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Posada Luna del Sur

Travellers' Choice award winner
#2 of 95 Hotels in Tulum
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$86*
US$86*
US$86*
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Posada Luna del Sur
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907 Reviews from our TripAdvisor Community

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Showing 830: English reviews
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Chantilly, Virginia
Reviewed 3 days ago NEWvia mobile

We chose this spot due to the excellent reviews and are so glad we did- Tom and his entire staff are wonderful. Everyone had a welcoming, kind vibe- not fake, not forced... genuine, caring people that made you feel like you are home. 😁 We really tested Tom's patience... asking many questions before and during our stay. Tom always responded...

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Helpful?
Thank AlthaMcD
Tom E, Owner at Posada Luna del Sur, responded to this review

Hola AlthaMcD! It was a big pleasure meeting you and you son this week. We thank you so much for this epic run-down of your stay. I am sure future travellers of the TA community will find your review oh so ever helpful. This is the perfefct review, which reads more like an Anthony Boudain book :) We are super...

Seattle, Washington
Reviewed 3 days ago NEW

My wife and I visited Tulum for the first time this April. We decided to stay in the town of Tulum for our first visit and were lucky enough to find Posada Luna del Sur. The online reviews were consistent raving about the hotel, the rooms, the roof top breakfast and last but not least, the owner, Tom. We were...

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Helpful?
Thank CTS425
Tom E, Owner at Posada Luna del Sur, responded to this review

Hola CTS425! Thank you for taking the time to write such a glowing review, it is very much appreciated. Again, making somebody feel at ¨home,¨ is one of our main goals and as you wrote, it look like we achieved it! My staff and I work hard to provide a budget alternative to pricey Tulum, so everybody can enjoy this...

Reviewed 3 days ago NEW

You have your own parking spot. The owner is super helpful, courteous and accommodating. We stayed in bottom floor, quiet for the most part in the last room, has a glass sliding door to a Zen garden. Green with plants, small but cute. You share. The Room bed was very soft and comfortable. There was a Swan made from the...

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Helpful?
Thank Monica P
Tom E, Owner at Posada Luna del Sur, responded to this review

Hola Monica! Thank you for taking the time to write such a lovely review, the team really appreciates it! It was a big pleasure meeting you and your daughter and we are thrilled you had a great mother and daughter trip. We loved the fact that our small posada made you feel at home--- another one of our many goals...

Auckland Region, New Zealand
Reviewed 4 days ago NEWvia mobile

Highly recommend staying at Posada Luna. The accommodation is well located to great restaurants. The rooms are spacious and clean. The breakfast delicious but the real highlight is Tom, the owner. Tom is incredibly generous with his time and recommendations and so, so helpful. Only regret is I couldn't stay longer!

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Helpful?
3Thank Pip W
Tom E, Owner at Posada Luna del Sur, responded to this review

Hola Pip, It was a pleasure meeting you a few days ago. We are always very humbled when somebody from the other side of the world comes visit us. We love New Zealanders, so please spread the word ;) We thank yo for your positive feedback and spreading your experience to the TA community. Please come back and stay with...

San Francisco, California
Reviewed 6 days ago NEW

Ok.. I have a very important story to tell about Gareth (oops.. he goes by Tom here). Before going into it, I will tell you the ending. Many people have praised Gareth for being soooo helpful, accommodating, etc. Of course, all the things about the hotel itself is true, clean spacious rooms, wonderful staff, the beautiful rooftop dining experience of...

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Helpful?
2Thank Docpm9913
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Paul, I want to start off by saying it was a big pleasure meeting you a few weeks ago! My staff and I are really thankful for this epic review. I am humbled by this review and at a loss of words (for once!). It was my plesasure helping and assisting with your requests My staff and I work...

Reviewed 1 week ago

I stayed at the Posada Luna del Sur for 5 nights. It's at a very good location for exploring the town of Tulum. There was a delicious gourmet breakfast prepared cooked to order every morning at their pretty rooftop eatery. I also got a massage from one of the staff who is trained as a masseuse which was very nice....

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Helpful?
Thank Ezraaa90
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Ezra! Thank you very much for taking the time to write this positive feedback. it was a pleasure meting you 2 weeks ago! I also appreciated your other feedback, which we will most definitely work on. I think we will phase out of the pastries, as most people in 2017 are on a health journey. The reason we have...

