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Las Palmas Maya

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#10 of 90 Hotels in Tulum
Certificate of Excellence
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1 room 2 adults 0 children
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Las Palmas Maya
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337 Reviews from our TripAdvisor Community

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Showing 319: English reviews
London, United Kingdom
Reviewed 14 December 2016

We were very happy with the property. The host / manager was helpful. Room was big and clean. Good value for money in Tulum. Central location close to restaurants, beach, shops. Would love to come back next time we visit.

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Helpful?
Thank Yuliya P
Tom H, General Manager at Las Palmas Maya, responded to this review

We were so happy with you too! Thanks for the kind words and do come visit us soon. Don't forget our loyalty discount for all returning guests!!

Seattle, Washington
Reviewed 28 November 2016

We have just returned from our perfect 9 day trip to Tulum which was made all the better due to our stay with Tom. Las Palmas Maya is a beautiful home away from home, where you can relax, meet amazing people, walk to the most stunning beach in 30 seconds, and explore all of the options available in the area....

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Thank wendyhp2016
Tom H, General Manager at Las Palmas Maya, responded to this review

Hi Wendy, Stefan and Liam! Thank you for the Lovely write-up, I'm glad you enjoyed my hand drawn maps, haha. We look forward to your next visit - stay cool!!

Reviewed 28 November 2016

My wife and I, from Ireland, enjoyed 5 days in las palmas maya. We were celebrating our 30th anniversary. From the moment we arrived until we left , Tom looked after our every request. He was a fund of information. We would recommend. Our room was a good size, clean with a good shower. Sheets and towels were changed. Thanks...

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Thank FinnMcCoolsTours
Tom H, General Manager at Las Palmas Maya, responded to this review

Thank you so much for taking the time to share such a wonderful review with the world! We are thrilled you enjoyed your special time with us so much - we hope to see you in the near future :)

Flagstaff
Reviewed 28 November 2016

Las Palmas Maya is a true value located within a short walk to a world class beach. The host is a customer service expert who puts your needs first. Hassle free stay in Tulum. I will certainly be returning.

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Thank williamjJ6388VN
Tom H, General Manager at Las Palmas Maya, responded to this review

Thank you for your kind wor, we appreciate you staying with us and look forward to your return!

Reviewed 16 November 2016 via mobile

My first solo trip & first time to Mexico. I can't say enough great things about this place & the people who make it happen. I felt like family from the time I arrived until I had to leave this perfect little haven in Tulum. I've stayed at many different type places on my trips...from sleeping on beach towels in...

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1Thank Molly Anne W
Tom H, General Manager at Las Palmas Maya, responded to this review

Hello Ms. Molly, thanks so much for writing us this lovely review! It was a pleasure hosting you and we're glad you were able to unwind and relax a bit during your vacation. Love and Light from sunny Tulum, come back pronto :)

Reviewed 31 October 2016 via mobile

We stayed 4 nights at Palmas Maya. Great location, comfortable facilities with low impact on the environment, good bikes to rent and Tom is a relaxed but very helpful host in so many ways with advice on excellent restaurants, how to access the beach and what to do. Recommended!

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1Thank IainRMM
Tom H, General Manager at Las Palmas Maya, responded to this review

Hi Iain! Thanks for sharing your review - the bikes are a blast, aren't they? Such bikeable terrain all around, its my favorite way to get around. Glad you enjoyed your stay and hope to see you again in the near future.

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 31 October 2016 via mobile

Having not traveled to Tulum in some years, I was thrilled to be fortunate enough to find Las Palmas Maya. It's the real experience and so comfortable. Surrounded by palms and a 30 second walk to the best beach in Tulum. There's a fabulous communal kitchen for those who want to cook and great and cheap restaurants less than a...

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1Thank A TripAdvisor Member
Tom H, General Manager at Las Palmas Maya, responded to this review

Thanks for your review, we appreciate you taking the time to write about your stay. That's one of our favorite things about Tulum, the food! Whether it is prepared here on-site or in one of the many popular restaurants all around us, nobody has gone hungry in our almost 6 years of operation ;) Come see us again soon!

