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06/11/2017 07/11/2017
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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    06/11/2017 07/11/2017
     88 people are viewing this hotel
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    US$162
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    Traveller (9898)
    Pool & Beach (2124)
    Room & Suite (1641)
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    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “fondue” (543 reviews)
    “sports bar” (786 reviews)
    “sunset side” (378 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Users who viewed this hotel also viewed:
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    Write a Review
    Reviews (9,029)
    There are newer reviews for Grand Sunset Princess All Suites Resort
    See the most recent reviews
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    3,771 - 3,775 of 7,426 reviews

    Reviewed 25 November 2013

    We came to The Grand Sunset Princess for a family vacation with our children who had never been on a tropical vacation. To say they had a great time is an understatement. They are still talking about it. Our group consisted of 3 rooms and...More

    4  Thank MandyRN
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 26 November 2013

    Dear Guest, Thank you for sharing your comments with us. Although I sincerely regret learning the possibility of making this your last visit to our beautiful paradise. However we are delighted to hear that you have enjoyed your stay with us despite the minor inconveniences....More

    Reviewed 25 November 2013

    The good: The place is beautiful. The pools are outstanding, the best I've seen in many years of travelling. The rooms, lobby and all common areas are all very well appointed. The staff are friendly and helpful and the food is generally quite good (but...More

    3  Thank DannyManning
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 26 November 2013

    Dear Guest, Greetings from Playa Del Carmen! Many Thanks for sharing your experience with us and with other Trip Advisor readers. I appreciate the time you took to write about us, your feedback is very important to improve the opportunity areas we might have. Regarding...More

    Reviewed 24 November 2013

    Went there this past week with 16 people. Will never, ever return. Everyone should take their money elsewhere! Front desk personnel ignored all requests & had rooms assigned at 3pm & would not even try to accommodate; we got stuck on opposite side of resort...More

    4  Thank ChitownDidi
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 26 November 2013

    Dear guest, Thank you for taking the time to share your comments regarding your recent stay in Grand Sunset Princess. Your feedback is important to us, as this allows us to take immediate action in the areas of opportunity with the intention of constantly improving...More

    Reviewed 22 November 2013

    We spent a week at the GSP end of Oct- beginning of Nov. We traveled with a 3 y old boy and a 83 y old grandma, so we booked two rooms in the Platinum Section. Flying with Sunwing was ok, upon arrival in Cancun...More

    9  Thank lightli
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 23 November 2013

    Dear Guest, Thank you for the time you invest in sharing this review with us and the TripAdvisor Travelers. We are very happy to know that you had a great time in our hotel and that regardless the few inconveniences you have detailed, your experience...More

    Reviewed 22 November 2013

    Since our families (2 adults & 2 teenagers) first visit to Grand Sunset Princess we knew we had to come back. When you go on a family vacation it can be a crap shoot so once we had the most amazing vacation ever we knew...More

    7  Thank LisaStakos
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 22 November 2013

    Dear Lisa, Many thanks for having chosen Grand Sunset Princess for every christmas , and for writing a great review! We are very happy to know that we exceeded your expectations and you enjoyed the beach and the activities, and of course the service provided...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$169 - US$528 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #42 Top resorts Hotel in Playa del Carmen
    • #46 Luxury Hotel in Playa del Carmen
    • #54 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Playa Del Carmen, Riviera Maya, Mexico
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    Traveller (9898)
    Pool & Beach (2124)
    Room & Suite (1641)
    Dining (600)
    Hotel & Grounds (5504)
    Bathroom (195)
    Family and Play Areas (79)
    Business Centre & Event Rooms (46)
    Nearby
    Banyan Tree Mayakoba
    2,134 reviews
    1.45 km away
     
    Ocean Riviera Paradise
    2,500 reviews
    .33 km away
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,682 reviews
    .27 km away
     
    Fairmont Mayakoba
    4,139 reviews
    1.87 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    ericpaquette
    23 October 2017|
    AnswerShow all 3 answers
    Response from BUDDYV | Reviewed this property |
    Platinum Yucatan Princess is the newer one next to Sunset and Riviera. It is adults only and if you stay there you have the use of all three. Guests staying Grand Sunset or Riviera cannot access Yucatan Princess
    1
    Vote
    Room Tips
    "The swim out room are a great idea"
    Read review
    "Choose either by the beach or the main lobby. Very large resort so everything is spread out."
    Read review
    "The Villas are Exceptional for couples (similar to a Spa Retreat)"
    Read review
    "All the rooms are pretty much the same. You really pay for an area that they make you think you are getting..."
    Read review
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