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Rosewood Mayakoba

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1,462 Reviews from our TripAdvisor Community

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There are newer reviews for Rosewood Mayakoba
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Showing 1,305: English reviews
New York City, New York
1 review
Reviewed 4 weeks ago

All staff was very friendly and helpful. You never need to leave your suite they have everything you need. The private pools and outdoors showers were amazing, and perfectly situated so the only things you see from your suite is nature and wildlife. The grounds are very lush.

Review collected in partnership with Rosewood Hotels & Resorts

Helpful?
Thank A7544WTpaulm
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear A7544WTpaulm, Thank you for sharing your experience with us. Our lagoon suites, which offer remarkable privacy, give you an unprecedented opportunity to be immersed in nature. Hearing birds call or spotting a lizard while dipping your toes in the pool are some of the experiences that make a visit to Rosewood Mayakoba unique. We are so pleased to have... More 

Calabasas, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

The most beautiful resort with the most amazing staff. Our room near the beach was the best. Bicycles to get around the resort! Was the greatest family vacation. Visit their own cenote right on the property.

Helpful?
2 Thank rgdyck
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear rgdyck, Thank you for bringing your family to enjoy a luxurious retreat at Rosewood Mayakoba. Between spending time on the beach, to biking the pathways that wind through our jungle, to discovering the spectacular cenotes in Sense Spa, it sounds like you made wonderful memories altogether. We truly appreciate your review and hope to welcome you back soon. Sincerely,... More 

New York City, New York
1 review
Reviewed 4 weeks ago

Place is excellent. Exceeded very high expectations, service to the rooms to the food - overall experience was second to none. I went with my girlfriend for a wedding - we were able to have a great mix of time for the two of us, a large group or just by myself. Any size group would be great here. Go... More 

Review collected in partnership with Rosewood Hotels & Resorts

Helpful?
Thank Q2872FBjosephk
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Q2872FBjosephk, We are so pleased that a celebration of love gave you the opportunity to join us in paradise. As you have noted here, we cater to travelers with all motivations—the desire to reconnect through romance, to unwind in nature, to celebrate special occasions—the list goes on. We do hope to accommodate you again, for whatever reason brings you... More 

Huntington, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

I loved this resort. The rooms are beautiful and very comfortable. The staff could not be more accommodating. The location is breathtaking. Food and drinks are very pricey though. The spa was so relaxing and the treatments were perfect.

Review collected in partnership with Rosewood Hotels & Resorts

Helpful?
1 Thank 433cathyd
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear 433cathyd, Thank you for joining us from New York and for taking the time to share your review. We are pleased to hear that for a visit centered on indulgence and relaxation, we met your every expectation. We hope you will consider a return to our paradise the next time you are in search of a retreat to nature... More 

Queens, New York
1 review
Reviewed 30 October 2016

It was fabulous and very enjoyable . The service was spectacular . The staff was very helpful and always with a SMILE . The food was great . The beach was to die for and clean . Pools were beautiful .

Review collected in partnership with Rosewood Hotels & Resorts

Helpful?
Thank D4798DAireneg
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear D4798DAireneg, Thank you for sharing these kind words with us regarding your experience at our resort. We are delighted you enjoyed your stay with us in gorgeous Playa del Carmen, and we appreciate hearing your compliments for our pristine beaches and exceptional service. If you find yourself dreaming of a return to paradise, we hope you will think of... More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 October 2016 via mobile

There is not enough praise I could give to this property to justify. The staff are absolutely perfect, the personalized butler service is a step beyond and every restaurant or shop I visited I found the same level of hospitality. The entry level rooms are basically a mini cottage- I stayed in a lagoon view suite and had my own... More 

Helpful?
1 Thank Annie C
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Annie C, Thank you for visiting us at Rosewood Mayakoba in beautiful Playa del Carmen. We cannot thank you enough for the words of encouragement you have shared for our hardworking staff throughout the resort. We will be sure to share this review with everyone and to thank them on your behalf for their dedicated service. We are also... More 

New York
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 October 2016

We have been to Rosewood Mayakoba for three years in a row over the Christmas holiday season, when the resort is at peak capacity, and are returning again this year. As absolutely wonderful as it is, we return and find the experience somehow manages to even surpass the prior one. The team is top notch - by far the best... More 

Helpful?
3 Thank Midi212
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Midi212, Thank you for sharing such a warm-hearted account of your stays at Rosewood Mayakoba over the holidays. On behalf of Nick, Elaine, Ricardo, Raul, Adrien, Axel, just to name a few of our team of professionals, we offer you our sincere thanks. During such a wonderful time of the year, it is an absolute pleasure to celebrate with... More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016

Amazing location for any type of trips...we spent 2 days there for a wedding and it was simply amazing.. the property is gorgeous, rooms/suites are clean and what really makes the difference was the top nothc service...everybody super nice very attentive and super friendly! Definetely a place to visit again soon!

Helpful?
Thank nyworkinprogress
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear nyworkinprogress, Thank you for this wonderful account of your recent experience with us at Rosewood Mayakoba. It was a pleasure serving you during your two-day stay as a wedding guest. From our renowned, world-class service to our luxurious suites and breathtaking landscaping—there is no place in the world quite like Rosewood Mayakoba, and we hope to have the honor... More 

Atlanta, Georgia
Level Contributor
70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 October 2016 via mobile

Had an amazing dinner at the restaurant (filet and seafood special). We were staying at the nearby Fairmount Hotel and were told it was a must! Totally agree! Food was outstanding and the service was excellent. Our waiter even made us a special dessert! Definitely a treat and must do!!!

Helpful?
Thank E S
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear E S, We appreciate your visit and the time you have taken to review your dinner with us at Punta Bonita. We are delighted that you were totally satisfied with the meal you had after venturing over from a nearby property. If your travels bring you back to Riviera Maya, we hope to have the pleasure of introducing you... More 

Miami, Florida
1 review
Reviewed 25 October 2016

Probably the most amazing stay I've ever had at a resort and I've stayed at a bunch of top notch resorts. What made is so great was how they treated my young kids. I'm forever grateful for Rosewood and how they treated me and my family during my birthday trip. We've stayed at the Fairmont, Banyan Tree and now the... More 

Review collected in partnership with Rosewood Hotels & Resorts

Helpful?
Thank brianbturner
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear brianbturner, Thank you for choosing to celebrate your birthday with us at Rosewood Mayakoba, and happy belated birthday! We appreciate your loyalty to our resort and are honored to have the opportunity to serve you and your family when staying in beautiful Playa del Carmen. Our extraordinary Kids Clubs makes traveling with a family effortless and enjoyable, thanks to... More 

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Deluxe Overwater Lagoon Suite (77)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $1,159 - $3,236 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#1 On the Beach Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#4 Business Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Rosewood Mayakoba staff and other travellers.
130 questions
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Questions? Get answers from Rosewood Mayakoba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“everything is exceptional...”
 of 5 bubbles fernir2014, 30 Nov 2016 | Read review
“The lagoon suites are far larger than the rooms on the ocean. ”
 of 5 bubbles Y1864BXsusanr, 29 Nov 2016 | Read review
“Splurge for the beach front suites, you won't regret it!”
 of 5 bubbles JasonM751, 28 Nov 2016 | Read review
“Every villa is great. Just depends if you want to be closer to beach or spa.”
 of 5 bubbles cathygD1866KE, 21 Nov 2016 | Read review
“The Ocean view room was beautiful with a walkout directly to the plunge pool and beach”
 of 5 bubbles 314brandiw, 21 Nov 2016 | Read review
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