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Grand Sunset Princess All Suites Resort

Bookit.comUS$187*
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Certificate of Excellence
GreenLeadersSilver level
14/06/2017 15/06/2017
1 room 2 adults 0 children
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Grand Sunset Princess All Suites Resort
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8,575 Reviews from our TripAdvisor Community

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Showing 7,082: English reviews
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Toronto, Canada
Reviewed 2 days ago NEWvia mobile

This resort is amazing, the food, the suites the service. Very good location as well only 10 min drive to Playa del Carmen. The suite was always pristine clean, and our mini bar stocked daily with drinks, etc. Staff was very courteous and attentive to our requests. The variety at the buffet was great, always something new to try and...

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Helpful?
5Thank MIOVMA
Pilar O, Community Manager at Grand Sunset Princess All Suites Resort, responded to this review

Dear MIOVMA, We would like to thank you for choosing Grand Sunset Princess as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. We are truly sorry for your experience with the Royal Holidays team, which is supposed to provide guests...

Georgetown, Kentucky
Reviewed 2 days ago NEW

Resort was beautiful but a little large. Our next visit if there is one will be easier due to knowing what to expect. The food was good, better in buffet than a la carte. The service was fantastic. The Platinum Suites are the way to go and very much worth the extra money. Andres Asencio Lopez was our waiter at...

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Helpful?
Thank stealintime
Pilar O, Community Manager at Grand Sunset Princess All Suites Resort, responded to this review

Dear stealintime, It is amazing to read you had such a wonderful stay and that the service provided by our staff was excellent! Thank you for choosing Princess Hotels as your holiday destination and thank you for this kind words and recommendation. I will share your review with our Food & Beverage Manager so he can share it with his...

Vancouver, Canada
Reviewed 3 days ago NEW

Seven days is not enough for a holiday at this terrific hotel. It is beautiful and staff are very friendly. the food was average. The exception was Chilli's Restaurant on the waterfront - wonderful meal and atmosphere.

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Helpful?
Thank Darlene S
Pilar O, Community Manager at Grand Sunset Princess All Suites Resort, responded to this review

Dear Darlene S First of all, thank you for choosing Grand Sunset Princes as your holiday destination and for taking the time to share your experiences with the Trip Advisor community. We loved how in a few words you described the experience you lived at the resort. We do our very best to ensure our guests are taken care of,...

Honolulu, Hawaii
Reviewed 4 days ago NEWvia mobile

We had a great 7 day stay! We had dinner the first night at the beach restaurant so we could take advantage of the exclusive beach. Best thing ever! Great beach service from Anna ! So sweet! Also, have to thank Ismel and carina both gave us good service too. Not sure what some of the complaints about this resort...

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Helpful?
2Thank Stephbrink
Pilar O, Community Manager at Grand Sunset Princess All Suites Resort, responded to this review

Dear Stephbrink It is wonderful to read that Grand Sunset Princess met and exceeded your expectations. Your feedback is extremely important to us, we will share it with Anna, Carina and Ismael to encourage them to continue improving. We will never grow tired of reading such complimenting reviews. We are looking forward to having you very soon at the resort...

Reviewed 4 days ago NEW

While dining at La Fondue, We were incredibly lucky to be served by their number one waiter Gerardo Moreno, he was extremely tentative! gave such good service we went back again, just for him! amazing!

Review collected in partnership with this hotel
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Helpful?
Thank vargasdaisyk3
Pilar O, Community Manager at Grand Sunset Princess All Suites Resort, responded to this review

Dear Vargasdaisyk3 Thank you so much for taking the time to leave us your feedback on your recent experience at Grand Sunset Princess. We are absolutely delighted to read that you enjoyed your stay at the resort, and appreciate the proactivity and kindness of our staff. Our staff attaches a great importance to our guests’ well-being and has the pleasure...

Reviewed 5 days ago NEWvia mobile

We did our honeymoon in Grand Sunset Princess and we came back for our 3 year anniversary. We love the resort and will be back again. Here we are with an espresso martini in the sunset lobby with Favian! Best espresso martini in the Riviera Maya.

