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Grand Riviera Princess All Suites Resort & Spa

8,971 reviews
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Traveller (10404)
Pool & Beach (1981)
Room & Suite (1739)
Overview
  • Excellent45%
  • Very good31%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“sports bar”(610 reviews)
“fondue”(383 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,971)Write a Review
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6,681 results
Traveller rating
2,772
2,141
999
432
337
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2,772
2,141
999
432
337
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All reviewssports bara la carte restaurantsfondueplatinum suitessunset sidemama miaplatinum areaparty poolfamily cluble fleurplatinum conciergechill out barplatinum poolthe grilljunior deluxe suitelas olaswater shoes
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1 - 5 of 6,681 reviews
A TripAdvisor Member
14
Reviewed 2 days ago via mobile

We went to the Grand Riviera princess on February 14 to 21st We really enjoyed our stay!! The staff was awesome and helpful The rooms were comfortable--there were lots of pools --they were not overcrowded-- The buffets were GREAT--lots of choices What we didnt like--...More

4  Thank A TripAdvisor Member
Response from Princess_RivieraMaya, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded yesterday

Good afternoon, It is glad to know that you had a great experience at Grand Riviera Princess and that you enjoyed your room, the pools and the buffets. We totally understand your complaint about the beach, actually, the seaweed is always to be expected when...More

Reviewed 2 days ago

This all inclusive hotel complex is very well kept & clean, however there seems to be a lot lacking. The food, while plentiful is mediocre at best. Each time we dined in one of the speciality restaurants, they were half empty, but couldn't seem to...More

2  Thank Joan M
Response from Princess_RivieraMaya, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded yesterday

Dear Joan M, Thank you for sharing with us your opinion and experience at our resort. Regarding the food let us tell you that the Executive Chef has been changing the menus so the food has a better taste and our guests can be satisfied....More

Reviewed 2 days ago

The rooms are great for families traveling with kids. We had a room with bunk beds and there was also a pull out bed underneath. They also have bath tubs and mini slippers/house coats for th kids which is a nice touch. At all inclusives...More

2  Thank ewan2444
Reviewed 2 days ago

Overall great resort pool was great beach was ok all the staff very friendly the market was good a great collection of stuff for sale only complaint all the buffets always served the same breakfast choices would like to of seen more authentic food but...More

Review collected in partnership with this hotel
Thank benfosty
Response from Princess_RivieraMaya, Community Manager at Grand Riviera Princess All Suites Resort & SpaResponded yesterday

Dear benfosty, We are glad to know that you had a great experience at our resort, mainly that you chose Grand Riviera Princess to spend your holidays. Our staff is always doing their best to offer the best services to our guests and that you...More

Reviewed 3 days ago via mobile

We just got back from our 9 day trip. We just loved it. We were a couple but reserved in the family section. A little noisy from time to time with the kids but hey we chose this section so we tolerated the minor noise...More

6  Thank Jeannie65
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$187 - US$412 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Green Hotel in Playa del Carmen
#46 Top resorts Hotel in Playa del Carmen
#51 Luxury Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#60 On the Beach Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$187 - US$412 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Green Hotel in Playa del Carmen
#46 Top resorts Hotel in Playa del Carmen
#51 Luxury Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#60 On the Beach Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (10404)
Pool & Beach (1981)
Room & Suite (1739)
Dining (692)
Family and Play Areas (118)
Business Centre & Event Rooms (28)
Amenities (26)
Questions & Answers
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Room Tips
"Good clean rooms had a swim out was awsome and Carlos at the main bar between the two buffets was awsome and..."
Read review
"Pay for platinum rooms or pool access (for family), pay up for the Chill Out section of the beach"
Read review
"Had jounior suite with balcony room7051 nice centre location"
Read review
"We tipped Housekeeping staff and some restaurant staff as they worked very hard for the duration of our visit."
Read review
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