Our stay at El Pez was nothing less than a dream. The room was very comfortable with spectacular sunrise views and the AC was better than we expected! The warm and welcoming staff put our experience over the top. They went above and beyond decorating for a birthday celebration and showed genuine care to make our stay excellent. Denisse specifically was the most accommodating with last minute changes, requests and recommendations for places to visit in Tulum. I highly recommend this hotel for your stay.
This treasure is just what I wanted to celebrate a wedding anniversary and birthday. Large beautiful and tranquil room just steps from the beach: we literally opened the door and walked to the chaise lounges with umbrellas where we stayed all day. I could not have asked for more. Delicious juice concoctions available along with other goodies on the menu. Service was superb and it was easy to either have dinner on site or close by. This place is for those of you looking for a quieter, more peaceful experience in the Colibri family. I would go back in a heartbeat! Highly recommended!! .
I highly recommend El Pez. We did a staycation for my mother’s birthday and it was absolutely perfect. The room was spacious and incredibly comfortable. We were 3 adults and 1 child and had plenty of space. We loved the fact that the hotel room had its own terrace and ocean view. The pool area of the hotel was lovely, the entire family enjoyed it. The food on property is really delicious. We ended up cancelling our dinner plans and just had dinner at the hotel. Best of all the service is some of the best we have had on our many trips to Tulum. Everyone on the property was welcoming, warm and attentive. Samuel was especially good to us. We gifted my mom a massage and she loved it. El Pez is a perfect getaway destination hotel for a relaxing time away with loved ones.
We stayed at this hotel for a couple of days and everything was amazing. The establishment looks just as the photos and even better. The food at the restaurant is great and also the cocktails. Very clean and quite with great music to relax and enjoy the views. The personal, Arturo and the ladies at the reception were excellent and helped us with any request we had. We will visit again
Seima & Gilbert were so amazing! They helped me plan my entire stay, from activities during the day, to night time reservations, to even making sure I had enough cash on me to make it home. I was able to rent a bike from the hotel, and use it throughout my stay. They gave me directions, maps, suggestions of things to do. They were incredibly welcoming and always had a smile on their faces. I was so excited that I got to come “home” to El Pez while I was in Tulum. The room was so cute, the staff was so on point, everything was just so delightful, from them leaving hot tea for me on my bed in the evening, to them dropping off coffee at my door every morning. I cannot recommend them enough. Seima & Gilbert are the best of the best, and I can’t wait to be back. Thank you so much!!!