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Posada Luna del Sur

Travellers' Choice award winner
#5 of 90 Hotels in Tulum
GreenLeadersGold level
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1 room 2 adults 0 children
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Posada Luna del Sur
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864 Reviews from our TripAdvisor Community

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Showing 791: English reviews
A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 3 weeks ago via mobile

Posada Luna del Sur was awesome. Clean, nice rooms, detail oriented (offer customized map, earplugs for noisy nights, price lists for what to expect traveling around). Tom, the owner was wonderful. He even went as far as to ask his cook to prepare our (free and wonderful) breakfast one day, an hour and 20 minutes earlier than they normally serve...

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1Thank A TripAdvisor Member
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Jeremy! It was a pleasure meeting you both a few days ago! I want to thank you very much for taking the time out of your day to leave this review! We try and go the extra mile to please our guests, it is no problem arranging an early breakfast if you have a tour, it is our pleasure...

Providence, Rhode Island
Reviewed 4 weeks ago

This was our third stay at this hotel and it's starting to feel like our home away from home. The staff is incredibly friendly. The rooms are very clean. The bed is comfortable. Tom, the owner, is very helpful and will stop by to talk every morning during breakfast to check in and see if we need anything or have...

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1Thank Brtha1972
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Chris and Jenn! It was a pleasure hosting you guys on your third stay here! I want to thank you very much for taking the time out of your day to post the above glowing review! Thank you for the compliments --- I will pass it on to my staff, without them this hotel is nothing! :) Please come...

Reviewed 4 weeks ago via mobile

This is an excellent, family run hotel just off the main drag in Tulum. Tom, the proprietor, and his family provides a clean and comfortable hotel that is an ideal base for exploring the surrounding sights. He provides recommendations ( and a detailed map) for great restaurants and worthwhile tours and activities based upon his own experience. He is an...

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1Thank eric f
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Eric! It was a huge pleasure meeting you and Lynn this week! Per the below response to the last review, you just broke his record-- leaving a review on-site, before you even checked out, wow thanks! :) Thanks for taking the time out of your day in Tulum to write this lovely review. I agree, we are committed to...

Reviewed 4 weeks ago via mobile

My wife and I stayed for a week at Posada Luna del Sur and thought it was absolutely great. The rooms are spacious and clean, the staff are super friendly and the rooftop is a beautiful spot to take a moment to chill. Tom was an incredible host and his legendary map lived up to its reputation - be sure...

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1Thank Curt B
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Curt! Thank you so much for the review! It is very much appreciated and I think you set a record by posting it on the same day you checked out! :) It was a pleasure meeting you guys this week and I am thrilled you enjoyed your stay at Posasda Luna del Sur! I want to thank you for...

Reviewed 4 weeks ago

Posada Luna Del Sur and its staff were a huge part of what made our 4 day get away in Tulum amazing! The short of it: - Clean white linens and towels - Safe, secure, quiet street - Exceptionally friendly wait staff and security - Nice to start the day with a warm breakfast (I recommend the huevos rancheros) -...

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1Thank Matthew C
Tom E, Owner at Posada Luna del Sur, responded to this review

Hola Matthew! It was a pleasure meeting you both last week! I want to thank you very much for leaving such a glowing review! It is very much appreciated! Yep, you are correct; AC is a luxury down here believe it or not. At the beach only 5% of the hotels have AC; and those are the ¨high end¨ hotels...

Brooklyn, New York
Reviewed 4 weeks ago

Just got back from 5 nights at Posada Luna del Sur. Really pleased with the really spacious room with huge bed, separate seating area, kitchenette and terrace. We used the information in the room to go to a great dinner the first night. The breakfast the next morning on the beautiful roof terrace was fabulous too! Tom was so friendly...

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1Thank mariemci
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Marie! It was a big pleasure meeting you both last week! Good to have Brooklyn folks in the house! Thank you very much for leaving this review, it is very much appreciated! Thanks for the compliments for the service and breakfast, I will be sure Chef Lupe and Mary get the message! I agree, the Sian Kaan kayak tour...

New York City, New York
Reviewed 4 weeks ago

My husband and I just got back from five nights at Tom's lovely posada in Tulum, and we are beyond thrilled with our experience. Tom's hotel is clean, spacious, warm, friendly, safe, affordable, and centrally located in Tulum pueblo. Tom is a wonderful host-- he'll great you with a smile, a handshake, and a map filled with tons of local...

Review collected in partnership with this hotel
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1Thank Rena S
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Rena! It was a pleasure meting you and Sam this past week! :) Thank you so much for this glowing review and the compliments, it is much appreciated! I am humbled by your comments and thank you--- my staff are the best staff I can ask for and without them I am nothing! They really work hard in the...

