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Grand Sunset Princess All Suites Resort

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Grand Sunset Princess All Suites Resort
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7,846 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sunset Princess All Suites Resort
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Showing 6,470: English reviews
Blue Springs, Missouri
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 August 2012

Stayed here Aug. 4th-11th. Had a couple bad days of weather but otherwise good experience. The Hotel is beautiful, the rooms were nice and the air-conditioning is COLD, which is a good thing. Guest Services were very nice and on top of things if you needed anything. Poor service from house keeping, one day they forgot to gets us towels,... More 

Helpful?
3 Thank vibrantbarb
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 August 2012 via mobile

10 out of 20 People in our group got sick for most of the stay 7 days....My wife say we will not go back..... The service was OK... The employees where. Great bu trot enuph staff..."..........................................................

Helpful?
3 Thank Ken L
york, PA
Level Contributor
1 review
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 August 2012

We stayed at the GSP Aug 4-8, after reading all the good and bad reviews I've come to realize that people must like to find fault is something instead of sitting back and dealing with life as it comes and seeing things as an adventure. We chose this resort for the price and the location if you expect this resort... More 

Helpful?
17 Thank pamesh
Petrolia, Canada
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 12 August 2012

We arrived here July 27 - Aug 3. My husband and I travelled with our 19 and 16 year old kids. We arrived at the resort around 10:30 pm. It was a very quick check in which was great considering how many people were checking in the same time as us. We had a cool drink and cloth at this... More 

Helpful?
3 Thank Yvonne T
Chibougamau, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 August 2012

We really loved this Hotel, stayed for 2 weeks, our room was very clean, the fridge was always stocked with water and pop, the food was wonderful especially in the restaurants....before we left we were told that we could only reserve no more then 3 times in the restaurants and then found out with the staff that we could eat... More 

Helpful?
10 Thank Martina B
Highland, Illinois
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 August 2012

We stayed here from July 30-Aug 6 and I have to say the resort was very pretty, rooms were nice and clean, but the service was not good at all. There worked were not friendly, most never smiled and were somewhat rude, and the resort is very understaffed. Dinner in the resteraunts took atleast 2 hours every night if not... More 

Helpful?
4 Thank Shari K
Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 8 August 2012

I have been to the Grand Riviera/Sunset Princess 6 times and have booked another trip this coming Sept. I have been to several other resorts in the last 12 years and found that the Princess offers exactly what I need in a trip. I booked a week at the Blue Bay this past June and didn't like it as much... More 

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16 Thank Sun s
Toronto
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 August 2012

This place is fantastic. Service food activities were all 5star.staff were so friendly and more than willing to take the time to listen to my limited Spanish . Pool water was actually to warm but the beach made up for it and the service on the beach was also excellent. We are looking forward to returning to this paradise again... More 

Helpful?
4 Thank Arizona290
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 August 2012

Just back from our second stay at the Sunset Princess and once again it did not disappoint! My husband and I went for our honeymoon 4 years ago and loved it so much we had to return when we decided to book a trip to the Mayan this year. We have friends and family who have stayed all throughout the... More 

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7 Thank ILove2SeeTheWorld
Coquitam
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 August 2012

We just returned from a wonderful week. This was our second visit to the Grand Sunset . The first time we stayed in the Platinum Ocean View but opted for the Villas this time and all we can say is WOW. Room is beautiful and love the private pool area for the Villas. Service was excellent,never a moment without ,... More 

Helpful?
5 Thank JPRCoquitlam

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $244 - $659 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#23 Business Hotel in Playa del Carmen
#40 Top resorts Hotel in Playa del Carmen
#42 Luxury Hotel in Playa del Carmen
#51 On the Beach Hotel in Playa del Carmen
#60 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
886 questions
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Brooklyn, New York
over a year ago

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Questions? Get answers from Grand Sunset Princess All Suites Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms nice, but Platinum would be best for location to beach and pools . Laguna suites are nice, but way overpriced and furthest away from the beach.”
 of 5 bubbles 744bretto, 2 Dec 2016 | Read review
“Junior suite good for size and amenities BUT room was mildew and musky smell. Later found most rooms were the same. ”
 of 5 bubbles roberthV7419LX, 1 Dec 2016 | Read review
“A room with a pool view.”
 of 5 bubbles A4288MAstevew, 1 Dec 2016 | Read review
“Have stayed in them all Go higher end with Villa or Platinum (the extras a worth it)”
 of 5 bubbles upshalljulie, 30 Nov 2016 | Read review
“upgrade to the platinum rooms!!”
 of 5 bubbles alexcB6538TL, 30 Nov 2016 | Read review
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