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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    28/08/2017 29/08/2017
    Lock in the lowest price from our partners
    US$150
    View Deal
    Traveller (9756)
    Pool & Beach (2103)
    Room & Suite (1629)
    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “sports bar” (783 reviews)
    “fondue” (509 reviews)
    “sunset side” (377 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Grand Sunset Princess All Suites Resort
    Deals (1)
    28 Aug29 Aug
    |
    1 room, 2 adults, 0 children
    • Deluxe Junior Suite with Jacuzzi (597 Sq. Ft.) - All-Inclusive
      US$150
      View Deal
    • Deluxe Junior Suite with Jacuzzi (597 Sq. Ft.) - All-Inclusive
      US$150
      View Deal
    Collapse room deals
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    Showing room deals 1 - of 1
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    Grand Riviera Princess All Suites Resort & Spa
    8,217 reviews
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    Write a Review
    Reviews (8,875)
    Traveller rating
    Traveller type
    Time of year
    Language
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    There are newer reviews for Grand Sunset Princess All Suites Resort
    See the most recent reviews

    3,541 - 3,545 of 7,312 reviews

    Reviewed 22 January 2014

    Just returned from my second week-long trip to Grand Sunset Princess and it was every bit as good as last year. The recent review by AEPhotography sounds like it should have been directed at their travel agent and airline, not the resort. I thought I...More

    11  Thank Paul D
    Response from Obed C, Manager at Grand Sunset Princess All Suites ResortResponded 31 January 2014

    Dear Guest, First of all we would like to thank you for the time that you have invested in sharing your experience during your stay in our hotel. We appreciate all your wonderful comments regarding the room and a la carte Restaurants and especially we...More

    Reviewed 22 January 2014

    We were at the Grand Sunset Princess resort for 1 week from Jan 10-17th, 2014. We were at the resort for a wedding. We had a regular room. I do have to say the rooms was a nice size, clean, bathroom had double sinks, walk...More

    4  Thank Marlo S
    Response from Obed C, Manager at Grand Sunset Princess All Suites ResortResponded 30 January 2014

    Dear Marlo S, First of all we would like to thank you for your review regarding your stay with us at Grand Sunset Princess Since your feedback is of great importance to us, we would like to take the time to offer an apology for...More

    Reviewed 21 January 2014

    My husband and I just returned from a long weekend trip to the Grand Sunset Princess. We had an amazing time with 3 other couples. I was starting to get a little worried before we left, reading all of the negative reviews, but I was...More

    3  Thank MrsShadco
    Response from Obed C, Manager at Grand Sunset Princess All Suites ResortResponded 30 January 2014

    Dear Guest, Thank you for the time you invest in sharing this review with us and the TripAdvisor Readers. Our guests’ feedback is truly appreciated, as it helps us to improve. We are very happy to know that you had a great time in our...More

    Reviewed 20 January 2014

    We had an excellent stay at the Grand Sunset Princess. The resort and rooms were clean and well kept. The beach is a bit narrow and rockier than some resorts, but still very nice to be on. We did a lot of walking and to...More

    Thank prairieboy1
    Response from Obed C, Manager at Grand Sunset Princess All Suites ResortResponded 30 January 2014

    Dear Guest, Thank you very much for taking your time and sharing with us such a positive review of the time you spent with us. I am very pleased to learn from your comments that you were pleased with our restaurants and especially with our...More

    Reviewed 20 January 2014 via mobile

    Six of us recently stayed at the Grand Sunset and we all had an enjoyable time. The Front Desk Agents were all quite friendly - when we checked in with (I believe) Jose (sunset side), he was incredibly friendly, very helpful and knowledgeable. We booked...More

    1  Thank Portia H
    Response from Obed C, Manager at Grand Sunset Princess All Suites ResortResponded 30 January 2014

    Dear Guest, Thank you for your recent visit at Grand Sunset Princess and for your positive comments, this helps us to maintain and exceed our valued guest’s expectations. Our entire staff strives to make your stay as pleasurable as possible, and they are always happy...More

    Sandos Caracol Eco Resort
    12,646 reviews
    #83 of 210 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,597 reviews
    #70 of 210 hotels in Playa del Carmen
     
    Grand Riviera Princess All Suites Resort & Spa
    8,217 reviews
    #79 of 210 hotels in Playa del Carmen
     
    The Fives Hotel y Luxury Residences
    39 reviews
    #122 of 210 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$174 - US$470 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #41 Top resorts Hotel in Playa del Carmen
    • #48 Luxury Hotel in Playa del Carmen
    • #54 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (9756)
    Pool & Beach (2103)
    Room & Suite (1629)
    Dining (587)
    Hotel & Grounds (5413)
    Bathroom (193)
    Family and Play Areas (78)
    Business Centre & Event Rooms (44)
    Nearby
    Occidental at Xcaret Destination
    12,597 reviews
    3.45 km away
     
    Sandos Caracol Eco Resort
    12,646 reviews
    1.16 km away
     
    The Fives Hotel y Luxury Residences
    39 reviews
    .24 km away
     
    Grand Riviera Princess All Suites Resort & Spa
    8,217 reviews
    .32 km away
     
    Nearby Restaurants
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    89 reviews
    1.08 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    Jennifer P
    18 August 2017|
    Answer
    Response from Pilar O | Property representative |
    Hello Jennifer P. How nice to know that you will soon be with us, please write to the following email to send your restaurant requests and reservations. p l a t i n u m . r i v i e r a @ p r i n c e s s - h o t e l s . c o... More
    0
    Votes
    Google Translation
    sophiamcknz
    18 August 2017|
    AnswerShow all 2 answers
    Response from Pilar O | Property representative |
    Hello sophiamcknz. We have quality auditions in food and beverage periodically. They are taken by a Private company called Cristal and by the Federal Government organism. The alcohol we serve in all the bars and... More
    0
    Votes
    Google Translation
    Room Tips
    "We were in 1152 which was placed at a mid point between reception with the main restaurants and the pools."
    Read review
    "Ask for a room in the middle of the resort it will help with the amount of walking."
    Read review
    "Choose a room further away from the main entrance as it is closer beach."
    Read review
    "We are returning guests and will continue to vacation in tje future with Princess resorts."
    Read review
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