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Ahau Tulum

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#8 of 90 Hotels in Tulum
Certificate of Excellence
GreenLeadersPlatinum level
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Ahau Tulum
Ahau Tulum
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928 Reviews from our TripAdvisor Community

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Showing 766: English reviews
Portland, Oregon
Reviewed 2 weeks ago

I almost don't want to do this review because Ahau felt such like a secluded secret and the place was ours alone. Magical and dreamy, the staff was beyond kind and we seriously are planning a much longer stay for next time. xo

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Thank Cherina7
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! Shhhhh, we will not tell anybody about your secret place, I am lowering my writing making sure that nobody listen to us!!! We loved to hear that you think this place is magical and dreamy and that the staff was beyond kind. Come back and stay forever!! Thank you! Best Regards, Arturo Soto General Manager

Edmonton
Reviewed 2 weeks ago

My wife and I stayed at Ahua Tulum to celebrate our wedding anniversary and I can honestly say it was the best decision we could have made. It is peaceful, romantic, relaxing it exceeded all our expectations. The staff are incredible, food good,beach is super we loved the juice bar. The area is very laid back , hippie like reminded...

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2Thank richardwR6390CL
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! Knowing that we exceeded your expectations and that you enjoyed your vacations celebrating your wedding anniversary makes us feel proud of what we do and encourages us to be better for our guests every day. Great comments about the staff, beach and the environment, as you said, it is a laid back ambiance and we loved to hear that...

Miami
Reviewed 2 weeks ago

I just returned from spending 5 days at Ahau. It was my first visit to Ahau and it will not be the last, as there was so much that I did not have the opportunity to explore. I traveled alone and I admit I was a bit anxious, and those feelings were dispelled soon after I arrived. Ahau is a...

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Thank lagomez75
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We want to thank you for taking the time to write such a beautiful review about your experience during your vacations here in Ahau. Mariana, Angie, Ali and Wiky as well as all our staff will be so thankful to hear that you mentioned them in your review. It is so pleasant to know that we were able to...

Los Angeles, California
Reviewed 2 weeks ago

I brought my girlfriend here for her birthday. The staff at Ahau Tulum was exceptional and the property was superb! They even did a little birthday design in roses on the bed for her. I can't say enough good things about this place. Perfection.

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Thank Mistamuse
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We are so happy to know that your girlfriend birthday was celebrated in Ahau and that we surpassed your expectations. Thank you for sharing so nice words about the staff and the hotel and hopefully we will see you soon here to spend more romantic and special ocassions with us!! Thank you! Best Regards, Arturo Soto General Manager

Gulf Islands
Reviewed 4 weeks ago

Wow, we loved our stay at Ahau! It's a gorgeous and tasteful palapa style hotel with beautiful oceanfront suites and a relaxed yet luxurious vibe. The location is absolutely perfect, being literally on the best part of the main beach (no need for shoes, ever), which is quite spectacular (swimming, sunrises, walking, kite surfing) and it offers an excellent restaurant...

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Thank Like2Travel150
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We loved your beautiful and nice comments about Ahau and to read that the rooms, location, restaurant, activities and beach suited your expectations. Also, Paulina, Leo and all the staff that you mentioned that were attentive and extremely accommodating will be very happy to know that where mentioned in your review. Yes, fortunately we are fully booked but for...

New York
Reviewed 4 weeks ago

The food is amazing - Check out the grilled octopus - A must! The crowd is laid back and incredibly polite. Really attracts a mellow vibe and amazing customer service. Great white sand beach, perfect for romance and families too. Right in the middle of town so close to many shops and restaurants

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Helpful?
Thank shannonshiang
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We would like to thank you for taking the time to write a great review about Ahau and its vibe as well as our customer service, our guests are the only thing that matters and we will do anything to enhance their experiences and surpass expectations. Please come back any time soon! Thank you! Best Regards, Arturo Soto General...

Reviewed 4 weeks ago

love this place !! the staff was amazing at helping produce a beautiful dinner our group hosted there... Rooms are great, love having a private deck with hammocks, the food is delicious and healthy, will definitely be back

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Thank Alexis V
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We are so happy to know that you enjoyed the dinner hosted by your group and to know that you liked the rooms and their private decks with hammocks. Thank you for the great comments about the food and the staff and definitely we will be waiting for you to come as soon as you can to enjoy this...

Boston
Reviewed 4 weeks ago via mobile

Gorgeous place. Killer beach. Attracts a very beautiful crowd. Food is excellent as are the drinks. We were in a beachfront deluxe unit and it couldn't have been nicer (well, the outdoor shower could have had running warm water). Staff is super friendly and helpful. Everything is as clean as can be. Management honored a 3-year old credit (from a...

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Thank dhwg
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We love to have repetitive guest’s visiting us after three years and we are glad that you could take your credit to be used in this stay. Thank you very much about all the great comments about your room, the staff and the restaurant food. In regard of the slow service, we take every comment very seriously and we...

Calistoga, California
Reviewed 5 weeks ago

After returning from 12 days at Ahau, we can't wait to go back! Accommodations were beautiful. We stayed in a Master Suite on the 2nd floor ocean front which was comfortable and private. Watching the sunrise from our private deck each morning was so relaxing that decompressing from busy work schedules was quicker than usual. The staff was welcoming and...

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Thank Bgontheroad
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! 12 days with us!! It is amazing to have such nice and beautiful comments about Ahau and its Staff. Marco, Wiky, Leo, Dirk, Rafael, Juan Carlos, Johnny, Eli and Jorge are so happy to hear that you mentioned them in your review. Please come back as soon as possible to make your vacations experience a much better one. Thank...

montreal,Qc
Reviewed 5 weeks ago

Amazing hotel, probably one of the best considering the rooms, the service and the location right in the middle of the best Tulum restaurants. We have been fortunate enough to get the best room of the hotel, right on the beach with a breathtaking view on the beach and the ocean. The service on the beach and the room service...

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Helpful?
Thank JC1Montreal
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We would like to thank you for taking the time to write such nice review about Ahau and all the experience during your vacations. It’s also gratifying to hear that the service provided suited your needs and that the room you where in was the best! Please accept our apologies because the room service system as we do not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ahau Restaurant & Beach Grill
Ahau Restaurant & Beach Grill
Cuisines: Mexican, Seafood
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ecological luxury Hotel with a Guest House in Tulum Beach in Mexico ... more   less 

Additional Information about Ahau Tulum

Address: Carretera a Boca Paila Km 7.5, Tulum 77760, Mexico (Formerly Esmeralda-K)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $83 - $629 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ahau Tulum 3*
Number of rooms: 23
Also Known As:
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Hotel Style:
#1 Green Hotel in Tulum
#2 Best Value Hotel in Tulum
#5 Family Hotel in Tulum
#6 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Ahau Tulum staff and other travellers.
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Questions? Get answers from Ahau Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a view”
 of 5 bubbles MaryLothrop, 25 Mar 2017 | Read review
“Master Suite #6 top level is 2 building away from bar and restaurant providing privacy.”
 of 5 bubbles traveldivaTennessee, 21 Mar 2017 | Read review
“I have stayed in a number of rooms over the years. There isn't a bad room on the property. They are all beautiful and on the ocean.”
 of 5 bubbles dreamr2017, 15 Mar 2017 | Read review
“Room was gorgeous and exactly everything we could dream of!”
 of 5 bubbles Cherina7, 8 Mar 2017 | Read review
“The rooms were fantastic, comfortable beds, clean great decorations and very quiet and private.”
 of 5 bubbles richardwR6390CL, 8 Mar 2017 | Read review
5 of 5