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Grand Sunset Princess All Suites Resort

Certificate of Excellence
GreenLeadersSilver level
09/04/2017 10/04/2017
1 room 2 adults 0 children
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Grand Sunset Princess All Suites Resort
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8,346 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sunset Princess All Suites Resort
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Showing 6,893: English reviews
Moses Lake, Washington
Reviewed 30 January 2013

What you should expect for a 5 star. High point- Room. Spacious, very comfortable bed, clean, gorgeous on-suite with Jacuzzi, nice balcony (view no where near ocean, or beach) Adults only section is furthest away from the beach, but right next to the lobby that had all resturants, theater, sports bar, entertainment, and concierge. For those who go to beach...

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Helpful?
Thank Adevereux
Oakville, Canada
Reviewed 29 January 2013

I am not saying that this property is not for anyone. It was not for us, just too big. Having to take a train to dinner is just not right. On that note, the food really isn't very good either. Most of the resort was clean and the service was hit and miss. I think families with small children and...

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5Thank RodRob55
Boston
Reviewed 29 January 2013

We stayed here last week for the third time. Usually, the service will go down over the time, but not here. Ground is beautifull and well kept. Finishes are first class. The changes from 2008 when hotel opened: prmium drinks are for the fee now (free in 2008), french restourant has a co-payment of $20(free in 2008). The only minus...

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5Thank Simonalex
Punta Gorda, Florida
Reviewed 29 January 2013

We stayed here on our last vacation and we really enjoyed the resort. We didn"t have time to check out all of the shows that they had here but the ones we seen were very good. The staff was very friendly and helpful.The beach was nice and never had a problem getting chairs on the beach or at the pools....

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2Thank wakeboardjefferson
Colorado
Reviewed 29 January 2013

Just returned from a week at the Sunset Princess and loved the resort. Large, clean rooms and several restaurants to chose from. Book the a la carte restaurants early as the reservations fill up early. If you can't get into them, the buffets are extensive and feature specials each night. I didn't use to like all-inclusives but the Sunset Princess...

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5Thank Paul D
Toronto, Canada
Reviewed 29 January 2013

This hotel is beautiful.... the upgrade to villa laguna suite was well worth it. Beautiful property. Nice staff....although English is not well spoken among many of the staff there. Very good entertainment each night. Wonderful beach and very warm ocean. Food was generally good but the dessert was not. Very hard to find a good piece of chocolate cake and...

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6Thank Special_K_2011
Toronto, Canada
Reviewed 29 January 2013

Jan 20th to Jan 27th, 2013. We were so excited for this vacation, we upgraded to the Platinum experience since it's advertised to have; Better rooms : ( I have a family of 3 and they gave me a room with 1 bed. Apparently we missed the fine print that says you're not guaranteed to get a room to accommodate...

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7Thank summersun12
Grande Prairie, Canada
Reviewed 29 January 2013

We went to the Grand Sunset Princess for our destination wedding. We have a group of 42 and for the most part everyone had a great time. This hotel is very LARGE, which was a downfall for a small wedding group trying to find everyone. We stayed in a villa, which was amazing! King size bed, jetted 2 person tub,...

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Thank NGolamco
Conway, New Hampshire
Reviewed 28 January 2013

We went with my father, step mother, 3 teen age kids, and a friend. The resort was by far the all inclusive we have stayed in , in the caribean. The rooms were very spacious with a sitting area, balcony, huge bath with stand up shower and a huge jacuzzi tub. the room was spotless... There was no musty smell...

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4Thank MSjeanabeena
alsmedic
Reviewed 28 January 2013

My wife and I stayed at the Princess Sunset for 6 days 5 Nights Jan 22-27. Overall we had an excellent time. We did not do excursions or trips only sat a beach or pool and relaxed! I have a few things that I must agree with other reviewers. First the Resort is HUGE. We like to walk so 10-12...

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9Thank alsmedic

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $238 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
TripAdvisor is proud to partner with BookIt.com and Despegar.com so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#28 Green Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#44 Luxury Hotel in Playa del Carmen
#50 On the Beach Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travellers.
1,088 questions
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Brooklyn, New York
over a year ago

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Questions? Get answers from Grand Sunset Princess All Suites Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We always go Platinum, closer to the beach and great service from the concierge always! ”
 of 5 bubbles 458gayled, 26 Mar 2017 | Read review
“Platinum suites were great, we had a south facing room - which was away from the pool.”
 of 5 bubbles F5164TQsusant, 24 Mar 2017 | Read review
“Platinum has about 16 rooms with a view out of 100”
 of 5 bubbles jeffcV8930AD, 23 Mar 2017 | Read review
“For couples the Laguna Villa Suites are the way to go”
 of 5 bubbles georgiam302, 22 Mar 2017 | Read review
“Just enjoy, it was wonderful”
 of 5 bubbles A3433WNkathyh, 22 Mar 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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