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Grand Hyatt Playa Del Carmen Resort

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Traveller (1684)
Room & Suite (512)
Storyboard
Overview
  • Excellent71%
  • Very good17%
  • Average6%
  • Poor3%
  • Terrible3%
Travellers talk about
“day club”(72 reviews)
“club level”(52 reviews)
“the grill”(114 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Grand Hyatt Playa Del Carmen Resort
Special Offer: Foodies Package 🍤🍣🍒
Hotel deals
Offers from Grand Hyatt Playa Del Carmen Resort
Special Offer: Foodies Package 🍤🍣🍒
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,385)
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1,593 results
Traveller rating
1,127
257
104
53
52
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LanguageEnglish
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1,127
257
104
53
52
Show reviews that mention
All reviewsday clubclub levelthe grillbeach club next doorclub musicbeautiful hotelrooms are modernadult poolrestaurants and shopspool areaocean frontfifth avenuesushi barpool staffpartial ocean viewswim up roomfamily vacation
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1 - 5 of 1,593 reviews
Reviewed yesterday

We loved our time and experience at the Grand Hyatt Playa del Carmen! The staff was great (so many to name, but a special thank you to Ms. Karen who was one of their guest relations staff, Mr. Carlos, one of the great pool and...More

Review collected in partnership with Hyatt Hotels
Thank ihsana76
Hotel's Favourite
Reviewed 24 April 2018 via mobile

This is a magnificent place, perfectly located on the private beach a minute from the 5th Ave. The girl decor is marvelous, the rooms are destined for you to feel you are the only room in the hotel. Breakfast is a great Kickstart for the...More

Thank TravelingAsher
Response from GrandHyattPlaya, Director de Relaciones Públicas at Grand Hyatt Playa Del Carmen ResortResponded 27 April 2018

Dear TravelingAsher, Thank you very much for your great review. We are totally happy after read your description. Our main purpose is to over exceed the expectations of our guests who are the most important for us. Reading carefully your review we couldn't agree more,...More

Reviewed 2 days ago

Stayed at the Grand Hyatt for one week with my family. Had a fantastic time, rooms were modern, clean and comfortable. Staff attentive to your needs and display genuine care, they like to work there and it shows. The sea is not at its best,...More

Review collected in partnership with Hyatt Hotels
Thank Mauricio M
Reviewed 5 days ago

Fabulous pools and hotel has a wonderful vista- I think all rooms must have a see view or a swim out pool. The Grill Restaurant served us a wonderful meal- one of the best I have ever had - and they do specials (eg) my...More

Review collected in partnership with Hyatt Hotels
Thank Jo S
Response from GrandHyattPlaya, Director de Relaciones Públicas at Grand Hyatt Playa Del Carmen ResortResponded 3 days ago

Dear Jo S, Thank you very much for your great review. We are totally exited after read your comment! Our main purpose is to over exceed the expectations of our guests who are the most important for us. Reading carefully your review we couldn't agree...More

Reviewed 1 week ago via mobile

Great tecnology, nice ambiance, modern rooms. Food and beverages very expensive. If you go for fun, you should stay here, you are close to Coralina beach club, mamitas beach, and also the 5th avenue is one block away.More

Thank Manuel S
Response from GrandHyattPlaya, Gerente at Grand Hyatt Playa Del Carmen ResortResponded 6 days ago

Dear Manuel, Thank you very much for your review. Our main purpose is to over exceed the expectations of our guests who are the most important for us. We design carefully each touch and element in our Resort! Our gastronomy concept in all outlets is...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$179 - US$531 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Spa Hotel in Playa del Carmen
#38 Luxury Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$179 - US$531 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Spa Hotel in Playa del Carmen
#38 Luxury Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1684)
Room & Suite (512)
Pool & Beach (320)
Dining (133)
Family and Play Areas (50)
Amenities (43)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
Mohmmad S
18 June 2018|
Answer
Response from Esther d | Reviewed this property |
Its about a 100 pesos a day if I remember correctly. So about 5 US$
0
Votes
Schleins Girl
24 May 2018|
AnswerShow all 2 answers
Response from Deborah E | Reviewed this property |
If you don’t mind not having a beachfront view then request a garden view. Also request a room on the right hand side of the hotel (the right side as you walk in to reception).
0
Votes
Hannah V
2 May 2018|
AnswerShow all 4 answers
Response from Amanda R |
Also, I was able to get in touch with the hotel and they were able to answer many of my questions via email. Make sure to explore a couple cenotes:)
1
Vote