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Encantada Tulum

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Carretera Tulum-Bocapaila KM 8.7 Zona Hotelera, Tulum 77780 Mexico
Lowest prices for your stay
US$516
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Expedia.com
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US$516
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Booking.comUS$549
Official Hotel SiteUS$551
PricelineUS$585
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (764)
360
Panoramas (6)
Room & Suite (285)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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About

#1 of 209 hotels in Tulum
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Our luxuriously appointed, rustic Tulum cabanas sit on a secluded stretch of white, powder-fine sand where one can enjoy the view from your private deck, steps away from the crystal clear Caribbean waters. Up and down the coastline you will find a natural peacefulness, gentle breezes and the hypnotic sounds of waves crashing against the sand, all in the simple tranquility of Tulum.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool / beach towels
Free breakfast
Beach
Bicycle rental
Airport transportation
Spa
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Bicycles available
Snorkelling
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Concierge
Mosquito net
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Private check-in / check-out
Ironing service
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Room features
Bathrobes
Private beach
Private balcony
Safe
Bottled water
Bath / shower
Complimentary toiletries
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL STYLE
Boutique
Hidden Gem
Languages Spoken
English, Spanish

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
31Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
758Reviews65Q+A100Room tips
Traveller rating
  • 703
  • 36
  • 13
  • 3
  • 3
Time of year
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Popular mentions
Katie G wrote a review 19 Oct
2 contributions1 helpful vote
Everything about our experience at Encantada was extraordinary. We had the most magical and relaxing stay and it was the perfect romantic getaway. The customer service is warm, accommodating, and authentic. The grounds are beautiful and promote tranquility day and night. The beach was unbelievable, the food and drinks are well priced and delish. The location was perfect...close to everything but still far away to not be in the hustle & bustle. The room was more beautiful than the pictures do justice and it is turned down at least twice a day! We also loved the bikes we could use to explore all the wonderful places nearby and that we were welcome at the jungle hotel across the way to use their amazing pool. Our hosts Andy, Becky, and Ivan were fantastic and always went above and beyond the make us feel welcome and special. The staff was always SO kind, efficient, and on top of it. We never had to wait long for anything and half the time, we requested our needs through Whatsapp, which is so efficient. I also loved that it was so intimate and we didn't have to worry about obnoxious guests being loud or partying late at night. We will definitely be coming back annually and have decided this is our 'spot' to go without our kids....forever, hopefully. Why go anywhere else. Tulum is so special and Encantada seems to be the best of the best. Thank you all!!!!
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Date of stay: October 2021
Value
Cleanliness
Service
Room Tip: All the rooms are wonderful, but we will be asking for an ocean view next time...why not :)
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Response from Guillaume Robert, General Manager at Encantada Tulum
Responded 3 days ago
Greetings from Tulum, and thank you very much for taking the time to provide us with your feedback following your last stay at Encantada. It's an honor for us to receive such beautiful comments, and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon! Warm regards.
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lwein20210 wrote a review 13 Oct
1 contribution
If you're looking for an amazing ocean front experience in a boutique intimate setting, look no further. From the incredibly hospitable staff, to the beautifully designed rooms, and amazing food, Encantada Tulum will embrace you from the minute you step out of the transport to the moment you leave. Truly an experience I'll never forget.
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Guillaume Robert, General Manager at Encantada Tulum
Responded 1 week ago
Thank you for taking the time to provide us with your feedback following your last stay at Encantada Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.
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romih22 wrote a review 9 Oct
Miami, Florida13 contributions5 helpful votes
+1
