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29/10/2017 30/10/2017
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    Grand Riviera Princess All Suites Resort & Spa

    Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    29/10/2017 30/10/2017
     Book now! This hotel is likely to sell out soon.
    Lowest price we found
    US$155US$201
    View Deal
    Traveller (10063)
    Pool & Beach (1924)
    Room & Suite (1494)
    Overview
    • Excellent44%
    • Very good31%
    • Average14%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “sports bar” (567 reviews)
    “fondue” (374 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Deals
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
    • View details
      US$155
      View Deal
    • Check booking site for details
      US$201
      View Deal
    View all 3 deals
    Write a Review
    Reviews (8,458)
    There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
    See the most recent reviews
    Traveller rating
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    2,351 - 2,355 of 6,287 reviews

    Reviewed 13 October 2015 via mobile

    We spent a week here and boy did we love it, hotel top notch up to date interior and plenty to do to keep you busy,, rooms are stunning cleaned and mini bar topped up every day staff are helpful and can't do do enough,...More

    9  Thank Ryanthomasjones
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 5 November 2015

    Dear Ryanthomasjones, Thank you for posting your feedback about your recent stay with us. We are so glad that our hotel, services and the attention from our staff, met your overall expectations. We want you to know that we truly enjoy sharing our passion for...More

    Reviewed 13 October 2015

    My husband and I were so excited to go on this trip! We when we first got there the check in process took forever! Only 2 people checking in and one person just standing at the checkout counter. So after standing there for a while,...More

    3  Thank Ashley A
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 5 November 2015

    Dear Ashley W, Thank you for taking the time to share your feedback of your recent stay. We are however disappointed to hear that we did not meet your expectatives. We are working in each comment that you said for the hotel. We hope that...More

    Reviewed 13 October 2015 via mobile

    Luxurious resort that feels big at first because it is 2 hotels mirror-imaged with shared amenities in the middle. But restaurants and beach were all reasonably walkable. There is also a shuttle that comes every 5-10 mins. Food was better than other resorts I have...More

    2  Thank Lisa C
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 5 November 2015

    Dear Lisa C, Thank you for taking the time to share your feedback of your recent stay with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you....More

    Reviewed 12 October 2015

    The staff was outstanding. Nice people who really get to know you. Room was well kept, as well as the grounds and the pools. The food was okay, typical buffet food you get in the U.S., nothing too fancy. The dinners at the specialty restaurants...More

    1  Thank Andrew J
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 27 October 2015

    Dear Andrew J, Thank you for taking the time to share your feedback of your recent stay with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you....More

    Reviewed 12 October 2015

    This is a big one :P The resort is huge but does have transportation. I walked everywhere and so much to see on this resort. I stayed in a platinum room. Its roomy and has a nice deck with a Jacuzzi. Free WiFi with a...More

    4  Thank Corey S
    Response from Agiss1, Gerente at Grand Riviera Princess All Suites Resort & SpaResponded 27 October 2015

    Dear Corey S, Thank you for taking the time to share your feedback of your recent stay with us and TripAdvisor’s Readers. It is nice to hear that you enjoyed our facilities and services. We are honored to have had the opportunity to serve you....More

    Sandos Caracol Eco Resort
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    #82 of 211 hotels in Playa del Carmen
     
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    Hotel Cielo
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$155 - US$519 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #30 Green Hotel in Playa del Carmen
    • #45 Top resorts Hotel in Playa del Carmen
    • #47 Luxury Hotel in Playa del Carmen
    • #56 On the Beach Hotel in Playa del Carmen
    • #63 Romantic Hotel in Playa del Carmen
    • #69 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Cheap Tickets, Orbitz, Hotwire, HotelsforEveryone, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Grand Riviera Princess All Suites Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Riviera Princess All Hotel Playa Del Carmen ,
    • Grand Riviera Princess All Suites Resort And Spa ,
    • Grand Riviera Princess Hotel ,
    • Grand Riviera Princess All Suites Resort & Spa Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (10063)
    Pool & Beach (1924)
    Room & Suite (1494)
    Dining (678)
    Hotel & Grounds (5957)
    Bathroom (213)
    Family and Play Areas (110)
    Business Centre & Event Rooms (28)
    Nearby
    Sandos Caracol Eco Resort
    12,873 reviews
    .50 km away
     
    Hotel Cielo
    858 reviews
    .52 km away
     
    Rosewood Mayakoba
    1,738 reviews
    .80 km away
     
    Hotel Peter Pan
    1 review
    .06 km away
     
    Nearby Restaurants
    El Tenedor
    456 reviews
    .22 km away
    Rolandi's Pizzeria
    288 reviews
    .25 km away
    La Burgueseria
    94 reviews
    .24 km away
    Leche De Tigre
    53 reviews
    .23 km away
    Nearby Attractions
    Nuestra Senora del Carmen Catholic Church
    1,092 reviews
    .37 km away
    H&L Tours
    877 reviews
    .24 km away
    Les Tours de Mimi
    891 reviews
    .35 km away
    DiveMex
    252 reviews
    .34 km away
    Ask a question
    Questions & Answers
    carsunsyl
    20 October 2017|
    AnswerShow all 2 answers
    Response from ramblindan2017 | Reviewed this property |
    Hi, Sadly the Platinum Riviera or Sunset side doesn't have much of a view. I believe people who book them are expecting more as far as a view and are disappointed . In Riviera there are no actual rooms that really face the... More
    1
    Vote
    lesliecrumb
    20 October 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    Deluxe junior and platinum suites have jacuzzi's on the balcony. Platinum and Laguna have 24 hr room service.. Swim up deluxe suites have pool access right from the room... All Inclusive: WIFI access in the rooms and... More
    0
    Votes
    Room Tips
    "Whatever room take a screwdriver"
    Read review
    "Villa Laguna. It's worth it."
    Read review
    "Choose the Junior Deluxe Suite - doubles the size of room and a few extra restaurant choices"
    Read review
    "Just getting a room was an added bonus for us."
    Read review
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