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Traveller (606)
Room & Suite (233)
Pool & Beach (120)
Overview
  • Excellent56%
  • Very good28%
  • Average7%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Beachfront
Non-Smoking Hotel
Restaurant
Suites
3 Star accommodation
All hotel details
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Reviews (660)
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571 results
Traveller rating
309
160
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38
23
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LanguageEnglish
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309
160
41
38
23
Show reviews that mention
All reviewsque frescosmall beachfrontlive music every nightbeach frontgreat live musicmosquito netlaid backocean viewfish tacosplaya del carmenbeach roadno air conditioningwatch the sunriseguacamolesound of the wavestulum townhotel zone
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1 - 5 of 571 reviews
Reviewed yesterday via mobile

We arrived in Tulum and after a couple of try we found Zamas. Stayed there just for a night but would’ve love to stay longer. The facilities are outstanding, the staff is very friendly. We loved our room!! The food in the restaurant is pretty...More

Thank edervalle514
Reviewed 3 days ago

All of the staff at Zamas were super friendly and accommodating, and the property is serene. Me and 5 friends shared 2 of the rooms in the Coconut Grove. We were traveling in August so we opted for the rooms with air conditioning. The beds...More

Thank Kim K
Reviewed 1 week ago

Great staff, great food, cute rooms - a unique and wonderful place to stay. We stayed in an ocean front room and while there was some noise from the restaurant it was not enough to keep us awake and we could always hear the ocean....More

Thank Jessica H
Reviewed 1 week ago via mobile

We (family of 6, kids from 14yr) stayed here on our last leg of our Mexico, Belize en Guatemala trip. We stayed in 3 of the 1st floor ocean view rooms across the street which are very spacious and beautifully designed! The service of the...More

Thank Johan v
Reviewed 2 weeks ago via mobile

At the end of our wonderful holiday through Mexico, Guatemala and Belize we arrived at Zamas in Tulum for two days of doing nothing/relaxing/swimming/reading. Unfortunately, massive sea weed flows prevented us from a swim in the Caribbean. But fortunately, the hotel has an nice, crystal...More

Thank Albert M
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$114 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Tulum
#19 On the Beach Hotel in Tulum
#28 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$114 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Tulum
#19 On the Beach Hotel in Tulum
#28 Romantic Hotel in Tulum
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (606)
Room & Suite (233)
Pool & Beach (120)
Dining (92)
Questions & Answers
Ask a question
Rachel K
18 April 2018|
Answer
Response from ZAMASHotel | Property representative |
Hola Rachel, Thank you for your inquiry and for your interest in ZAMAS for your holiday. We have A/C in our Coconut Grove and Jungle Garden rooms, as well as the Casas. Our Beachfront and Ocean View rooms get amazing ocean... More
0
Votes
Analisa M
30 March 2018|
AnswerShow all 2 answers
Response from ZAMASHotel | Property representative |
Hola! Thank you for your inquiry. We have a full coffee offering available all day, which includes espresso drinks, freshly ground pour over coffee, and cold brew coffee. We hope to see you here! -Chelsea, ZAMAS Manager
1
Vote
Analisa M
27 March 2018|
AnswerShow all 4 answers
Response from Helenmary449 | Reviewed this property |
Beach towels are provided with ticket system at reception.
1
Vote
Room Tips
"beach front and coconut grove are amazing"
jessicahN7874IL
2 million years ago
Read review
"The beach bungalows are cute, but the jungle-side rooms are quiet and spacious"
MEMPWR
2 million years ago
Read review
"We stayed in the grove behind the restaurant. It was really peaceful and only about four other..."
lizaB6123AR
2 million years ago
Read review
"Beach Cabanas do not have AC units - Only Coconut Grove & Jungle Rooms."
dels663
2 million years ago
Read review
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