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Secret Garden Hotel

697 reviews
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Traveller (345)
Room & Suite (168)
Dining (13)
Overview
  • Excellent69%
  • Very good25%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“two blocks”(16 reviews)
“tulum town”(24 reviews)
“the main strip”(17 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Kitchenette
Multilingual Staff
3.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (697)Write a Review
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333
110
17
7
4
Show reviews that mention
All reviewstwo blockstulum townthe main stripado stationa great place to staystaff is very friendly and helpfulhot waterrestaurants and shopscouple of nightscomplimentary breakfaststayed longermini fridgeceiling fansmall hotelrent bikeslaid backhammocks
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281 - 285 of 471 reviews
Reviewed 29 September 2012

We stayed 5 beautiful days in Secret Garden, and it was the nicest stay of our trip! Warm welcome, nice advices to travel out of touristic area (and nice advice for restaurants!). It is very closed to the center of tulum but in a quiet...More

Thank Catherine B
Response from SecretGardenTulum, Propietario at Secret Garden HotelResponded 18 October 2012

Hi Catherine&Seb! We are so happy to hear from you. We always try to suggest the best option to see and place to eat, so everyone could appreciate even more this little corner of paradise. we will be pleased to welcome you again one day!...More

Reviewed 28 September 2012

I really enjoyed my (too short) stay at Secret Garden! The staff is helpfull and friendly. I had 2 different rooms and both where great! this place is near everything you need in town but on a quiet street. It is very clean and it...More

Thank Rox G
Response from SecretGardenTulum, Gerente at Secret Garden HotelResponded 18 October 2012

Hola Roxane G! Thanks a lot for your kind words. We are happy to hear from you that you feel safe. That's exactly one of the most important goals of the hotel: feel the same safety like home far away from home! Thank you again,...More

Reviewed 15 September 2012

We stayed at Secret Garden during a week. The cabin and the garden was very cosy. The straff was very nice and helpful. They gave us alot of good tips of restaurangs and places to see. They helped us book a car etc. It's close...More

1  Thank fridalma
Response from SecretGardenTulum, Propietario at Secret Garden HotelResponded 21 September 2012

Dear Frida, Thank you for your time and your nice words. We love when our new friends leave the hotel with a big smile, like you did. We hope to see you again soon. Kindly regards, Joshua Arpaiz

Reviewed 13 September 2012

Hi there, My trip to Tulum, staying in the Secret Garden in the Pueblo was awesome. Tulum is such a wonderful place and its a shame I only had two nights. The secret garden was a great place to stay - really wonderful, friendly bi-lingual...More

Thank Samuel W
Response from SecretGardenTulum, Propietario at Secret Garden HotelResponded 21 September 2012

Dear Sam, Thank you so much for your nice review. Our job is the best, because we can share and guide our new friends to the best places and spots in town and at the beach, and our favorite part is to see you smiling...More

Reviewed 11 September 2012

It´s a wonderful garden where you just sit in sofas to relax between trees and singing birds. The rooms around the garden are great - they are really big and comfortable so you feel like home. They have everything you need, we couldn´t think of...More

Thank Miriam1210
Response from SecretGardenTulum, Propietario at Secret Garden HotelResponded 11 September 2012

Thank you for the positive review. We always try our best to guide our travel mates to great places around, using wisely their budgets. We really appreciate your feedback, this makes us compromising ourselves to improve every day. We hope to see you in a...More

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1555657585995
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
US$64 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$64 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (345)
Room & Suite (168)
Dining (13)
Pool & Beach (2)
Hotel & Grounds (250)
Family and Play Areas (14)
Bathroom (12)
Questions & Answers
Ask a question
Elizabeth J
1 August 2015|
AnswerShow all 2 answers
Response from Jarp23 | Property representative |
Hola Elizabeth, Thank you for writing us. We have alot of tours available to diferent places, to Chichen Itza and Cenote Ik-Kil we have two options, the economic one have a price of 57usd and the small group tour have a... More
1
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Room Tips
"Quiet place close to the city center. Excellent services provided by Itzel, Joshua and Jorge"
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"We had a room on the left side, beautiful"
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"Standard, Superior for AC are marvelous, Bungalows are perfect & amazing if you mind not having AC"
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"All seem fine."
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