Overall everything was amazing from start to finish. We arrived at the airport in Cancun & they had a private driver waiting for us with our names on a sign.. so easy & honestly pretty affordable ($280 round trip total for 2 of us). The hotel is in a great area of tulum.. not in a main crazy party area but close enough if you want to partake (5-10min walking). The main Tulum road could seem a bit rundown in some areas, especially with so many pot holes and new construction going on but the second you arrive at Encantada, it’s like you’re transported. The entire hotel is made up of 4 bungalows (2 levels). All just 10 steps from the private beach. We stayed in one of the bungalows closest to the front desk, bottom floor (called: Flores). Was not noisy, so peaceful and quite. Well maintained, so clean. The maintenance crew is there all day.. brushing the sand, clipping the palms, clearing the beach of the seaweed, making sure everything is pristine. The rooms are a great size, bed is so comfy, good pillows, hammock on the front porch with 2 chairs & a table. The service is impeccable. Everyone knows your name, what you want & need before you even think. Breakfast is included & delicious. Stayed 5 nights & got to try the whole menu. All of the food was great..breakfast included, you get a fresh pressed juice, coffee (any style), granola & yogurt, fruit bowl & a main dish (eggs, French toast, whatever). Pool at sister hotel Radhoo next door. We walked everywhere. It was magical.
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Date of stay: October 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Guillaume Robert, General Manager at Encantada Tulum
Responded 1 week ago
Dear Romi, thank you for taking the time to share your experience at Encantada Tulum. I am particularly grateful for your compliments about our team and pur place. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feeling at home, and carefree. We have since shared your note with the team and they thank you for the kind words.We hope to see you again in your next trip to Tulum! Best wishes.
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Nickola A wrote a review 9 Oct
Denver, Colorado3 contributions1 helpful vote
Encantada far exceeded our expectations for my husband and I's honeymoon. The property was beautiful, the rooms were very clean, and the bed was maybe the most comfortable thing i've ever slept on. The staff was AMAZING. They were so kind, helpful, and went above and beyond to make our stay special. The property is small with only 8 rooms, but it made it that much more special and intimate. The beach is perfection and the food for breakfast, lunch, and dinner was some of the best i've eaten...I can't forget to mention the Passion Fruit Margaritas and Mezcal Balams which we very quickly became obsessed with :) We would stay here again in a HEARTBEAT!
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Date of stay: October 2021
Value
Service
Sleep Quality
Room Tip: 2nd Level rooms give you a great outlook of the jungle and ocean
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Response from Guillaume Robert, General Manager at Encantada Tulum
Responded 1 week ago
Dear Nikola, thank you for taking the time to share your experience at Encantada Tulum. I am particularly grateful for your compliments on our team. We are fortunate to have a passionate and talented staff that understands that it is all about the guest. The ultimate goal for us all is to make you happy, feeling at home, and relieved of any constraints. We have since shared your note with them and they thank you for the kind words. Best wishes.
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Adventure429003 wrote a review Sep 2021
1 contribution
Our experience at Encantada was beyond exceptional. The property was clean, breakfast was amazing and with only 8 rooms at the property, we had beach to ourselves. We are definitely coming back!!! Thank you for the wonderful experience.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Guillaume Robert, General Manager at Encantada Tulum
Responded 3 weeks ago
Greetings from Tulum! Thank you for reviewing your recent stay in Encantada. It's such a great pleasure to read how much you loved your stay. We can't wait to see you here again!
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PRICE RANGE
US$335 - US$587 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Encantada Beachfront Boutique Hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
8
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Frequently Asked Questions about Encantada Tulum
Which popular attractions are close to Encantada Tulum?
Nearby attractions include Ocote Gallery (0.3 km) and Mulata Tulum (0.3 km).
What are some of the property amenities at Encantada Tulum?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Encantada Tulum?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Encantada Tulum?
Yes, free parking is available to guests.
What are some restaurants close to Encantada Tulum?
Conveniently located restaurants include Loco Tulum, BAK’ by Harry's Prime Steakhouse & Raw Bar, and NÜ Tulum.
Does Encantada Tulum have an airport shuttle?
Yes, Encantada Tulum offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Encantada Tulum?
The staff speaks multiple languages, including English and Spanish.
Does Encantada Tulum have any great views?
Yes, guests often enjoy the ocean view available here.