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09/10/2017 10/10/2017
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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    09/10/2017 10/10/2017
    Lock in the lowest price from our partners
    US$149
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    Traveller (9851)
    Pool & Beach (2114)
    Room & Suite (1638)
    Occidental at Xcaret Destination
    12,909 reviews
    #71 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,094 reviews
    #13 of 211 hotels in Playa del Carmen
     
    Banyan Tree Mayakoba
    2,112 reviews
    #2 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,221 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “fondue” (542 reviews)
    “sports bar” (783 reviews)
    “sunset side” (377 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Occidental at Xcaret Destination
    12,909 reviews
    #71 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,094 reviews
    #13 of 211 hotels in Playa del Carmen
     
    Banyan Tree Mayakoba
    2,112 reviews
    #2 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,221 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Write a Review
    Reviews (8,963)
    There are newer reviews for Grand Sunset Princess All Suites Resort
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
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    4,041 - 4,045 of 7,373 reviews

    Reviewed 29 May 2013 via mobile

    Okay I'm 23 and I'm from south florida. Me and my boyfriend and another couple went together to this resort for 5 days. It was amazing our room was absolutely amazing and so was the property. I've never stayed at an all inclusive place before...More

    1  Thank Eevans21
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 15 June 2013

    Dear Guest, Thank you for posting your feedback about your recent stay with us. We are so happy to hear that you enjoy your stay at Grand Sunset Princess. Allow me tell you that we are working so hard about your comments to improve our...More

    Reviewed 29 May 2013

    This place is huge. The check in and check out is very long even with the separate line for the platinum yukatan package. A lot of people complaining and the workers are aware of the problem. They just tell you to fill out the suggestion...More

    2  Thank ajoey
    Response from Gina G, Gerente at Grand Sunset Princess All Suites ResortResponded 30 May 2013

    Dear Guest, First of all thank you for taking your time to share your experience at Grand Sunset Princess. We would like to apologize for the inconveniences that you have experimented in your stay with us. We really appreciate your comment and observations and it...More

    Reviewed 29 May 2013

    This was our 5th trip to an all-inclusive to the Riviera Maya with Apple Vacations, which I can highly recommend for booking trips to Mexico! Check-in was a breeze but just because we arrived at a good time of day. We stayed for one week...More

    6  Thank TicketandGo
    Response from Gina G, Gerente at Grand Sunset Princess All Suites ResortResponded 30 May 2013

    Dear Guest, First of all thank you for choose our resort! We feel privileged to have had the opportunity to serve you. it is good to know that you enjoyed your stay and do not have anything negative to say about our resort. On the...More

    Reviewed 29 May 2013

    We booked this in January - went in March. Finally getting around to a review. I read all the other reviews and frankly was a bit worried. NOTHING to be worried about. In my opinion, great staff, GREAT food, top-notch entertainment. My only complaint was...More

    Thank Wubba44
    Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded 15 June 2013

    Dear Guest, Thank you for taking the time to review our hotel. We really value the opinions of our customers. All your words help us to do our best every day. I am glad that our hotel, services and the attention from our staff, met...More

    Reviewed 29 May 2013

    This was mine and my boyfriend’s first time ever visiting Mexico. I did my research on all the resorts in the area we wanted to stay and at the price we wanted to pay. This hotel met the criteria and majority of the reviews didn’t...More

    3  Thank MarleeMay
    Response from Gina G, Gerente at Grand Sunset Princess All Suites ResortResponded 31 May 2013

    Dear Guest, First of all thank you for choose our resort for your first trip to know Mexico! We feel privileged to have had the opportunity to serve you. It is our constant goal to keep impressing you on every visit and make it even...More

    Occidental at Xcaret Destination
    12,909 reviews
    #71 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    4,094 reviews
    #13 of 211 hotels in Playa del Carmen
     
    Banyan Tree Mayakoba
    2,112 reviews
    #2 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,221 reviews
    #3 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$166 - US$538 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #42 Top resorts Hotel in Playa del Carmen
    • #47 Luxury Hotel in Playa del Carmen
    • #53 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (9851)
    Pool & Beach (2114)
    Room & Suite (1638)
    Dining (593)
    Hotel & Grounds (5479)
    Bathroom (194)
    Family and Play Areas (78)
    Business Centre & Event Rooms (46)
    Nearby
    Occidental at Xcaret Destination
    12,909 reviews
    3.45 km away
     
    Grand Velas Riviera Maya
    3,221 reviews
    .97 km away
     
    Banyan Tree Mayakoba
    2,112 reviews
    1.45 km away
     
    Fairmont Mayakoba
    4,094 reviews
    1.87 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Angie W
    22 September 2017|
    AnswerShow all 2 answers
    Response from Pilar O | Property representative |
    Hello Angie W! Everything its fine.
    0
    Votes
    Google Translation
    Jodimacg
    22 September 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    No limit to a la cartes. Yes to question two.Room requests are iffy. Best to take the shuttle compared to wild taxi drivers. Cocktails are best if you tip a bit.. Taxi is about $20 one way
    1
    Vote
    Room Tips
    "As for a upper floor room the views are amazing"
    Read review
    "Unless Platinum you won't get a room near beach...Room in middle of the resort is the best for beach and..."
    Read review
    "Platinum rooms 42xx are in my opinion the best - Ultimate privacy choose Villa suite"
    Read review
    "Room in section 1 were close to the buffet, etc."
    Read review
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