We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Riviera Princess All Suites Resort & Spa

Save
Share
Traveller (11015)
Pool & Beach (2034)
Room & Suite (1775)
Overview
Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$181.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "c2c6919a2fa24f59b773a7c8e44124cc", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":796925,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[33110850],"additionalContentIds":[],"pollCount":0,"checkin":{"day":27,"month":8,"year":2018},"checkout":{"day":28,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":181,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"c2c6919a2fa24f59b773a7c8e44124cc","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":215,"lowestMetaPrice":181,"additionalPartner":false,"highestMetaPriceDisplay":215,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":215,"lowestMetaPrice":181,"highestMetaPriceDisplay":215,"hotelName":"Grand Riviera Princess All Suites Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImMyYzY5MTlhMmZhMjRmNTliNzczYTdjOGU0NDEyNGNjIiwiQUlLIjoiY2FkZTVlZTljZDFiNDA0Mzg2ZDc4ZjQzODMzZjRhNDgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isMetaMarketingLandOnBookingFormEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "27/08/2018", "checkOut": "28/08/2018", "lowestPrice": "US$181", "hasDates": true, "hacComplete": true, "contentIdMappings": {"33110850":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (9,783)
Filter reviews
7,285 results
Traveller rating
3,063
2,315
1,079
456
372
Traveller type
Time of year
LanguageEnglish
More languages
3,063
2,315
1,079
456
372
Show reviews that mention
All reviewsa la carte restaurantssports barfondueplatinum suitemama miaplatinum areala fleurchill out barplatinum conciergeplatinum poolthe grilllas olasdays in advancewater shoesseafoodcooking showprivate pool
FilterEnglish
Updating list...
1 - 5 of 7,285 reviews
Reviewed yesterday via mobile

We had a great time at the grand riviera princess. The staff were lovely, the food was lovely, we have no complaints. Benjamin, margarita and julio at the chill out bar on the beach making us delicious cocktails and shots. Always making sure our glasses...More

3  Thank lauraellen1987
Reviewed yesterday via mobile

The hotel was clean staff were friendly - especially Margarita, Julio & Benjamin at the chill out bar, they couldn’t do enough for you and make the best cocktails. We spent a lot of time down at the chillout area as the sun loungers were...More

Thank Melissa J
Reviewed 2 days ago

A nice hotel with good amenities but not very well organised, there were 7 of us in the party 4 adults 2 children and an infant, when we arrived after a 9 hour flight we had two room both with a kingsize bed and one...More

Review collected in partnership with this hotel
Thank philipy304
Reviewed 2 days ago

Fancied a change from the usual Spain/ Turkey/ Greece holidays so decided on Mexico my overall impression of the hotel is that you get a whole lot of value for your money. The rooms and grounds are spotless. Friendly staff. Good food. Couldn't fault the...More

Review collected in partnership with this hotel
1  Thank Jaynshaz
Reviewed 3 days ago via mobile

We want to give this hotel a better review. It deserves it on so many levels. The staff here are great and work incredibly hard. The hotel grounds are beautiful. The food is good. The rooms are too. And we've had a lovely holiday. The...More

1  Thank sjhowe721921
Response from Princess_RivieraMaya, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded yesterday

Dear sjhowe721921, We are happy that you had a good vacation at our hotel and we appreciate your comments towards our staff and hotel grounds. Regarding the incident you mention in your review we find the need to explain some aspects of it and, also,...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$149 - US$471 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Green Hotel in Playa del Carmen
#47 Top resorts Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#57 Luxury Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
#68 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$149 - US$471 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Green Hotel in Playa del Carmen
#47 Top resorts Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#57 Luxury Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
#68 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (11015)
Pool & Beach (2034)
Room & Suite (1775)
Dining (728)
Family and Play Areas (124)
Business Centre & Event Rooms (28)
Amenities (26)
Questions & Answers
Ask a question
AmyCoatesss
16 August 2018|
AnswerShow all 3 answers
Response from BUDDYV | Reviewed this property |
Not sure what the difference is but every time we went we booked ahead and never paid any extra at check in or check out
1
Vote
Shamal B
14 August 2018|
Answer
Response from LindaMcHugh1234 | Reviewed this property |
Hello, I wouldn’t recommend the swim up rooms as would a lot of people as the area around there is quiet and they are no different to a standard room. There are plenty of food options for vegetarians in the buffet as well as... More
0
Votes
Room Tips
"Don't expect the room type you booked"
Read review
"Ac most be on all the time ,ask them to clean Your balcony patio"
Read review
"ground floor hotel rooms are easier to access"
Read review
"We suggest the Laguna villas for a peaceful stay and access to the private swimming pool and bar."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing