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08/10/2017 09/10/2017
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    Grand Riviera Princess All Suites Resort & Spa

    Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    08/10/2017 09/10/2017
    US$206
    US$144
    Traveller (9975)
    Pool & Beach (1917)
    Room & Suite (1480)
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    Overview
    • Excellent44%
    • Very good31%
    • Average14%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “sports bar” (566 reviews)
    “fondue” (393 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Sandos Caracol Eco Resort
    12,787 reviews
    #83 of 211 hotels in Playa del Carmen
     
    Rosewood Mayakoba
    1,728 reviews
    #1 of 211 hotels in Playa del Carmen
     
    Hotel Cielo
    853 reviews
    #15 of 211 hotels in Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
    1,482 reviews
    #49 of 211 hotels in Playa del Carmen
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (8,365)
    There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
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    2,261 - 2,265 of 6,219 reviews

    Reviewed 22 October 2015

    I'll come back with my review about the hotel later but first be aware of the sales reps they are so pushy but we decided to sit in on consultation. Of course we were amaze with all the great things that were included with the...More

    5  Thank ANgelo O
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 5 November 2015

    Dear ANgelo O, Thank you for taking the time to share your feedback on Tripadvisor. We value all guest feedback as an opportunity to continue improving our services and products for our guests. All your comments have been passed to the manager of each area...More

    Reviewed 22 October 2015

    Back at this Hotel after a great trip five years ago - This time to celebrate our 15th Wedding Anniversary It just gets better Before arrival we had some Platinum room preferences we emailed to Reservations that were totally honored upon arrival. No wait at...More

    2  Thank Rich-p99
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 5 November 2015

    Dear Rich-p99, Thank you for posting your feedback about your recent stay with us. We are so glad that our hotel, services and the attention from our staff, met your overall expectations. We want you to know that we truly enjoy sharing our passion for...More

    Reviewed 22 October 2015

    Stayed at this hotel as a platinum guest in room 5029 well worth the price the pool service was great and comfy sun loungers ,friendly staff Room was lovely and tidy beds clean although during our stay the room could have been cleaned a bit...More

    3  Thank Lynda S
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 5 November 2015

    Dear Lynda S, Thank you for posting your feedback about your recent stay with us. We are so glad that our hotel, services and the attention from our staff, met your overall expectations. We want you to know that we truly enjoy sharing our passion...More

    Reviewed 22 October 2015

    This is my first review. I felt the need to do it this time after so many trips and holidays. The grounds of the hotel are beautiful, the employees in the restaurants are competent, helpful, pleasant (bar tenders only with tips); the food of the...More

    1  Thank Viajant68
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 7 November 2015

    Dear Viajant68, Thank you for taking the time to share your feedback of your recent stay. We are however disappointed to hear that we did not meet your expectatives. On arrival the reception team made him reach a envelope with all information relevant to the...More

    Reviewed 22 October 2015

    Just returned and had a great time. (3 women in our 50's) I was very concerned about some of the negative reviews I read prior to going. All I can say is don't worry. We had absolutely no issues. We were checked in quickly. (5...More

    2  Thank dlon1
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 5 November 2015

    Dear dlon1, Thank you for posting your feedback about your recent stay with us. We are so glad that our hotel, services and the attention from our staff, met your overall expectations. We want you to know that we truly enjoy sharing our passion for...More

    Sandos Caracol Eco Resort
    12,787 reviews
    #83 of 211 hotels in Playa del Carmen
     
    Rosewood Mayakoba
    1,728 reviews
    #1 of 211 hotels in Playa del Carmen
     
    Hotel Cielo
    853 reviews
    #15 of 211 hotels in Playa del Carmen
     
    Illusion Boutique Hotel by Xperience Hotels
    1,482 reviews
    #49 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$154 - US$512 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Green Hotel in Playa del Carmen
    • #45 Top resorts Hotel in Playa del Carmen
    • #50 Luxury Hotel in Playa del Carmen
    • #58 On the Beach Hotel in Playa del Carmen
    • #63 Romantic Hotel in Playa del Carmen
    • #69 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, Travelocity, Priceline, Cheap Tickets, Hotwire, TripOnline SA, HotelsforEveryone, HotelQuickly, Cancelon and getaroom.com so you can book your Grand Riviera Princess All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Riviera Princess All Suites Resort And Spa ,
    • Grand Riviera Princess All Hotel Playa Del Carmen ,
    • Grand Riviera Princess Hotel ,
    • Grand Riviera Princess All Suites Resort & Spa Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (9975)
    Pool & Beach (1917)
    Room & Suite (1480)
    Dining (676)
    Hotel & Grounds (5894)
    Bathroom (211)
    Family and Play Areas (110)
    Business Centre & Event Rooms (28)
    Nearby
    Sandos Caracol Eco Resort
    12,787 reviews
    .50 km away
     
    Hotel Cielo
    853 reviews
    .52 km away
     
    Illusion Boutique Hotel by Xperience Hotels
    1,482 reviews
    .72 km away
     
    Rosewood Mayakoba
    1,728 reviews
    .80 km away
     
    Nearby Restaurants
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    .23 km away
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    33 reviews
    .05 km away
    Nearby Attractions
    H&L Tours
    870 reviews
    .24 km away
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    886 reviews
    .35 km away
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    .34 km away
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    .22 km away
    Ask a question
    Questions & Answers
    BSO2
    24 September 2017|
    Answer
    Response from Warren S | Reviewed this property |
    Tv's are around 42"-46" I think, might even be bigger, but there will be at least 2 NFL games on Sunday & you can request a specific game if you want & the staff will change the channel. Just make sure they turn the sound up... More
    1
    Vote
    Katharine C
    22 September 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    If you are Platinum the concierge in the platinum lounge does it for you. Otherwise you do so in the lobby area and stand in line
    0
    Votes
    mitzes
    22 September 2017|
    AnswerShow all 5 answers
    Response from Antony R | Reviewed this property |
    Good afternoon no the earthquake wasn't anywhere near this resort it was all in Mexico City which is miles away 😊
    2
    Votes
    Room Tips
    "building 6 of grand riviera in front of main swiming pool and one of the breakfast buffets was very close"
    Read review
    "If you have kids definitely go with the swim out family club"
    Read review
    "Laguna Villas are the only rooms worth staying in - Lower than platinum lacks basics like room service and..."
    Read review
    "Go for the 6000 block. We were in 6131. Nice quiet room on extremity of complex 10 mins to reception and most..."
    Read review
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