 hotels in Playa del Carmen
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,183 reviews
    #57 of 209 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    3,834 reviews
    #10 of 209 hotels in Playa del Carmen
     
    Overview
    • Excellent65%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “los murales” (253 reviews)
    “time share” (269 reviews)
    “rotunda bar” (63 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Haciendas All Suites Resort & Spa
    Special Offer: Package Deal
    Hotel deals
    {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
    Gran Porto Resort
    9,784 reviews
    #29 of 209 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    15,889 reviews
    #11 of 209 hotels in Playa del Carmen
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,183 reviews
    #57 of 209 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    3,834 reviews
    #10 of 209 hotels in Playa del Carmen
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$276.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "7b1e5d41cbcf47a1a89fd56b50dd2b1a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":651166,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[80235924],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":7,"year":2017},"checkout":{"day":31,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":276,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"7b1e5d41cbcf47a1a89fd56b50dd2b1a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":413,"lowestMetaPrice":276,"additionalPartner":false,"highestMetaPriceDisplay":413,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":413,"lowestMetaPrice":276,"highestMetaPriceDisplay":413,"hotelName":"The Royal Haciendas All Suites Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjdiMWU1ZDQxY2JjZjQ3YTFhODlmZDU2YjUwZGQyYjFhIiwiQUlLIjoiOGU3MWIxYjUxYThkNDJiMDgzMzhmZDM2NmNkNjhiMTQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "30/07/2017", "checkOut": "31/07/2017", "lowestPrice": "US$276", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79495036":"CheapTicketsEWS","109270139":"HotelsCom2IB","79028078":"OrbitzEWS","80235924":"AgodaIB","54248998":"TravelocityEWS","32661677":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (3,545)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for The Royal Haciendas All Suites Resort & Spa
    See the most recent reviews

    11 - 15 of 3,051 reviews

    Reviewed 5 days ago via mobile

    My wife and I are owners at The Royal Haciendas in Week 27, and have been coming for many years. While we enjoy many of the experiences at the resort, this years highlight goes to our dinner visit at Los Murales, and specifically our exceptional...More

    Thank Tim C
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded yesterday

    Dear Tim C, Thanks so much for writing a review about The Royal Haciendas. We love hearing from our members and their vacation experiences. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal...More

    Reviewed 6 days ago

    The Royal Haciendas is a great resort. The rooms are spacious, nicely furnished and well maintained. The amenities are excellent. The pool, activities,restaurants and activities close the resort are excellent. The staff is very welcoming and friendly throughout the resort. Fernando S, Los Murales waiter,...More

    Thank jbob1015
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded yesterday

    Dear Bob, Thanks for the review, and for sharing the experience of your recent family getaway with the TripAdvisor community. We couldn't be happier to hear our guests enjoyed their stay with us. Our villas are the perfect place to spread out and enjoy each...More

    Reviewed 1 week ago

    The resort, villa rooms, and beach are beautiful. Villas very clean. The Sol and Luna Grill was delicious but only available from 11 AM- 5 PM. Mostly everyone was courteous and helpful. The only issues we had during our stay was the buffet restaurant La...More

    Review collected in partnership with this hotel
    Thank sergiorA1750EL
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 3 days ago

    Dear Sergio, Thank you for your review. We always take special care when preparing our food and beverage items and our restaurants are certified by the Mexican Ministry of Tourism with the Distinctive H, granted to establishments that comply with certain hygiene and quality standards....More

    Reviewed 1 week ago

    We have stayed at many Royal Resorts and keep coming back because of the quality, value, wonderful staff and great facilities. This was our first stay at The Royal Haciendas and this place is perfection! The beach is wonderful, the pools are great - I...More

    Review collected in partnership with this hotel
    Thank williamnS1490CH
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded yesterday

    Dear William, Thank you for taking the time to review your stay at The Royal Haciendas. Congratulations on your decision to become a member of the Royal Resorts family! We are so excited to be able to host your vacation getaways for many years to...More

    Reviewed 1 week ago via mobile

    We stayed at the Royal Hacienda in Riviera Maya and it was great. Awesome pools with bar, great food by the beach and nice shows. The staff very friendly and always going the extra mile to please your request. The beach is AWESOME and many...More

    Thank SalYuri
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 week ago

    Dear SalYuri, Thank you for your review. Our staff is constantly striving to make sure that our guests have the best vacation experience possible, and we're glad to learn that we achieved this goal with you. We hope to see you again soon! Best Regards.

    Gran Porto Resort
    9,784 reviews
    #29 of 209 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    15,889 reviews
    #11 of 209 hotels in Playa del Carmen
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,183 reviews
    #57 of 209 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    3,834 reviews
    #10 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$205 - US$487 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Playa del Carmen
    • #17 Green Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • #35 Spa Hotel in Playa del Carmen
    • #35 Luxury Hotel in Playa del Carmen
    • #38 On the Beach Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Orbitz, Cheap Tickets, Hotels.com, Travelocity, Hotwire and getaroom.com so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Royal Haciendas Hotel Playa Del Carmen ,
    • Royal Haciendas Hotel ,
    • Royal Haciendas Playa Del Carmen ,
    • The Royal Haciendas All Suites Resort & Spa Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (1876)
    Pool & Beach (462)
    Room & Suite (440)
    Dining (149)
    Hotel & Grounds (1105)
    Bathroom (18)
    Family and Play Areas (12)
    Business Centre & Event Rooms (1)
    Nearby
    Cocos Cabanas
    211 reviews
    1.32 km away
     
    Petit Lafitte
    1,523 reviews
    1.43 km away
     
    Sandos Caracol Eco Resort
    12,509 reviews
    .69 km away
     
    Family Concierge at Paradisus La Esmeralda
    107 reviews
    1.44 km away
     
    Nearby Restaurants
    Passion by Martin Berasategui
    431 reviews
    1.76 km away
    Coco's Cabanas
    164 reviews
    1.32 km away
    Bana Restaurant
    93 reviews
    1.74 km away
    Los Murales
    188 reviews
    .05 km away
    Nearby Attractions
    Playa Punta Esmeralda
    287 reviews
    1.30 km away
    Arrendadora Turistica Noa
    7 reviews
    1.02 km away
    Scuba Libre
    506 reviews
    .76 km away
    Kitemex
    89 reviews
    1.49 km away
    Ask a question
    Questions & Answers
    jamminmom
    29 June 2017|
    Answer Show all 2 answers
    Response from LisaBM928 |
    I think you mean coati which look similar to raccoons. There are not "lots" but there are an occasional one licking up a spilled drink or snacking on dropped food. While they may not look friendly they are of no harm.
    0
    Votes
    28 June 2017|
    Answer
    Response from |
    Answering my own question as we are just returning home from this awesome place. All inclusive option has tips included however, the staff here is amazing and we added a tip in addition. $1-2 for a round of drinks, $1 per... More
    1
    Vote
    Room Tips
    "Tell them you want to have ocean front."
    Read review
    "I would have been happy with any high level room to get a better view."
    Read review
    "I recommend the 1 bedroom suite with the king bed. There is a jacuzzi tub on the spacious balcony and a full..."
    Read review
    "All rooms are the same. Different view of ocean. Housekeeping comes 3 times a day!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing