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Riviera Maya Suites

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311 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Lewisville, Texas, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW via mobile

Rivera Maya Suites had first class customer service from our first conversation to the last. It is not all inclusive, but we chose it for that reason. We like to prepare our own food because of restricted diets and the apartment we stayed in was totally equipped. I was thrilled to find a great blender in the kitchen as well... More 

Helpful?
Thank Jeanette C
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 September 2016

What makes your stay unforgettable in Riviera Maya Suites are 1. the personalized warm, welcoming, caring attention; 2. the central location at 1 1/2 blocks away from the famous Mamitas beach and a half block away from the Playa del Carmen 5th Avenue and 3. the beautiful spacious vacation rental suites. You may choose between 2 bedrooms or 3 bedrooms... More 

Helpful?
Thank XIXIM
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this review

Dear Xixim, thank you so much for posting a review on Trip Advisor about our Riviera Maya Suites. We do think too that one of our goal is our perfect location near to the beach and near to the famous 5th Avenue, both in walking distance. It makes us proud to read that you enjoyed your stay at our place!... More 

Brookline, Massachusetts
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 September 2016

We stayed at a two-bedroom penthouse. It's beautiful, spacious, clean and well maintained. The balcony and the rooftop patio are especially nice. The staff are very helpful. The building is right next to the 5th Ave with many restaurants and shops nearby. Mamitas beach is within 5-minute walking distance. The kitchen, washer and dryer made the stay even more enjoyable.... More 

Helpful?
Thank Des L
RivieraMayaSuites, Manager at Riviera Maya Suites, responded to this review

Dear guest Thank you for your sincere comment, is for us very nice to know that your stay was pleasant and that enjoyed your holiday in Playa del Carmen, we will take very much into account its recommendations. It will be a pleasure to welcome you again in our condos. Remember to make use of -10% discount as frequent client... More 

Seattle, Washington
1 review
Reviewed 13 August 2016

We loved our stay here and definitely will come back. The location is just great, close to beach, restaurants, stores and night life. The people is really kind, they always strive to help and make your stay relaxing. Facilities are very clean, including rooms and pool. Rooms are spacious, well decorated and well maintained. We rented a car so, it... More 

Helpful?
Thank 3Relax333
Level Contributor
2 reviews
Reviewed 12 June 2016 via mobile

What an amazing place!! Great air conditioners, always hot water, beautiful tropical pool with kiddie pool and spa for 12, great security, close to anything you could possibly need! Housekeeping staff is awesome!! Right on 5th street, which offers hundreds of restaurants, stores, coffee bars. Starbucks is 1 block away. The pizza at "That's Amore", just a block and a... More 

Helpful?
Thank Omar G
RivieraMayaSuites, Public Relations Manager at Riviera Maya Suites, responded to this review

Thank you very much for your important comment. We're glad you enjoyed your holidays in our condo hotel. See you in your next visit and remember to use your frequent customer discount (-10%.). Best regards More 

Level Contributor
3 reviews
Reviewed 8 June 2016 via mobile

Great little place just off 5th avenue, so really close to bars and restaurants. When we first arrived we had a garden suite booked however at the time it was really noisy due to building works. The incredible lady Itzeal (sorry for incorrect spelling) allowed us to move rooms into a free upgrade, and our apartment was amazing, quiet and... More 

Helpful?
Thank steviebsc
RivieraMayaSuites, Public Relations Manager at Riviera Maya Suites, responded to this review

Thank you very much for your important comment. We're glad you enjoyed your holidays in our condo hotel. Is good to know we solved your request and you enjoyed the stay. See you in your next visit and remember to use your frequent customer discount (-10%.). Best regards More 

New York
Level Contributor
83 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 3 June 2016

Loved staying at Riviera Maya Suites. We had a three bedroom apartment with a huge balcony facing the pool. The location is great, next to the beach and around the corner from Quinta Avenida. The guys at the front desk are helpful and gave us discounts to use Mamita's beach club. There's free parking, and the pool is great. The... More 

Helpful?
Thank LorenaFortuna
RivieraMayaSuites, Public Relations Manager at Riviera Maya Suites, responded to this review

Thank you very much for your important comment. We're glad you enjoyed your holidays in our condo hotel. See you in your next visit and remember to use your frequent customer discount (-10%.). Best regards More 

KY
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 May 2016

Stayed here for 4 nights in April while attending a wedding. Tremendous property with very well appointed suites. Two bedroom two bath, full well stocked kitchen, large family room. Everything two couples or a family would need including a beautiful pool area surrounded by beautiful palms. A few steps outside and you're on 5th age with fabulous restaurants and bars,... More 

