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Grand Sunset Princess All Suites Resort

Bookit.comUS$187*
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Certificate of Excellence
GreenLeadersSilver level
14/06/2017 15/06/2017
1 room 2 adults 0 children
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Grand Sunset Princess All Suites Resort
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8,575 Reviews from our TripAdvisor Community

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Showing 7,082: English reviews
Troy, Ohio
Reviewed 29 May 2013

This was our 5th trip to an all-inclusive to the Riviera Maya with Apple Vacations, which I can highly recommend for booking trips to Mexico! Check-in was a breeze but just because we arrived at a good time of day. We stayed for one week in a Junior Suite on the "Riviera" side of the complex. Room was facing the...

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6Thank TicketandGo
Gina G, Gerente at Grand Sunset Princess All Suites Resort, responded to this review

Dear Guest, First of all thank you for choose our resort! We feel privileged to have had the opportunity to serve you. it is good to know that you enjoyed your stay and do not have anything negative to say about our resort. On the other hand, as you may know in Mexico the beach it is public, therefore we...

New Jersey
Reviewed 29 May 2013

We booked this in January - went in March. Finally getting around to a review. I read all the other reviews and frankly was a bit worried. NOTHING to be worried about. In my opinion, great staff, GREAT food, top-notch entertainment. My only complaint was that the hotel didn't take American Express at the gift shop. Beach was great -...

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Thank Wubba44
Obed C, Gerente at Grand Sunset Princess All Suites Resort, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We really value the opinions of our customers. All your words help us to do our best every day. I am glad that our hotel, services and the attention from our staff, met your overall expectations. When returning, please do not hesitate for a second to let us...

Vancouver, Canada
Reviewed 29 May 2013

This was mine and my boyfriend’s first time ever visiting Mexico. I did my research on all the resorts in the area we wanted to stay and at the price we wanted to pay. This hotel met the criteria and majority of the reviews didn’t seem all that bad. Your trip is all about what YOU make of it and...

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3Thank MarleeMay
Gina G, Gerente at Grand Sunset Princess All Suites Resort, responded to this review

Dear Guest, First of all thank you for choose our resort for your first trip to know Mexico! We feel privileged to have had the opportunity to serve you. It is our constant goal to keep impressing you on every visit and make it even better than last time. Our staff works very hard for our guests leave the resort...

Pickering
Reviewed 28 May 2013

We travel with our very dear friends each year. This vacation was a very special one to both couples. We were both celebrating our 40th years of marriage and we wanted a resort that would give us the best 2 week vacation we could have. After searching many resorts we came upon this one. The reviews were very positive and...

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2Thank bags216
Gina G, Gerente at Grand Sunset Princess All Suites Resort, responded to this review

Dear Guest, On a behalf of the staff and management here at Grand Sunset Princess we would like to thank you for your nice words. We are delighted to hear that you have enjoyed your experience here. I have been noticed that you mention that we exceeded your expectations so we are very proud to have helped you to have...

Madison, Wisconsin
Reviewed 28 May 2013

My husband and I stayed at this resort recently and while it was a beautiful place we were fairly disappointed because we went for our honeymoon and had requested the honeymoon package but never received it. The first day they told us we arrived to late to receive the package but to go the next day and give the front...

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Thank Breanne B
Gina G, Gerente at Grand Sunset Princess All Suites Resort, responded to this review

Dear guest, First of all we would like to thank you about the time you invest to share your comments with us at Grand Sunset Princess, for us the principal goal is the satisfaction of the guest that choose us to enjoy their honeymoon in the Riviera Maya. We are really sorry about the inconveniences that occurred during your stay...

Miami, Florida
Reviewed 28 May 2013

Besides their prices being affordable, great service, location in all had a wonderful time all 3 times we have been there, kids love it good activities for them and close to most parks and attractions.

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Thank MILEIBYGUIA
Swansea, United Kingdom
Reviewed 28 May 2013 via mobile

Stayed here last July and it was amazing, stunning food, stunning beach absolutely stunning all round. recommend it to anyone & everyone, quiet & peaceful & very clean, lovely staff. The only downfall was booking the restaurants as they would fill up very quickly & the ones left Wernt that nice

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1Thank lovethesun00
Obed C, Gerente at Grand Sunset Princess All Suites Resort, responded to this review

Dear Guest Thank you for posting your feedback about your recent stay with us. We are so happy to hear that you enjoyed your stay at Grand Sunset Princess. Allow me tell you that we are working so hard to improve our service every day and our customers return home fully satisfied. We look forward to seeing you again at...

Sudbury, Canada
Reviewed 27 May 2013

I have just returned from a weeks stay at the Grand Yucatan Platinum Suites at the Grand Sunset Princess. Here are some things you should know...... 1. The Yucatan Platinum suites are beside the lobby, and are not close to any of the Platinum perks you pay for. If you choose to go Platinum, do not book at the grand...

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9Thank Whitenortherners
Barrie, Canada
Reviewed 26 May 2013

Let me start by saying my family and I booked this resort only because of a wedding we where attending. We booked 2 months in advance and made it very clear with the travel company that we needed two rooms side by side or joining doors for my kids and my wife and I, Even my family which arrived three...

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6Thank Massimo D
Gina G, Gerente at Grand Sunset Princess All Suites Resort, responded to this review

Dear Guest Thank you for taking the time to share your feedback of your recent stay at Grand Sunset Princess. We are of course most concerned to read your review about your disappointments due to the food and the service. Please accept our sincere apologies for the inconveniences caused in this respect. This is certainly not the level of service...

Saint John, Canada
Reviewed 24 May 2013

The Grand Sunset Princess is beautiful, we ate at a la cartes 6 of the 7 nights we were there and the food was wonderful. It was a joy to be there. Do NOT book Sunwing's special excursions - can't say enough bad about our experience with that. Do book snorkelling at the Dive hut on the beach - a...

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Helpful?
3Thank C H
Obed C, Gerente at Grand Sunset Princess All Suites Resort, responded to this review

Dear Guest, Thank you very much for taking the time to share your thoughtful comments with us and Tripadvisor’s Travelers. Providing our guests with the best possible hospitality and service has always been our mission. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to go home feeling revitalized.”...

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14/06/2017 15/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $245 - $648 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#30 Green Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#46 Luxury Hotel in Playa del Carmen
#54 On the Beach Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
1,176 questions
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Brooklyn, New York
over a year ago

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Questions? Get answers from Grand Sunset Princess All Suites Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book platinum as the rooms are beautiful.”
71darlenes, 21 May 2017 | Read review
“Swim out is well worth the extra money but can be noisy”
VEdmon, 18 May 2017 | Read review
“The swimout rooms are great. We left a door open on one of these rooms by mistake 1 nite & there was a theft. Was on 3rd floor loved it.”
roo201308, 17 May 2017 | Read review
“Villas are closer to Lobby, Platinum are closer to the beach.”
LuvinVegasAlberta, 17 May 2017 | Read review
“All of the rooms are great”
F8529BUdeniser, 16 May 2017 | Read review
5 of 5
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US$187* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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