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Secret Garden Hotel

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614 Reviews from our TripAdvisor Community

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Showing 414: English reviews
Los Angeles, California
Level Contributor
142 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 2 November 2011

We just happened to stumble on the Secret Garden hotel while looking for a place to stay for one night before our onward journey to Cancun from Belize. The Secret Garden Hotel looked inviting from the minute we walked onto the hotel garden grounds. The receptionist showed us a room that had a bed with ceiling fan and A/C unit.... More 

Helpful?
Thank travelmaven_7
Rotterdam
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 October 2011

We have booked this hotel because of all the good reviews. And it was all true! We had a very pleasant stay! Joshua and Maura were so friendly and gave us a lot of information. We had a very nice bungalow with a lot of attention on the details. The garden is a romantic place to spend the evening! Secret... More 

Helpful?
1 Thank MarciaRotterdam
Oakland, California, United States
1 review
Reviewed 19 October 2011

I read all the great reviews on Tripadvisor and reserved the first three nights of our 6 night trip here. From our first communication, Joshua and Maura were very warm and accommodating. We ended up getting there an entire day late because of a canceled connecting flight, and Joshua was so kind to just shift our reservation without any charge... More 

Helpful?
Thank Sami N
United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 October 2011

The Secret Garden was recommended to us by friends and it was certainly the best choice we could of made. Located in a very quiet spot a block back from the strip, access to all the restaurants and amenities was easy. Joshua and Maura were very accommodating and informative helping with information on activities, restaurants, beaches and car rentals. The... More 

Helpful?
Thank Matt A
Zagreb, Croatia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 October 2011

A great hotel, close to the main road. The staff was excellent, very helpful and nice. Ask them to explain everything that interests you on the tulum map! Outside of the rooms there is a big shady garden, lots of trees but there are bird nests in them so you have to watch out for the bombs :). the rooms... More 

Helpful?
Thank Nikola B
Glasgow, Scotland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 October 2011

The Secret Garden is a simple MUST if you visit Tulum. It's not only close to everywhere you could want to go in town, but it's also the most comfortable and luxurious place you could wish to find for a great price. Your hosts Joshua and Maura are the loveliest people you could hope for, somebody is always there to... More 

Helpful?
1 Thank Luke S
San Diego, California
1 review
Reviewed 10 October 2011

We stayed at the Secret Garden for our first stop and last on our month long Central America vacation. It was by far my favorite place out of all the places we stayed (which was a ton.) Maura and Joshua are the perfect hosts they are so layed back and helpful. The rooms are nicely decorated, clean, and comfortable. This... More 

Helpful?
Thank sarmaek
Oxford, United Kingdom
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 10 October 2011

We just returned from a week in Tulum and this place was amazing! So much of a great holiday depends on how at home you feel in your accomodation; this place so welcoming because Josh immediately puts you at ease and gives you the low down on what to do in the area. Rooms are clean and quiet, with excellent... More 

Helpful?
Thank neurotictraveler
San Cristobal de las Casas, Mexico
1 review
Reviewed 10 October 2011

We had a great time in this place when we stayed there for 3 nights It's a great location to visit the ruins and walk to the local bars and restaurants. Its only 2 minutes walk to the main bus terminal. Joshua gave us loads of information when we arrived on what to do and where to eat etc. and... More 

Helpful?
Thank mark d
Portsmouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 October 2011

We booked this hostel after reading good reviews on line and were very pleased with the whole experience. In fact, we booked it again when we were travelling back up through Mexico!! It is located off the main highway in Tulum which is a great place to stay as there are lots of restaurants and bars. However, it is a... More 

Helpful?
Thank Caroline A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
Secret Garden is located in Tulum, which is known for its unique archeological site and stunning caribbean beachside.Enveloped by Mayan atmosphere and only two blocks from the main downtown avenue, at Secret Garden you will find eight tastefully appointed rooms with unique and special touches that will make you feel at home away from home.All of this and more makes Secret Garden the perfect place for savvy travelers seeking to explore the natural and cultural wonders of Tulum and its surrounding areas at an affordable and comfortable location. ... more   less 

Additional Information about Secret Garden Hotel

Address: Calle Sagitario Poniente # 54 | Downtown, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $59 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Secret Garden Hotel 3*
Number of rooms: 8
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Questions & Answers

Here's what travellers have asked, with answers from Secret Garden Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't be afraid to sleep in the Boongalos rooms. it was really awesome!”
 of 5 bubbles MitchGe, 2 Dec 2016 | Read review
“The courtyard is lit up with candles at night. Perfect for an evening drink.”
 of 5 bubbles Dickiesmith, 7 Jul 2016 | Read review
“Bungalows are large and have kitchenettes with small refrigerators.”
 of 5 bubbles K2212OXsarap, 22 Apr 2016 | Read review
“Choose a room with A/C”
 of 5 bubbles W9447QAstephaniew, 20 Apr 2016 | Read review
“Both the rooms we had were very quiet.”
 of 5 bubbles isoscelesNM, 20 Apr 2016 | Read review
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