Washington DC, District of Columbia
Reviewed 3 weeks ago

returning for a second visit was just as easy as the first. what else is there to say that hasn't been detailed in the many glowing reviews....consistency! tom and his warmhearted staff bring all the comforts of home by way of mexican hospitality and charm. the property is super tidy, secure, and quiet. it's walking distance to everything avenida tulum...

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Helpful?
1Thank serrano930
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Serrano930! We want to thank you very much for taking the time to write this glowing review! My staff and I really appreciate it and it really helps get the word out there! :) We thank you for choosing to stay with us again and for your loyalty! You are right, my staff is the heart of this hotel--...

Chicago, Illinois, United States
Reviewed 3 weeks ago

A big reason we decided to book is because Tom (the owner) had so many great reviews for this hotel. He totally lives up to the reviews and he runs a great operation. I recommend splitting your trip with 1/2 of the time on a beach resort and 1/2 of the time in town saying here. We signed up for...

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Helpful?
2Thank Neeti C
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Neeti! We thank you for taking the time out of your day to leave this review! We really appreciate it! I regret not having to meet you (I had broken toes!), but glad everything worked out well via email --- I hope you can return again one day, as we´d love to have you back. :) We very much...

Reviewed 3 weeks ago

As a tour guide myself, I know how helpful it is to have inside information when traveling. My daughters and I recently stayed at Posada Luna del Sur and I would definitely recommend it. The accommodations are simple, but very comfortable with many personal touches. Every staff person we encountered was helpful and courteous. The breakfasts are delicious and very...

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Helpful?
Thank mdmanilla
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Dani! It was a big pleasure meeting you all a few days ago! Thanks for taking the time to leave this review, it is much appreciated! I only wish you guys could have stayed longer, as you really appreciated the magical town of Tulum. I thank you for your kind words directed toward my staff-- the hardest working staff...

Reviewed 3 weeks ago

Staying at Posada Luna del Sur made an amazing trip even greater. The room and location were perfect, the breakfast was the best ever, and Tom was a wonderful host. He gave great tips and really made sure we had everything we needed! We can't wait to go back!

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Helpful?
1Thank Alessandra J
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Alessandra! It was a pleasure meeting you group a few days ago! We love hosting family reunion type stays and we are thankful you chose to stay with us! We thank you for your opinions, as they really help the TripAdvisor community choose a simple, yet comfortable and clean hotel with a reputation for value! Please come back and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
GreenLeadersGold level
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Posada Luna del Sur is a delightful small boutique hotel of 12 private suites, which has earned praise for excellence value, service, comfort and quality from travelers around the world. The suites are graciously proportioned and lovingly appointed. Immaculately maintained suites include; king size or twin beds sleeping accommodations (roll-away beds available for parties of three on request) cozy sitting area, balcony or patio area, mini fridge, unlimited complimentary bottled water, ceiling fans, A/C, security safe, cable TV, free WiFi hot spot, hot water, 24 hour security/bellhop, concierge services, tour desk, and our signature a la carte breakfast inspire care-free times and peaceful dreams! Our hotel is focused on value, service, comfort and quality. We have won multiple TripAdvisor Traveler´s Choice awards throughout the years; our most recent in 2017 for the best ¨value¨ hotel. We believe you can still stay at a quality boutique hotel in Tulum, without breaking your bank. A gem in the Riviera Maya, we invite you to come and discover why! ... more   less 

Additional Information about Posada Luna del Sur

Address: Calle Luna Norte 5, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $121 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Posada Luna del Sur 3*
Number of rooms: 12
Reservation Options:
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Also Known As:
Posada Luna Del Sur Hotel Tulum
Posada Luna Del Sur Tulum
Hotel Style:
#2 Spa Hotel in Tulum
#3 Romantic Hotel in Tulum
#3 Green Hotel in Tulum
#6 Best Value Hotel in Tulum
#15 Family Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Posada Luna del Sur staff and other travellers.
17 questions
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Questions? Get answers from Posada Luna del Sur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms very similar so no worries.”
Docpm9913, 20 May 2017 | Read review
“Room with king size bed was nice. AC and a fridge. Water dispenser too.”
Ezraaa90, 16 May 2017 | Read review
“All rooms looked equally good.”
ronp3660, 1 May 2017 | Read review
“We had room 9, it was fine. King bed and the wifi was strong.”
travelhappi, 1 May 2017 | Read review
“We stayed on the ground floor. The bed is very comfortable. The dining area that affords a nice view is on the third floor.”
jiarens2016, 27 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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