Amsterdam, The Netherlands
Reviewed 31 October 2016 via mobile

We stayed here in the summer and had an amazing time. Tulum is really wonderful and Las Palmas Maya is a great choice. They have six rooms, all en suite (which is not the case in all places in the hotel zone). Tom takes amazing care of all his guests and really made us feel welcome. He gave us tons...

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1Thank Eoin J
Tom H, General Manager at Las Palmas Maya, responded to this review

Hello Friends! Thanks for taking the time to write such a lovely review. This summer definitely felt a little warmer than usual, we're glad our high powered fans kept you comfortable. Once November kicks in, the high season really cools off a lot. Hope to see you next time!

Reviewed 21 October 2016 via mobile

We intended to stay just for a night, but found ourselves extending the stay again and again thanks to: 1. The amazing host, Tom, who took care of all our needs, and had great recommendations. 2. The incredible location, less than a minute walk to the beach, surrounded with restaurants at different prices ranges 3. The comfy, clean rooms and...

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1Thank Eran G
Tom H, General Manager at Las Palmas Maya, responded to this review

Thanks so much for your thoughtful review, we are thrilled our combination of service, coffee and comfortable, clean rooms kept you staying over and over again. We hope to see you next time your compass points towards Tulum - we appreciate you.

Reviewed 7 October 2016

We had a great first time in Tulum and Las Palmas was a major reason for that. Tom was an outstanding host. He's friendly, accommodating and flexible and gave us great advice about where to eat and what to do on the beach and in Tulum Pueblo. Having not stayed in Tulum before, we were not sure what to expect....

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Thank Brittany i
Tom H, General Manager at Las Palmas Maya, responded to this review

Heya Brittany! So great to meet you two - we are thrilled we exceeded expectations. The communal kitchen is a great amenity and really allows our guests to save some coin and enjoy cooking in an outdoor kitchen with no walls (and no mosquitos!). I think you two are late for a return trip.. ;)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Las Palmas Maya is a welcome retreat in the jungle of Tulum. With beach access just across the road, you are only footsteps away from one of the most beautiful beaches in the world! The recent addition of 24hr electricity is a huge amenity, offered at only a few beach zone hotels. Our newly renovated communal kitchen and lounge offers guests the opportunity to keep a few groceries on hand for small meals or snacks, and a wonderful place to relax, read, or chat with other guests. Our rooms have been completely remodeled and are fresh, clean and airy. Some of the other amenities offered are private bathrooms with pressurized hot water, free wi-fi, and bicycles available for rent. In addition, Las Palmas Maya is pet friendly! ... more   less 

Additional Information about Las Palmas Maya

Address: Km 8.5, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $148 - $223 (Based on Average Rates for a Standard Room)
Number of rooms: 6
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Hotel Style:
#5 Green Hotel in Tulum
#7 Best Value Hotel in Tulum
#7 Family Hotel in Tulum
#8 On the Beach Hotel in Tulum
#12 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Las Palmas Maya staff and other travellers.
10 questions
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London, England, United Kingdom
over a year ago

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Questions? Get answers from Las Palmas Maya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They don't have AC which we didn't mind at all. There was a ceiling fan and the temp at night was perfect!”
 of 5 bubbles alim129, 17 Mar 2017 | Read review
“Treetop Suite or other rooms upstairs have more natural breeze”
 of 5 bubbles pamr33, 17 Jan 2017 | Read review
“I have stayed in three rooms now.... love the treetop room”
 of 5 bubbles lpritchett2017, 10 Jan 2017 | Read review
“Love the Gecko room.”
 of 5 bubbles Fionairene, 10 Jan 2017 | Read review
“The rooms on the south side may be a little quieter”
 of 5 bubbles wendyhp2016, 28 Nov 2016 | Read review
5 of 5