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Rosewood Mayakoba

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1,500 Reviews from our TripAdvisor Community

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Showing 1,335: English reviews
New York City, New York
Reviewed 3 weeks ago

We have never had better service in any hotel we have visited and we travel a lot. From the get go, with apple juice and stuffed animals in the airport ride, to magical movie nights and kid friendly events- it was amazing. The butler service makes every want an instant reality on a breathtakingly magical property.

Review collected in partnership with Rosewood Hotels & Resorts
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Helpful?
Thank absnyc
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear absnyc, Thank you for taking the time to share your thoughts with fellow travellers. Many families bring their children to Rosewood Mayakoba, and it has been a delight to watch our Rose Buds program grow. It is the perfect way to allow the parents to enjoy some alone time, but still make wonderful memories with your children on vacation....

Paris, France
Reviewed 3 weeks ago via mobile

This truly is THE place to go when coming to this part of Mexico. Located 35 minutes away from the airport, and with in the Mayakoba complex, this has to be the best resort around here. Let's start with the property: absolute perfection, the landscaping through out the property is very well kept, from the greenery, plants, trees, flowers, and...

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Helpful?
1Thank Tackos
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Tackos, While it feels wonderful to know that you enjoyed every moment of your stay, I am truly touched that you took the time to mention all of the individuals who you met over the course of your visit. Given our beautiful tropical location, the deliciously fresh cuisine we serve and the boat transfers we offer, providing top-notch service...

Reviewed 3 weeks ago

This was far and away the best resort my family has ever stayed at. My family has travelled to multiple other luxury Caribbean destinations, none of which compare to the Rosewood. Beginning with our greeting of a local drink, the staff and facilities of the hotel were nothing short of immaculate. Starting with the room, we had a Lagoon Studio...

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Helpful?
1Thank Dkdk2828
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Dkdk2828, We can't thank you enough for your kind words about our resort and service. At Rosewood Mayakoba, we hope that every guest experiences the warm and personalized service that you felt throughout your stay. We will pass on your compliments to Sasha, Juan, Jose Maria, and the rest of our dedicated staff. That being said, please believe us...

Dallas, Texas
Reviewed 4 weeks ago

From the exquisite customer service to the deliciously consistent food, we loved our couples vacation. We are a custom to spending $800 plus for our nightly travels so we have a high expectation for our accommodations. The not only met but surpassed our expectations. We WILL be back! I have recommended this to many of our friends since our stay....

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Helpful?
1Thank jkseely04
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear jkseely04, We cannot thank you enough for your generosity with recommending Rosewood Mayakoba to your friends. It is a joy to welcome groups of friends to our property and introduce them to our lush paradise. We look forward to welcoming you back and raising the bar further with each and every stay. Sincerely, Daniel Scott Managing Director

London, United Kingdom
Reviewed 4 weeks ago

This is a beautiful hotel in an exceptional setting between a pristine beach and mangrove waterways. We stayed in room 310 with its own boat docking station and plunge pool, looking out over the waterways teeming with fish and turtles and with a wide variety of birds. We even had an iguana on the roof one day - I hadn't...

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Helpful?
4Thank Sue M
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Sue M, We are so pleased we could offer you such a tranquil retreat, and all the way from London, no less. Considering our idyllic location, nestled between the ocean and jungle, it is hard not to smile as we serve our guests. It is wonderful to read that you met some of the local wildlife (the iguanas are...

New York City, New York
Reviewed 5 weeks ago

I have never experience such an amazing establishment or such amazing service anywhere in the world. At Rosewood Mayakoba I had the pleasure of being able to experience both at the same time. Waking up everyday to breakfast being set up on my private porch overlooking the lagoon. Having the servers at the poolside restaurant remember my name and refill...

