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Grand Riviera Princess All Suites Resort & Spa

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Grand Riviera Princess All Suites Resort & Spa
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7,288 Reviews from our TripAdvisor Community

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Showing 5,444: English reviews
Chipping Sodbury, United Kingdom
Reviewed yesterday NEW

We stayed here for two weeks. Couldn't fault it. Plenty of everything. Beds, towels, space, drinks, politeness, Top quality about everything. Loved the sports bar even though we didn't like sport. Bar staff especially Gilberto are brilliant. Very funny. Being English wanted my drink in a glass not flasks or plastics cups. Well every night when we walked through the...

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3Thank _gilljeals
Manitoba
Reviewed yesterday NEW

We really enjoyed our stay, the staff were very friendly and very helpful. The resort is huge! The rooms are very clean and have everything you need. It was the first time we have had a swim up room and it was fantastic!

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1Thank eeyoreManitoba
Edmonton, Canada
Reviewed yesterday NEW

The only thing that we didn't like was when we got to the resort. We had to go downstairs. Sit down and watch a video. Then wait for someone to call our name for the registration for our room. We really didn't watch the video. We were tired from travelling. We didn't care to pay attention to the video. Then...

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1Thank Puglover7111
Northampton
Reviewed yesterday NEW

The hotel was amazing, staff were the friendliest and nicest people I've ever met, so attentive! Rooms were clean and had everything we needed and more! The entertainment of an evening is great, and there are so many activities and excursions you can take part in during the day and night with staff available to help you. So so happy...

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2Thank amy_leigh98
Reviewed yesterday NEWvia mobile

Well where do I start...we are a family of 4 boys aged 8 & 7. Firstly please ignore the bad reviews on here because I left England very weary after reading some of the older reviews & I can honestly say I was not put off or upset with any part of this hotel. It was fabulous. We stayed in...

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1Thank Janine R
Ottawa, Canada
Reviewed 2 days ago NEWvia mobile

Been to this resort several times over the past few years. Always have fun. Lots of choice of dining, great beach, rooms are good! Maybe a little tired but still better than home! If you go, check out the Chill-out area, extra change but I think it is worth it and if you have dinner there it is included. All...

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2Thank triptalk2015
Whitefish, Montana
Reviewed 3 days ago NEW

We loved the enormous pool, with lots of swirly little coves, wonderful for kids or finding a cozy romantic corner. The kids area is separated, (safer for kids, although they are welcome in all the pools). We ate at the Pirate restaurant daily, even though we did not bring kids. The waiters, Israel Lopez, Sergio Castro, & Josua, could not...

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1Thank jimjohnsonzz
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

OMG.... We stayed from the 26th December 2016 - 9th Jan 2017. This was our first visit to MEXICO. We did the usual trip advisor reviews and having been and done it we are overwhelmed with our experience. On arrival 20mins then into our room. Room - swim up on the family side, brilliant. Our 7 & 8 year old...

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5Thank riley181
Reviewed 5 days ago NEWvia mobile

It was amazing, the hotel is spectacular and beautiful. Nice pools and beach. Food is good. I stayed a the Platinum. Excellent trip, you should come. Ask for Rodrigo the concierge, he is so kind and nice!! Really good service!

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1Thank Rodrigo O
Vancouver, Canada
Reviewed 5 days ago NEWvia mobile

Let me be blunt....this was definitely not a 5 star resort. The grounds, lobby and reception felt very sterile. The main building lacked in atmosphere...no beach beach views from anywhere on the resort. Very disappointed in not seeing a Mariachi band playing, nor did we hear a single Mexican song the whole time there. Rooms were very musty smelling, beaches...

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11Thank jrac66

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Riviera Princess All Suites Resort & Spa is located on the stunning Riviera Maya, just three kilometers from the famous Playa Del Carmen, in beautiful surrounds, with large and spacious natural parks and the delight of a good tropical weather. Besides our fascinating beach, renowned for the clear water and splendid sea beds, typical of the east end of the Yucatan Peninsula, the Hotel invites you to discover the huge wealth of the archaeological remains of the Maya culture in this area. After crossing the spacious lobby the splendid "Paseo de los Dioses" is reached, which invites the costumers to discover the charm of the hotel. It is a gift to our senses to enjoy all our facilities that can be found to our left and right on the way to the marvelous beach awaiting for everybody at the way of the pleasant stroll.Opened in December 2007, Grand Riviera Princess offers 674 fully equipped rooms with a range of services that give the clients a variety of possibilities to choose from: Junior Suite, Junior Suite Deluxe (some with direct pool access), Platinum Suites and Laguna Villa Suites (ideal for the most romantic honeymoon).A fascinating Spa is offered to all the clients, and the most complete activity program during day and night. A range of services in the varied and international selection of top quality food provide the perfect counterpoint when sharing moments of peace and calm with excellent meals in beautiful and inviting specially decorated surrounds, some of which are by the sea. ... more   less 

Additional Information about Grand Riviera Princess All Suites Resort & Spa

Address: Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $291 - $696 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Riviera Princess All Suites Resort & Spa 4*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Riviera Princess All Hotel Playa Del Carmen
Grand Riviera Princess All Suites Resort And Spa
Grand Riviera Princess Hotel
Grand Riviera Princess All Suites Resort & Spa Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#25 Business Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#44 Luxury Hotel in Playa del Carmen
#52 On the Beach Hotel in Playa del Carmen
#64 Romantic Hotel in Playa del Carmen
#69 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Riviera Princess All Suites Resort & Spa staff and other travellers.
1,510 questions
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Questions? Get answers from Grand Riviera Princess All Suites Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved the one we had with spa bath but I think the swim up baths were just as good.”
 of 5 bubbles _gilljeals, 23 Jan 2017 | Read review
“Rooms closer to lobby and lagoon are queter, rooms facing jungle are much more private.”
 of 5 bubbles jimjohnsonzz, 21 Jan 2017 | Read review
“The ground floor rooms border the walkways, might be noisy.”
 of 5 bubbles 638heidif, 18 Jan 2017 | Read review
“We had a room on the outside of the inner space of the hotel but enjoyed the quiet that provided and still had a lovely view.”
  • Our room service made fun shapes everyday with the towels.
 of 5 bubbles Cindy_McNeice, 17 Jan 2017 | Read review
“There is a cart going between beach and lobby, so being close to either is not an issue.”
  • Nice siced balconey, but no drying rack
  • swim-up pool,
 of 5 bubbles janaguillon, 16 Jan 2017 | Read review
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