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Helpful?
2Thank Ray M
Pilar O, Community Manager at Grand Sunset Princess All Suites Resort, responded to this review

Dear Ray M First of all, thank you for choosing Grand Sunset Princess as your holiday destination and for taking the time to share your kind comments with our Trip Advisor readers. Wow! We loved how in a few words you described the incredible experience you lived at the resort. We are delighted to be part of the most important...

Oakton, Virginia
Reviewed 6 days ago NEWvia mobile

We stayed at the Grand Sunset resort for 5 nights with our little ones. This resort is sizable... prepare to walk. The landscaping is gorgeous and the grounds are well-maintained. There are ample beach lounges and towels, and the pools are large enough not to feel cramped with all the people there. The dinner buffet was mostly basic but plenty...

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Helpful?
2Thank BeachSpecialist
Pilar O, Community Manager at Grand Sunset Princess All Suites Resort, responded to this review

Dear BeachSpecialist First of all, thank you for choosing Grand Sunset Princess as your holiday destination and for taking the time to share your kind comments with our Trip Advisor readers. We are delighted to know how much you enjoyed your stay at the resort, We truly appreciate your feedback and have shared it with our Animation Manager, We will...

Sonoma, California
Reviewed 6 days ago NEW

We booked this all inclusive hotel through BOOKIT.com. Originally we were supposed to stay here but they overbooked the hotel. So they "upgraded" us to the sister hotel next door, the Grand Sunset Yucatan. Seemed like a nice resort, lots to do. Almost seemed like staying at Disneyland or something with all the people buzzing about. If your looking for...

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Helpful?
1Thank Nina3287
Pilar O, Community Manager at Grand Sunset Princess All Suites Resort, responded to this review

Dear Nina3287, Thank you for taking the time to share your recent experience at Grand Sunset Princess Hotel. We are glad to know, that despite some facts, you had been able to enjoy your vacation and the service we offered. Please notice that is not a common practice of Princess Hotels to overbook one hotel and then send the guests...

Edmonton, Canada
Reviewed 6 days ago NEW

We visited in early May the weather was perfect. The resort is very nice and well maintained. Clean and under food repair. Bathrooms always clean and fully operational. Which is a bonus from my experiences elsewhere, especially Cuba. The drinks were always good. Bar service can be slow though. Food is ok nothing spectacular. We never starved but it wasn't...

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Helpful?
Thank VEdmon
Pilar O, Community Manager at Grand Sunset Princess All Suites Resort, responded to this review

Dear VEdmon We would like to thank you for choosing Grand Sunset Princess as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. We are very pleased to read you felt pampered during your recent visit to Grand Sunset Princess and...

Alberta
Reviewed 1 week ago

I cannot express the wonderful time I had this year at the Grand Sunset. I had never been to this resort before and was travelling with some family and didn't realize that they're on the same land as two other hotels so with the reservation I made, I was able to be close to my family as they were on...

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Helpful?
2Thank LuvinVegasAlberta
Pilar O, Community Manager at Grand Sunset Princess All Suites Resort, responded to this review

Dear LuvinVegasAlberta Thank you so much for taking the time to leave us your feedback on your recent experience at Grand Riviera Princess. We are really happy to read that you enjoyed your stay at Grand Sunset Princess, and we are pleased to have helped You to get closer to your loved ones! Our staff attaches a great importance to...

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14/06/2017 15/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $245 - $653 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
TripAdvisor is proud to partner with BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#30 Green Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#46 Luxury Hotel in Playa del Carmen
#54 On the Beach Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
1,177 questions
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Brooklyn, New York
over a year ago

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Questions? Get answers from Grand Sunset Princess All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book platinum as the rooms are beautiful.”
71darlenes, 21 May 2017 | Read review
“Swim out is well worth the extra money but can be noisy”
VEdmon, 18 May 2017 | Read review
“Villas are closer to Lobby, Platinum are closer to the beach.”
LuvinVegasAlberta, 17 May 2017 | Read review
“All of the rooms are great”
F8529BUdeniser, 16 May 2017 | Read review
“We had a room facing the garden, and it was less noisy than the pool side. Lots of walking as it is a very large resort.”
RiderFanDeb, 16 May 2017 | Read review
5 of 5
Bookit.com
US$187* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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