Review collected in partnership with Rosewood Hotels & Resorts
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3Thank 62zacharyp
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear 62zacharyp, Thank you for sharing such a beautiful account of your stay. We hope other travellers can gather from this that it is a series of peaceful moments that can make a visit here so special. Showing our guests new experiences, like skimming the surface of our serene Gulf waters, to pampering them with thoughtful gestures, is precisely what...

North Houston, Texas
Reviewed 12 December 2016

I have travelled to over 100 countries in the world and can absolutely say that this is one if not THE very best resort I have stayed! Fantastic setting, incredible quality in every regard and top notch staff & management. You absolutely get what you pay for and then some! We will be back for sure.

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2Thank swisstex
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear swisstex, What a compliment! We are thrilled that we exceeded your expectations in every way. If I can be of personal assistance to you when planning your return, please let me know. Thank you and best wishes! Sincerely, Daniel Scott Managing Director

Birmingham, Michigan
Reviewed 12 December 2016

One of the most amazing properties I have ever stayed at. Each room is a beautiful Villa with your own plunge pool that is heated. We swam in ours every night. The staff and amenities they provide are excellent. The spa services we had were all fantastic. The food is excellent at all of their restaurants. Photos do not do...

Review collected in partnership with Rosewood Hotels & Resorts
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1Thank sethandarielleh
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear sethandarielleh, Happy anniversary to you both. For a celebration as special as this one, we hope we were able to make your dreams come true. Between moonlit swims, spa treatments tucked away in the jungle and dining on fresh, local Mexican cuisine, it sounds like you had many an opportunity to make memories together. Your recommendation is very much...

Saint Simons Island, Georgia
Reviewed 7 December 2016

Incredible experience. Staff and amenities were second to none. While its an expensive trip, its worth the cost. While the dinners we had could have been better, the food outside that was wonderful (breakfast and lunch).

Review collected in partnership with Rosewood Hotels & Resorts
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Helpful?
1Thank nathanandmarthaw
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear nathanandmarthaw, Thank you for sharing your thoughts on your stay. It is wonderful to hear that your stay was nothing short of exceptional. If you have any specific feedback regarding your dining experiences, our culinary team would love to hear it. Evolving our menus in accordance to cooking trends, our guests’ tastes, and seasonality is what they are known...

London
Reviewed 6 December 2016 via mobile

We just had a 6 day break at the Rosewood Mayakoba and I have to say it was a thoroughly enjoyable experience. The resort is beautiful, set amid a lagoon, with canals leading to each villa and their own private docks. Our villa was very spacious with its own private plunge pool and rooftop terrace, although the decor is a...

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Helpful?
1Thank bfhk
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear bfhk, We appreciate the time you have taken to review your visit to Rosewood Mayakoba. For your first stay, we could not be more pleased to hear that our sublime jungle environment impressed you and that you got to know your butler on a personal level. We believe in building relationships with our guests. He or she can be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $1,102 - $3,342 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#1 Top resorts Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#4 Business Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Rosewood Mayakoba staff and other travellers.
137 questions
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london
Ottawa, Canada
20 days ago
Old Tappan, New Jersey

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Questions? Get answers from Rosewood Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would be surprised if there is a single room on this property that is not stunningly incredible.”
 of 5 bubbles christianandeliz2017, 6 Jan 2017 | Read review
“The rooms are absolutely amazing and as private as can be. Even the smallest was HUGE! We enjoyed the lagoon suite and would look to try a beach suite next time. ”
 of 5 bubbles J2122BXerinr, 3 Jan 2017 | Read review
“Rooms are lagoon view or beach, we prefer the lagoon.”
 of 5 bubbles C6139JLlaurenh, 2 Jan 2017 | Read review
“There are basically three sections (aside from the private homes). Oceanfront - Lagoon - Golf Course -”
 of 5 bubbles ScottTravel, 2 Jan 2017 | Read review
“The rooms are mind blowing.”
 of 5 bubbles juancarlosmP5985UV, 30 Dec 2016 | Read review
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