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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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    30/07/2017 31/07/2017
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    US$278US$413
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    Traveller (1876)
    Pool & Beach (462)
    Room & Suite (440)
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    Overview
    • Excellent65%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible2%
    Travellers talk about
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
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    Gran Porto Resort
    9,779 reviews
    #29 of 209 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
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    #11 of 209 hotels in Playa del Carmen
     
    Azul Beach Resort The Fives Playa Del Carmen
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    #57 of 209 hotels in Playa del Carmen
     
    Fairmont Mayakoba
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,543)
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    There are newer reviews for The Royal Haciendas All Suites Resort & Spa
    See the most recent reviews

    931 - 935 of 3,050 reviews

    Reviewed 7 April 2016 via mobile

    If u buy all inclusive be prepared to eat at the buffet only for all inclusive people is almost impossible to get a reservation to the only restaurant they have los morales because they charge 75 per person and they lose money for the all...More

    1  Thank alex g
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 8 April 2016

    Dear Alex G, Thank you for taking the time to let us know about your recent stay. We truly value all of our guests and are disappointed to hear that your stay did not live up to your expectations. In an attempt to find out...More

    Reviewed 6 April 2016 via mobile

    We are owners of 20 yrs now with Royal Resorts and bought here 5 yrs ago. We are so disappointed with the rule changes we may never come back to what we called home. It is going less and less kid friendly. No rafts or...More

    Thank ultramfg
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 19 April 2016

    Dear ultramfg, Thanks so much for taking the time to review your stay at The Royal Haciendas. We truly value all of our guests and are disappointed to hear that your stay did not live up to your expectations. We receive so many rave reviews...More

    Reviewed 6 April 2016 via mobile

    The resort is super clean. The grounds and rooms are very well maintained. The staff is very nice and kind. The regular food is pretty good. I have allergies so I have to eat off the gluten free menu which was amazing!! The shrimp skewers...More

    Thank ArgMausten
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 11 April 2016

    Dear ArgMausten, Thank you for taking the time to post your review about our resort. We take pride on our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. We're also glad to read you liked our...More

    Reviewed 6 April 2016

    Everything was great ! The resort is so pretty with all the flowers and trees and building colors. Highly recommend it. My kids enjoyed it as well as our other party we came with. Food was the best part here. No issues with the allinclusive....More

    Review collected in partnership with this hotel
    Thank MikeHamade
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 11 April 2016

    Dear MikeHamade, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We are honored that you would choose to...More

    Reviewed 5 April 2016

    This place really was wonderful. The staff were all kind and would do just about anything to help us. The food was amazing, we aren't super picky but we love good quality food and this place has it. The grounds and rooms were pristine and...More

    Review collected in partnership with this hotel
    Thank as47056
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 7 April 2016

    Dear as47056, Thank you for taking the time to review your stay with us. We're glad to hear you had a great family vacation with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$205 - US$487 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Playa del Carmen
    • #17 Green Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • #35 Luxury Hotel in Playa del Carmen
    • #35 Spa Hotel in Playa del Carmen
    • #38 On the Beach Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Travelocity, Hotels.com, Orbitz, Cheap Tickets, Hotwire, Cancelon, TripOnline SA, getaroom.com and Evoline ltd so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Royal Haciendas Hotel Playa Del Carmen ,
    • Royal Haciendas Hotel ,
    • Royal Haciendas Playa Del Carmen ,
    • The Royal Haciendas All Suites Resort & Spa Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (1876)
    Pool & Beach (462)
    Room & Suite (440)
    Dining (149)
    Hotel & Grounds (1105)
    Bathroom (18)
    Family and Play Areas (12)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    jamminmom
    29 June 2017|
    Answer Show all 2 answers
    Response from LisaBM928 |
    I think you mean coati which look similar to raccoons. There are not "lots" but there are an occasional one licking up a spilled drink or snacking on dropped food. While they may not look friendly they are of no harm.
    0
    Votes
    28 June 2017|
    Answer
    Response from |
    Answering my own question as we are just returning home from this awesome place. All inclusive option has tips included however, the staff here is amazing and we added a tip in addition. $1-2 for a round of drinks, $1 per... More
    1
    Vote
    Room Tips
    "I would have been happy with any high level room to get a better view."
    Read review
    "I recommend the 1 bedroom suite with the king bed. There is a jacuzzi tub on the spacious balcony and a full..."
    Read review
    "All rooms are the same. Different view of ocean. Housekeeping comes 3 times a day!"
    Read review
    "The villas are very well equipped with high quality furniture"
    Read review
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