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Ahau Tulum

#9 of 95 Hotels in Tulum
Certificate of Excellence
GreenLeadersPlatinum level
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04/06/2017 05/06/2017
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Ahau Tulum
Ahau Tulum
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947 Reviews from our TripAdvisor Community

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Showing 779: English reviews
Reviewed 15 March 2017 via mobile

This is amazing place i love it here! The beach bar and restaurant is so beautiful. Food was excellent. In all this place you have real holiday feeling. There is also little bar with raw healthy food which i highly recommend

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1Thank Veron P
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We would like to thank you for the great comments about Ahau, beach bar, food and restaurant. We are happy to know that you enjoyed your holidays and the raw Love restaurant. We invite you to come back as soon as you can! Thank you! Best Regards, Arturo Soto General Manager

A TripAdvisor Member
Level Contributor
21 reviews
4 hotel reviews
7 helpful votes
Reviewed 14 March 2017 via mobile

We were a group of four US woman on a get-away trip. My room (with 1 roommate) was on the bottom level facing the ocean. We walked out onto the patio, down a few steps and were immediately on the sand with only steps to the water. It was beautiful! The room was well maintained with nice extras like towels...

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1Thank A TripAdvisor Member
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! It is amazing to know that you and your friends had a great time during your vacations here in Ahau, we would like to thank you for recommending us and be sure that all the staff and off course Leo will be very happy to know that you mentioned them in your review. We will be waiting for you...

Brooklyn, New York
Reviewed 12 March 2017

My husband and I honeymooned at Ahau, and it exceeded expectation. Our room was clean and comfortable with a view of the ocean, and the food and service were fantastic. It was exactly what we both wanted for our honeymoon. Highly recommend Ahau!!

Review collected in partnership with this hotel
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Thank Ross M
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We want to thank you for taking the time to write such a nice review about Ahau and your honeymoon. We are so happy to know that we were able to exceed your expectations and that you found your room comfortable and that you enjoyed the food and service. It is so kind from you to recommend us to...

Portland, Oregon
Reviewed 9 March 2017

I almost don't want to do this review because Ahau felt such like a secluded secret and the place was ours alone. Magical and dreamy, the staff was beyond kind and we seriously are planning a much longer stay for next time. xo

Review collected in partnership with this hotel
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Thank Cherina7
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! Shhhhh, we will not tell anybody about your secret place, I am lowering my writing making sure that nobody listen to us!!! We loved to hear that you think this place is magical and dreamy and that the staff was beyond kind. Come back and stay forever!! Thank you! Best Regards, Arturo Soto General Manager

Edmonton
Reviewed 8 March 2017

My wife and I stayed at Ahua Tulum to celebrate our wedding anniversary and I can honestly say it was the best decision we could have made. It is peaceful, romantic, relaxing it exceeded all our expectations. The staff are incredible, food good,beach is super we loved the juice bar. The area is very laid back , hippie like reminded...

Review collected in partnership with this hotel
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2Thank richardwR6390CL
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! Knowing that we exceeded your expectations and that you enjoyed your vacations celebrating your wedding anniversary makes us feel proud of what we do and encourages us to be better for our guests every day. Great comments about the staff, beach and the environment, as you said, it is a laid back ambiance and we loved to hear that...

Miami
Reviewed 8 March 2017

I just returned from spending 5 days at Ahau. It was my first visit to Ahau and it will not be the last, as there was so much that I did not have the opportunity to explore. I traveled alone and I admit I was a bit anxious, and those feelings were dispelled soon after I arrived. Ahau is a...

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Thank lagomez75
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We want to thank you for taking the time to write such a beautiful review about your experience during your vacations here in Ahau. Mariana, Angie, Ali and Wiky as well as all our staff will be so thankful to hear that you mentioned them in your review. It is so pleasant to know that we were able to...

Los Angeles, California
Reviewed 8 March 2017

I brought my girlfriend here for her birthday. The staff at Ahau Tulum was exceptional and the property was superb! They even did a little birthday design in roses on the bed for her. I can't say enough good things about this place. Perfection.

Review collected in partnership with this hotel
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Thank Mistamuse
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We are so happy to know that your girlfriend birthday was celebrated in Ahau and that we surpassed your expectations. Thank you for sharing so nice words about the staff and the hotel and hopefully we will see you soon here to spend more romantic and special ocassions with us!! Thank you! Best Regards, Arturo Soto General Manager

Gulf Islands
Reviewed 24 February 2017

Wow, we loved our stay at Ahau! It's a gorgeous and tasteful palapa style hotel with beautiful oceanfront suites and a relaxed yet luxurious vibe. The location is absolutely perfect, being literally on the best part of the main beach (no need for shoes, ever), which is quite spectacular (swimming, sunrises, walking, kite surfing) and it offers an excellent restaurant...

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Thank Like2Travel150
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We loved your beautiful and nice comments about Ahau and to read that the rooms, location, restaurant, activities and beach suited your expectations. Also, Paulina, Leo and all the staff that you mentioned that were attentive and extremely accommodating will be very happy to know that where mentioned in your review. Yes, fortunately we are fully booked but for...

New York
Reviewed 24 February 2017

The food is amazing - Check out the grilled octopus - A must! The crowd is laid back and incredibly polite. Really attracts a mellow vibe and amazing customer service. Great white sand beach, perfect for romance and families too. Right in the middle of town so close to many shops and restaurants

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Thank shannonshiang
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We would like to thank you for taking the time to write a great review about Ahau and its vibe as well as our customer service, our guests are the only thing that matters and we will do anything to enhance their experiences and surpass expectations. Please come back any time soon! Thank you! Best Regards, Arturo Soto General...

Reviewed 24 February 2017

love this place !! the staff was amazing at helping produce a beautiful dinner our group hosted there... Rooms are great, love having a private deck with hammocks, the food is delicious and healthy, will definitely be back

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Thank Alexis V
Arturo S, Gerente at Ahau Tulum, responded to this review

Hola!! We are so happy to know that you enjoyed the dinner hosted by your group and to know that you liked the rooms and their private decks with hammocks. Thank you for the great comments about the food and the staff and definitely we will be waiting for you to come as soon as you can to enjoy this...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ahau Restaurant & Beach Grill
Ahau Restaurant & Beach Grill
Cuisines: Mexican, Seafood
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ecological luxury Hotel with a Guest House in Tulum Beach in Mexico ... more   less 

Additional Information about Ahau Tulum

Address: Carretera a Boca Paila Km 7.5, Tulum 77760, Mexico (Formerly Esmeralda-K)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $82 - $624 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ahau Tulum 3*
Number of rooms: 23
Also Known As:
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Hotel Style:
#1 Green Hotel in Tulum
#5 Best Value Hotel in Tulum
#5 Family Hotel in Tulum
#7 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Ahau Tulum staff and other travellers.
77 questions
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San Francisco, California, United States

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Questions? Get answers from Ahau Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ahau Tulum seems to book up much quicker than when I started staying here a couple years ago. Definitely book a few months out if you can to get your choice of room because often the more economical options book up quickly! ”
calliel2014, 8 May 2017 | Read review
“sleep and wake up to the sound of the ocean on superior beachfront suites”
mark_advisor2017, 5 May 2017 | Read review
“Room 4 - Ocean view and very quiet”
jogreener, 26 Apr 2017 | Read review
“Pay extra and get an ocean view room. The property and beach are amazing.”
MinnesotaPat, 18 Apr 2017 | Read review
“Get a room with a view”
MaryLothrop, 25 Mar 2017 | Read review
5 of 5