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29/10/2017 30/10/2017
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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
    (954) 736-5831
    Hotel website
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    Lowest prices for your stay
    29/10/201730/10/2017
    1 room, 2 adults, 0 children
     3 people have started booking this hotel
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    US$182US$251
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    Traveller (1901)
    Pool & Beach (462)
    Room & Suite (442)
    Overview
    • Excellent66%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “los murales” (262 reviews)
    “rotunda bar” (65 reviews)
    “time share” (264 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Haciendas All Suites Resort & Spa
    Special Offer: GET $300 USD in Credits!
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    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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      US$182
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      US$196
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      US$251
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    Write a Review
    Reviews (3,678)
    There are newer reviews for The Royal Haciendas All Suites Resort & Spa
    See the most recent reviews
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    811 - 815 of 3,139 reviews

    Reviewed 27 June 2016 via mobile

    We just love our weeks at the Royal Haciendas. The resort is second to none, the staff which includes everyone from the wait staff, the security personnel, to the pool crew right to the concierge and administrators is always helpful and accommodating. The housekeeping staff...More

    Thank Skimom93
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 30 June 2016

    Dear Mrs. Arruda, It’s great to hear from you and thank you so much for your review. We love hearing from our members and their vacation experiences. We're convinced that our staff is very important in our company since their interaction with our guests makes...More

    Reviewed 26 June 2016

    This was our first trip using RCI for timeshare exchange, but is a resort that can be checked out by anyone. Overall the resort was beautiful right on the beach. We had a one bedroom that could sleep 5. There were 2 murphy beds in...More

    Thank jwalker2542
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 July 2016

    Dear jwalker2542, Thanks for the review, and for sharing the experience of your recent family getaway with the TripAdvisor community. We couldn't be happier to hear our guests enjoyed their stay with us. It's great that you were able to take advantage of so many...More

    Reviewed 25 June 2016 via mobile

    The Royal Resorts management need to decide what the want the Royal Haciendas to be...can't have it both ways as it's a disservice to both types of clientele. Being owners from pre- construction the all inclusive vacationers sometimes make things difficult. RR needs to let...More

    3  Thank Sweetwater
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 1 July 2016

    Dear Sweetwater, Thank you for taking the time to let us know about your recent stay. We receive so many positive reviews about the quality of our dining options, so we are disappointed to hear your recount of what you experienced. I'm sharing your comments...More

    Reviewed 23 June 2016

    We recently stayed at Royal Haciendas for 4 nights. It was amazing experience. Below are the points which we really loved about resort: 1. The overall service at resort was absolutely amazing. Entire staff was very helpful and courteous 2. The location of resort is...More

    3  Thank Lima_Travel_is_Life
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 29 June 2016

    Dear abhilimaye, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give...More

    Reviewed 23 June 2016

    We have been coming to the Royal Haciendas for several years. We bought a timeshare about 10 years ago there and just upgraded last year to a beachfront penthouse. The grounds are immaculate and well maintained. They are always cleaning something - even the beach!...More

    3  Thank Lisa A
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 29 June 2016

    Dear Lisa A, Thanks so much for writing a review about The Royal Haciendas. We love hearing from our members and their vacation experiences. We take pride on our resort's cleanliness and for us is rewarding to learn you've noticed it during your visits. We...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$187 - US$474 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Playa del Carmen
    • #17 Green Hotel in Playa del Carmen
    • #33 Luxury Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • #34 Spa Hotel in Playa del Carmen
    • #36 On the Beach Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Travelocity, Orbitz, Cheap Tickets, Hotels.com, TripOnline SA, Cancelon, Hotwire, getaroom.com and Evoline ltd so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Royal Haciendas Hotel Playa Del Carmen ,
    • Royal Haciendas Hotel ,
    • Royal Haciendas Playa Del Carmen ,
    • The Royal Haciendas All Suites Resort & Spa Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (1901)
    Pool & Beach (462)
    Room & Suite (442)
    Dining (149)
    Hotel & Grounds (1128)
    Bathroom (18)
    Family and Play Areas (12)
    Business Centre & Event Rooms (1)
    Nearby
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    2.44 km away
     
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    3.85 km away
     
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    1.43 km away
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,669 reviews
    2.04 km away
     
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    Ask a question
    Questions & Answers
    Sanjay S
    5 October 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello Sanjay, Yes, the Royal Haciendas is wheelchair accessible. Warm Regards.
    0
    Votes
    tlsmalone
    18 September 2017|
    AnswerShow all 2 answers
    Response from Sandra R | Property representative |
    Hello tlsmalone, The all-inclusive package at The Royal Haciendas works the same as at The Royal Sands. You have to sign a bill after every food and drink. You can see more information about what's included in our... More
    0
    Votes
    browneyez83
    18 September 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello Browneyez83, Yes, there is a children's pool at the resort. We have a Kids Club offering different activities to children aged 4 to 12 years old. Younger kids may be able to participate in some activities accompanied... More
    0
    Votes
    Room Tips
    "Definitely get a room with a hot tub on the balcony."
    Read review
    "2nd Floor and above for a bit better view"
    Read review
    "Our only complaint in the 2-room villa we were assigned was that it had a very loud AC unit. It kept the..."
    Read review
    "there is an A or B option. The A option is bigger and has the kitchen"
    Read review
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