Playa del Carmen, Mexico
Reviewed 4 weeks ago

This little hotel is a gem very quiet near shopping bars and Restaurants, the owner Tom is very helping and thoughtful my husband just had surgery and could not climb the stairs to the Breakfast area and Tom himself brought my husbands breakfast I would highly recommend this little gem to anyone who wants good service and tranquility.the room has...

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1Thank wexler2015
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Gina! It was a pleasure meeting you both last week... Always a pleasure to host locals from 45 mins away, for a quick Tulum getaway! We want to thank you so much for leaving this positive review, we really appreciate it! Please stay in touch and hopefully you guys can re-visit us sometime soon :) All the best! Tom

Prince Albert, Canada
Reviewed 4 weeks ago

This is an excellent hotel in Tulum. Tom provides you with valuable information regarding restaurants and activities. The breakfast is delicious and is served promptly on the rooftop terrace. The hotel room is clean and well equipped. This is the only place we will stay in the town of Tulum! Can't wait to return!

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Helpful?
1Thank Lisa F
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Lisa! It was a big pleasure hosting you guys once again, even though it was for a quick stop-over, this time around! We appreciate you taking the time out of your busy schedule to write us this review! We agree with all your points! Please come back and see us for a forth time soon enough, we will be...

Austin, Texas
Reviewed 17 February 2017

Don't let the "off the main tourist strip" location fool you -- this is a very adorable, well-maintained hotel with a full-time security guard. Skip the resort prices and visit this place for GOURMET free breakfast and really cute details like towel animals. The owner and operator, TOM, simply makes this place. He went above and beyond to ensure we...

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1Thank ranijen
Tom E, Owner at Posada Luna del Sur, responded to this review

Hi Jenn! I want to thank you very much for the kind comments about our service! We try and provide value, service and quality rooms, at a very competitive price, a bargain if you will. We actually just won the 2017 TripAdvisor Traveler´s Choice award for ¨Bargain,¨ our prices and value cannot be matched, in Tulum :) Each day, is...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
GreenLeadersGold level
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Breakfast included
  • Dry Cleaning
Official Description (provided by the hotel)
Posada Luna del Sur is a delightful small boutique hotel of 12 private suites, which has earned praise for excellence value, service, comfort and quality from travelers around the world. The suites are graciously proportioned and lovingly appointed. Immaculately maintained suites include; king size or twin beds sleeping accommodations (roll-away beds available for parties of three on request) cozy sitting area, balcony or patio area, mini fridge, unlimited complimentary bottled water, ceiling fans, A/C, security safe, cable TV, free WiFi hot spot, hot water, 24 hour security/bellhop, concierge services, tour desk, and our signature a la carte breakfast inspire care-free times and peaceful dreams! Our hotel is focused on value, service, comfort and quality. We have won multiple TripAdvisor Traveler´s Choice awards throughout the years; our most recent in 2017 for the best ¨value¨ hotel. We believe you can still stay at a quality boutique hotel in Tulum, without breaking your bank. A gem in the Riviera Maya, we invite you to come and discover why! ... more   less 

Additional Information about Posada Luna del Sur

Address: Calle Luna Norte 5, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $118 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Posada Luna del Sur 3*
Number of rooms: 12
Reservation Options:
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Also Known As:
Posada Luna Del Sur Hotel Tulum
Posada Luna Del Sur Tulum
Hotel Style:
#3 Romantic Hotel in Tulum
#3 Spa Hotel in Tulum
#4 Green Hotel in Tulum
#5 Best Value Hotel in Tulum
#15 Family Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Posada Luna del Sur staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms have access to a superb tropical garden. The 2nd floor has balconies.”
  • Relaxing in the hotel garden
 of 5 bubbles crawfj, 13 Mar 2017 | Read review
“All rooms are spacious, have an amazing amount of storage, great A/C, and are quiet.”
 of 5 bubbles 868lynnf, 11 Mar 2017 | Read review
“I loved staying on the bottom floor. It was quiet and peaceful and had a little garden area.”
 of 5 bubbles eburnor, 6 Mar 2017 | Read review
“Be warned that if you travel over New Year's holiday the noise from the local residents is horrific. Tom provides ear plugs!”
 of 5 bubbles X6153TFlaurat, 4 Mar 2017 | Read review
“We were in room 10 = in the back on the second floor with a garden view. Seemed ideal”
 of 5 bubbles mariemci, 22 Feb 2017 | Read review
5 of 5