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We stayed at Amansala for 7 days to host our team retreat. Jamie and Darlene truly went above and beyond to make our experience incredible, find solutions to our needs, and fulfill our desires for our event. And the staff is so incredibly kind and...More
Thank Kathleen V
Response from DarleneMonique, Public Relations Manager at Amansala Eco Chic ResortResponded 3 weeks ago
Thank you Kathleen!
We truly enjoyed hosting Layla and students, and you were a great coordinator. We would love to host you again and hope you are all maintaining that beautiful glow from the paradise of Tulum.
Desperation is a stinking cologne, and unfortunately, Amansala can be sniffed from a mile away...
After asking to be moved from an unfinished room which had non-working AC, exposed live wires and an intermittent smell of feces, my bags were moved without my permission to...More
The Amansala Hotel is across the road from the major supermarket at the edge of town (about 6 blocks from the centre). The rooms were VERY large and it was great to spread out for a couple of days. There is a mini kitchen and...More
There were multiple mess ups with the activities I pre-booked and my bill at the end. Mistakes are understandable to a certain degree, but the poor customer service in dealing with the mistakes they made was unprofessional.
I have been back for Amansala Bikini Boot Camp 2 times and it was even more amazing the second time. It's magical and I believe it's because of the vision of the owner and the people that she has brought that creates this uniqueness of...More
Response from SkykomishBob | Reviewed this property |
We had room 2 on the second floor in the same section where the lobby is, but overlooking the beach. It looked as if there were just two rooms in this round building, ours and the one below. The outdoor part of the... More
We had room 2 on the second floor in the same section where the lobby is, but overlooking the beach. It looked as if there were just two rooms in this round building, ours and the one below. The outdoor part of the restaurant was just south and below us. It sounds as if where you were was north of us.
It's as much as I know. Probably you could email the resort and ask them to review their records.
Sorry I couldn't be of more help. Good luck.
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"Beach views are more expensive and while they are beautiful, you don't spend any time in the room except..."