We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This place is magical. The ambiance is beautiful and the staff is very friendly. The hot water was off for our room and they immediately went to go fix it (ahhh much better) - the food is not so good, I got pasta one night...More
Thank Mrskeller2017
Response from Arturo S, Gerente at Ahau TulumResponded 3 February 2017
Hola!!
We want to thank you for all the amazing comments about your stay in Ahau, about the staff, ambiance and service. We would like to apologize about the bad experience you had with the food in our restaurant, there is no excuses as we...More
My fiancè and I spent a 4 nights in the beachside cabana. Paradise found. Loved everything about staying here. Centrally located on the beach strip of Tulum, close to shops and restaurants in either direction. Delightful staff, lovely beach, and an awesome vegan breakfast and...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Drew D
Response from Arturo S, Gerente at Ahau TulumResponded 3 February 2017
Hola!!
You found paradise and we found another satisfied guests! We loved to know that you and your Fiance enjoyed your beach side cabana. The nice comments about the staff, beach adn Raw Love restaurant mekes us feel so happy. Definetly yo need to come...More
always my number one choice when i go to TULUM. Everything about it is magical and the rooms are super comfortable and cozy. The staff is great and always there to cater to any needs that you may have. Thank you AHAU.
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank ralfmadi
Response from Arturo S, Gerente at Ahau TulumResponded 3 February 2017
Hola!!
We hope that we will be always your number one choice when coming to TULUM. It is amazing to know that you enjoy the comfortable and cozy rooms and the staff service. Come back soon!
Thank you!
Best Regards,
Arturo Soto
General Manager
I adored my stay at Ahau. I was in Tulum for 1 month and had the chance to stay at few hotels. Between Christmas and Nye there are some amazing festivities at Ahau if you're the type to enjoy this. Afterwards its very calm and...More
Thank Virginie C
Response from Arturo S, Gerente at Ahau TulumResponded 30 January 2017
Hola!!
We would like to thank you for this amazing review about Ahau and its surroundings; It is a pleasure to know that you enjoyed the restaurant, room, beach and service. It is great to hear that also you enjoyed the Raw Love restaurant and...More
We stayed in Room 10 which was right on the beach. Beautiful room with ac. We hardly used it as there are screens in the doors and the wind blows right through. The beds were so comfortable. Bathroom was clean and the shower is like...More
Thank Laura M
Response from Arturo S, Gerente at Ahau TulumResponded 30 January 2017
Hola!!
When we read such nice and great reviews about Ahau and our guests experience during their vacations it make us feel so proud and to feel that we are doing things right. We loved to hear that room 10 suited your needs and that...More
Response from Arturo S | Property representative |
Hola!
Breakfast is not included, however, if you reserve in one of our Junior Suites or Master Suites (Bali Huts not included) we have the option for you to choose one of following drinks (coffee, tea, coconut water and... More
Hola!
Breakfast is not included, however, if you reserve in one of our Junior Suites or Master Suites (Bali Huts not included) we have the option for you to choose one of following drinks (coffee, tea, coconut water and orange or mandarin juice) which will be accompanied with sweet bread. This service will be delivered to your room every morning by request and you can order with a whatsapp number that we provide to you in your check in.
Hoping you will stay with us in a near future,
Best regards,
Arturo Soto
GM
Response from Arturo S | Property representative |
Hello!
We have Yoga everyday at 9:00 am and 3:00 pm. Aboiut the candlelight clas we do not offer it anymore, as soon you arrive you will be able to see our activities board for Ahau and our sister hotel Alaya.
Hopefully we... More
Hello!
We have Yoga everyday at 9:00 am and 3:00 pm. Aboiut the candlelight clas we do not offer it anymore, as soon you arrive you will be able to see our activities board for Ahau and our sister hotel Alaya.
Hopefully we will see you soon,
Thank you!!
Best regards,
Arturo Soto
GM