Helpful?
Thank jgar1
RivieraMayaSuites, Public Relations Manager at Riviera Maya Suites, responded to this review

Thank you very much for your important comment. We're glad you enjoyed your stay at our condo hotel. And everything went very well for your event. See you in your next visit and remember to use your frequent customer discount (-10%.). Best regards More 

Loughborough, United Kingdom
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 April 2016

We went as a family of 6 (all adults with the youngest being 28) to playa Del Carmen and stayed in Palmar Del Sol by Riviera Maya Suites for 2 weeks. We stayed in the 3 bedroom condo that sleeps a maximum of 8 and it was fantastic. All staff from the front of house, to security, to cleaners and... More 

Helpful?
Thank Collette D
RivieraMayaSuites, Public Relations Manager at Riviera Maya Suites, responded to this review

We are glad you enjoyed your stay at our condo hotel. Thank you for your recomendations and comments are very important for us. We will waiting for your in your next visit and remember to use your frequent customer discount (-10%.). Best regards More 

Southampton, United Kingdom
2 reviews
Reviewed 2 April 2016

We were 5 friends who rented the 2 bed penthouse for 9 nights. The location of the hotel is excellent, only a 5 min walk to the beach and a few mins from 5th Avenue where all the shops, bars and restaurants are, yet far enough from 12th Street that you don't get the noise from all the clubs until... More 

Helpful?
Thank sianhw
RivieraMayaSuites, Public Relations Manager at Riviera Maya Suites, responded to this review

We are glad you enjoyed your stay at our condo hotel. Thank you for your let us know your comments and thank you also for your recommendations. we will see you in your next visit to Playa del Carmen and remember to use your frequent customer discount (-10%.) for your next stay with us. Best regards More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Free Parking
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Riviera Maya Suites has 12 exclusive apartments of two and three bedrooms, specially designed for family vacations by the owners of the well known Hotel Las Palapas, pioneers at Playa del Carmen. The apartments are fully equipped with high quality appliances, in order to fulfill all your needs and exceed your expectations. At Riviera Maya Suites you will enjoy an unforgettable experience at the Mexican Caribbean, taking advantage of the great location of our vacation rentals, only a few steps away from the beautiful white sand beach fringed by turquoise, crystal clear Caribbean water, where you can choose from an ample range of water activities like scuba diving and snorkeling at the Ccoral Rreef, yachting on Caribbean Sea, amazing sport fishing, and many others.Also, as Riviera Maya Suites guest, you will enjoy access to the private beach club, and all the facilities of the famous Hotel Las Palapas, the perfect place to laid back and enjoy the sun, the ocean breeze trough palm trees, and the magical atmosphere that can only be found at the particularity of Playa del Carmen, México.The building has a nice private swimming pool and is equipped with an elevator servicing from the covered parking lot of the semi basement to the three apartment floors.The roof has been designed as a solarium, from there and particularly from the third floor penthouses you can enjoy a spectacular view of the turquoise Caribbean Sea.The building offers 2 or 3 bedroom Suites. Each bedroom has a private bathroom. The main bedroom has one king size bed, the second bedroom has 2 double beds, the third bedroom has 2 individual beds. We can offer cribs and extra bed. There is a large living and dining room and nice balcony with chairs, table and hammocks. ... more   less 

Additional Information about Riviera Maya Suites

Address: Av 32 Norte S/N | Entre 5ta Avenida y 1era Avenida, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $212 - $483 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riviera Maya Suites 3*
Number of rooms: 16
Reservation Options:
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Also Known As:
Riviera Maya Hotel Playa Del Carmen
Riviera Maya Suites Playa Del Carmen, Mexico
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Questions & Answers

Here's what travellers have asked, with answers from Riviera Maya Suites staff and other travellers.
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Questions? Get answers from Riviera Maya Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer the rooms that have inner view instead of street view because it can be noisy on the street”
 of 5 bubbles 3Relax333, 13 Aug 2016 | Read review
“Rooms on the 3rd floor have lovely views over the trees in the gardens.”
 of 5 bubbles sianhw, 2 Apr 2016 | Read review
“We stayed in the three bedroom penthouse and had three bedrooms with three bathrooms, a slight view of the water, and ample space!”
 of 5 bubbles 353samanthaf, 2 Feb 2016 | Read review
“Ask for a room away from 5th Avenue.”
 of 5 bubbles Jill010, 9 Jan 2016 | Read review
“don't get the bungalow and make sure the path to the beach is fixed”
 of 5 bubbles jessem148, 29 Jul 2015 | Read review
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