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Riviera Maya Suites

360 reviews
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Traveller (233)
Room & Suite (371)
Storyboard
Overview
  • Excellent82%
  • Very good16%
  • Average1%
  • Poor0%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Riviera Maya Suites
Offers & Announcements: 15% off room rate
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (360)Write a Review
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134
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134
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Show reviews that mention
All reviewsbeach clubrestaurants and shopsbedroom penthousemamitas beachwasher dryerfull kitchentoaster ovenstaff was extremely helpfulperfect locationshort blockswater dispenserliving areathatched roofbeach towelswe loved our stayrented a carrooms are spacious
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1 - 5 of 167 reviews
Reviewed 3 weeks ago via mobile

Great place to stay in playa del Carmen, just off 5th avenue but so quiet. Apartments were really comfortable and clean, we stayed in a penthouse so had the private roof terrace as well. Staff really friendly and helpful, special mention for Ruben who helped...More

1  Thank Sue A
Reviewed 5 November 2017

As someone who has almost always stayed in American chain hotels, this perfect, local oasis pleasantly surprised me. The staff was friendly and attentive, and the grounds were absolutely beautiful. There are several suites/bungalows scattered throughout the grounds, and each one comes with a private...More

Thank alyssa1grismer
Response from RivieraMayaSuites, Public Relations Manager at Riviera Maya SuitesResponded 13 November 2017

Thank you very much for your comments, We are glad to know you had a great experience with us in our bungalow. Come back soon to continue discover this lovely mexican paradise, will be nice to see you again! Don´t forget to use your discount...More

Reviewed 5 November 2017

The hotel was perfectly located in Playa del Carmen. Both the beach and the restaurant/shopping strip were in walking distance, less than 5 minutes away. We stayed in a Cabana, and while I was walking up, I was absolutely stunned at how beautiful the area...More

Thank Jojo P
Response from RivieraMayaSuites, Public Relations Manager at Riviera Maya SuitesResponded 13 November 2017

Thank you very much for your recommendation, We are glad to know you had a great experience with us in our bungalow. Come back soon, will be nice to see you again and don´t forget to use your discount as a frequent client ! regards

Reviewed 24 October 2017

We stayed in Cabana 121 at Riviera Maya Suites. When we arrived, the staff was extremely helpful in helping us get acquainted with the area and provided plenty of recommendations for things to do. The cabana was gorgeous, with a thatched roof, full kitchen, two...More

Thank Katrina D
Response from RivieraMayaSuites, Public Relations Manager at Riviera Maya SuitesResponded 13 November 2017

Thank you very much for your recommendation, we are glad you have a good lodge experience with us, we take note about tour sugestions to provide everyday our best service. Remember to use your frequent customer discount on your next visit, we hope to see...More

Reviewed 24 October 2017

The room that I and a friend stayed in was a Garden Suite and it provided the right amount of room for us. The room was extremely clean, had a remote controlled, Air Conditioning unit, a television, a couch and coffee table, a ceiling fan...More

Thank Barbara P
Response from RivieraMayaSuites, Public Relations Manager at Riviera Maya SuitesResponded 13 November 2017

Thank you very much for your important and kind comment, we are glad to know that you enjoyed your stay in our bungalows and that it was a pleasant experience. We also take note of your comments to continue improving our service. Remember to use...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Beachfront
Hotel Amenities
Free Parking
Concierge
Multilingual Staff
Airport Transportation
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Hot Tub
Details
Price range
US$114 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (233)
Room & Suite (371)
Pool & Beach (71)
Dining (21)
Amenities (31)
Family and Play Areas (3)
Questions & Answers
Ask a question
charliemurphywashere
25 March 2017|
Answer
Response from Smiledoctorsmile | Reviewed this property |
HI! I was there in April 2016 and as of December 2015 the short-cut to the beach was closed. Therefore, this might not be the place for you, unless you can get a wheelchair (and a lock, because it will get stolen if you... More
1
Vote
Greatest-Santini
11 February 2015|
Answer
Response from ScottT52 |
We just can back from there 2 days ago. It is a great place. Very clean. Close enough to the beach through an agreement with the the Las Palapas resort. We had a 2 bedroom suite. It is extremely clean. 2 hammocks on the... More
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Room Tips
"If you are a light sleeper, request a room on the opposite side of the beach because the strip plays louder..."
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"Has ramps for wheelchair accessibility, Garden Suites have patios, second floor rooms for the Garden Suites..."
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"Room 102. On the first floor beautiful view of gardens and pool."
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"Rooms over the street are noisy. Try for one in the back or over the pool or bring ear plugs."
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