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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    27/08/2017 28/08/2017
    Lock in the lowest price from our partners
    US$227US$269
    View Deal
    Traveller (1897)
    Pool & Beach (462)
    Room & Suite (440)
    Overview
    • Excellent66%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “los murales” (257 reviews)
    “time share” (271 reviews)
    “rotunda bar” (65 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Haciendas All Suites Resort & Spa
    Special Offer: Package Deal
    Hotel deals
    Deals (11)
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    • Deluxe Junior Suite (451 sq. ft.) - All-Inclusive
      US$269US$227
      View Deal
    • Deluxe Junior Suite All Inclusive
      US$269US$226
      View Deal
    • Deluxe Junior Suite, Kitchenette - All Inclusive
      US$269
      View Deal
    View all 11 deals from US$226
    The Royal Playa del Carmen
    16,024 reviews
    #11 of 210 hotels in Playa del Carmen
     
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    6,332 reviews
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    Write a Review
    Reviews (3,575)
    Traveller rating
    Traveller type
    Time of year
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    There are newer reviews for The Royal Haciendas All Suites Resort & Spa
    See the most recent reviews

    781 - 785 of 3,068 reviews

    Reviewed 2 June 2016

    We traveled with 12 women from San Francisco/ Los Angeles/ New York City to Playa Del Carmen for a 3 night Bachelorette party. The Rooms: We had 2 2-bedroom suites. The décor was ok. They couldn't accommodate 2 rooms together which was a bit annoying...More

    3  Thank Noel R
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 3 June 2016

    Dear Noel R, Thank you for taking the time to let us know about your recent stay. We truly value all of our guests and are disappointed to hear that your stay did not live up to your expectations. In an attempt to find out...More

    Reviewed 1 June 2016

    If you want to feel as in a prison for your own money, you can try this resort. Pros: The sandy beach and sandy bottom are excellent. You don't need tevas. Caribbean sea is gorgeous, warm and healing. The La Palapa restaurant with a panoramic...More

    4  Thank Cheshyrka
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 16 June 2016

    Dear Cheshyrka, Thank you for taking the time to let us know about your recent stay. We are disappointed to hear your sentiment and of your experience from your recent stay with us. We strive to make sure that all of our guests have the...More

    Reviewed 31 May 2016

    We just returned from a 10 day stay at Royal Haciendas. We have three kids aged 12, 8 and 5. It was our first all-inclusive experience and we loved it. The resort's proximity to the ocean is immediate - it is literally on the beach,...More

    Review collected in partnership with this hotel
    2  Thank Wild5au
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 June 2016

    Dear Wild5au, Thank you for taking the time to review your stay with us at The Royal Haciendas. We couldn’t be happier to see that your time spent with us was a great experience. We're glad to see that you were able to enjoy yourselves...More

    Reviewed 30 May 2016

    It is a wonderful relaxing place the people are great and the staff go out of their way to make sure you are happy. the pools are beautiful and the restaurants are wonderful. they help you with excursions Thomas moore are very good at their...More

    Review collected in partnership with this hotel
    Thank Mike1172016
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Haciendas All Suites Resort & SpaResponded 1 June 2016

    Dear Mike, Thank you for taking time to post about our resort. We're sure that TripAdvisor's Community will appreciate your insights about our resort and your overall experience in The Royal Haciendas. We look forward to welcoming you again during your next visit to the...More

    Reviewed 30 May 2016

    Outstanding accomodations which included the all inclusive. We ate at the specialty restaurant Las Morales almost every evening because of the fabulous ambiance, service and food choices. Others have complained about any sur charges but we don't know what they are talking about. Sometimes with...More

    Review collected in partnership with this hotel
    1  Thank Jerry C
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 June 2016

    Dear Jerry C, Thank you for taking the time to let us know about your recent stay. We're glad to see that you enjoyed our REFINE All-Inclusive package and our dining options fulfilled your expectations. We're sharing your comments regarding your experience at the pool...More

    The Royal Playa del Carmen
    16,024 reviews
    #11 of 210 hotels in Playa del Carmen
     
    Gran Porto Resort
    9,886 reviews
    #30 of 210 hotels in Playa del Carmen
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,332 reviews
    #55 of 210 hotels in Playa del Carmen
     
    Mahekal Beach Resort
    2,726 reviews
    #27 of 210 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$187 - US$468 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Playa del Carmen
    • #17 Green Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • #35 Spa Hotel in Playa del Carmen
    • #35 Luxury Hotel in Playa del Carmen
    • #37 On the Beach Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Orbitz, Booking.com, Travelocity, Hotels.com, Expedia, Cheap Tickets, Cancelon, TripOnline SA, Agoda, Hotwire, getaroom.com and Evoline ltd so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Royal Haciendas Hotel Playa Del Carmen ,
    • Royal Haciendas Hotel ,
    • Royal Haciendas Playa Del Carmen ,
    • The Royal Haciendas All Suites Resort & Spa Playa Del Carmen, Riviera Maya, Mexico
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    Traveller (1897)
    Pool & Beach (462)
    Room & Suite (440)
    Dining (149)
    Hotel & Grounds (1126)
    Bathroom (18)
    Family and Play Areas (12)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Inga127
    6 August 2017|
    Answer
    Response from tsaes | Reviewed this property |
    Like anything it comes down to how much you think you'd use it. If the places you plan to go aren't included in the list of places covered by the all inclusive then don't bother, if they are included I'd buy the package.
    0
    Votes
    klbast
    3 August 2017|
    AnswerShow all 2 answers
    Response from Kentucky1969 | Reviewed this property |
    We have a 17 and 19 year old. Very boring for them. Many elderly people who do not like noise. No balls allowed in pool. It's actually boring for my husband and I. No night life or entertainment. We don't want a drunken... More
    0
    Votes
    Room Tips
    "Make sure to check your bed the first time there ours beds was dirty and because our flight we arrive late so..."
    Read review
    "If you can splurge on a beachfront unit - do it!"
    Read review
    "Tell them you want to have ocean front."
    Read review
    "I would have been happy with any high level room to get a better view."
    Read review
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