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Grand Hyatt Playa Del Carmen Resort

Traveller (1736)
Room & Suite (514)
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1a Avenida esquina Calle 26 Colonia Centro, Playa del Carmen 77710 Mexico See on map
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
4.5 Star accommodation
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Offers from Grand Hyatt Playa Del Carmen Resort
Special Offer: Package Deal
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7 Oct8 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,481)
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All reviewsday clubclub levelthe grillcocina restaurantclub musicbeach club next doorbeautiful hotelrooms are modernrestaurants and shopspool areaocean frontadult poolsushi barfifth avenuepool staffswim up roompartial ocean view
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1 - 5 of 1,648 reviews
Reviewed 2 days ago via mobile

Edna was amazing! 5 stars. She was very friendly and nice and firm! The setting is freaking amazing. What a resort!!!! I wish we could have used the main pool but the spa was still awesome! Super relaxing and some of the best tea I...More

Thank Nicole_642
Hotel's Favourite
Reviewed 17 July 2018

Honestly, this hotel exceeded my high expectations! All the staff were incredibly polite, friendly and respectful. I must say that David in the Club Lounge was particularly helpful and kind. The rooms were beautiful, modern and spacious. We had a sea view room and it...More

4  Thank Lucy G
Response from GrandHyattPlaya, Gerente at Grand Hyatt Playa Del Carmen ResortResponded 24 July 2018

Dear Lucy, Thank you very much for your great review. We are totally excited after reading your comment! Our main purpose is to over exceed the expectations of our guests who are the most important for us. We design carefully each touch and element in...More

Reviewed 3 days ago

We stayed at the Grand Hyatt Playa Del Carmen in September 2018.This vacation far surpassed any hotel experience we have had and we have travelled to many countries.We took part in the all inclusive experience and we highly recommend it. The food was high end...More

Review collected in partnership with Hyatt Hotels
1  Thank cherylmE7253WW
Reviewed 1 week ago via mobile

First time at this resort and it was amazing! Beautiful resort, friendly and the staff was outstanding. First class treatment all around. I would recommend guests to visit. Good variety breakfast buffet. Contemporary and spacious rooms. Plenty of pools and other beach amenities to enjoy.More

2  Thank Adrienne R
Response from GrandHyattPlaya, General Manager at Grand Hyatt Playa Del Carmen ResortResponded 5 days ago

Dear Adrienne, Thank you for choosing to stay at Grand Hyatt Playa del Carmen and for providing us with your candid review. It is very reassuring to read your positive review and we are extremely pleased to know of your contentment with our facilities, culinary...More

Reviewed 1 week ago via mobile

So bad so an friendly .al l the time they ask extra payment for nothing. I pay 2 times breakfast becuse at the second time I gust sit with my family Please don’t make mistake and go there Also the food is very bad. This...More

Thank Ilan H
Response from GrandHyattPlaya, Public Relations Manager at Grand Hyatt Playa Del Carmen ResortResponded 6 days ago

Dear Mr. Ilan H, Thank you for sharing your candid review with this community, we apologize for any misunderstanding or unpleasant experience you may experienced. There is always a point of equilibrium in life and we would like to make and amendment with your experience,...More

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Located on a privileged stretch of white sand, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida - Fifth Avenue - , Hyatt Playa del Carmen will ...More arrive to bring guests an intimate introduction to the Bohemian vibe of Playa del Carmen, or simply Playa, as it is locally known. Unique food & beverage concepts and signature offerings from our restaurants and bars will set the stage for you to enjoy the local flavors of Playa. Located along the Paseo, a large open air corridor that connects the entrance of the hotel all the way to the beach - our two restaurants and three bars/lounges are our own extension of the vibrant offerings of La Quinta Avenida. Less
Hotel class
Contact Information
Hotel Amenities
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
Price range
US$189 - US$773 (Based on Average Rates for a Standard Room)
Also Known As
Grand Hyatt Playa Del Carmen Resort Riviera Maya, Mexico
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Traveller (1,736)
Room & Suite (514)
Pool & Beach (327)
Dining (152)
Family and Play Areas (50)
Amenities (43)
Business Centre & Event Rooms (16)
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Questions & Answers
Ask a question
14 September 2018|
Response from GrandHyattPlaya | Property representative |
Hello, we charge M$N150 daily equivalent to U$D7.5 Valet & Parking. If you are planning to go Tulum 50 minute drive or other beautiful beaches and want to take your own picnic yes. If you are not going to explore the area... More
Meli W
30 August 2018|
AnswerShow all 2 answers
Response from GrandHyattPlaya | Property representative |
Hola Meli, Te esperamos un excelente desayuno con vista al mar en nuestro restaurante La Cocina. El precio por persona es de $540 pesos. Saludos, Grand Hyatt Playa del Carmen
Google Translation
1 August 2018|
AnswerShow all 5 answers
Response from livefreewarriortv | Reviewed this property |
The beds are SO comfortable! Pillows incredibly soft, they made me go home and change my own linens.
Room Tips
"Choose a swim-up room facing the ocean. You'll get a great view, and can come back to your room to relax..."
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"Rooms on the north side are quieter"
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"All the rooms have balconies and ocean views"
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"Stay on the left side of the hotel (if you are facing the hotel from the beach)."
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