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Carretera Tulum Boca Paila Km 7, Tulum 77780 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$450
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Free cancellation until 11/02/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (665)
Room & Suite (265)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Individually wrapped toiletries
Updated 21/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#28 of 209 hotels in Tulum
Location
Cleanliness
Service
Value
Travellers' Choice
Ana y José Hotel & Spa The most emblematic piece of Tulum with breathtaking beaches and premium services, we have been captivating guests from all over the world for 40 years. We are the most emblematic piece of Tulum and the perfect getaway in the Mexican Caribbean. Your dream vacations are here, visit us and experience #TheGoodLife.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Boating
Airport transportation
Conference facilities
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Diving
Hiking
Ski rentals
Snorkelling
Windsurfing
Aerobics offsite
Bicycle tours
Fishing
Water park offsite
Car hire
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Solarium
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Ocean View
Languages Spoken
English, French, Spanish, Portuguese

Location

Full view
58Somewhat walkable
Grade: 58 out of 100
41Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
1010Reviews50Q+A87Room tips
Traveller rating
  • 665
  • 180
  • 55
  • 52
  • 58
Time of year
Traveller type
Language
  • More
Selected filters
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  • English
Popular mentions
Elizabeth K wrote a review 12 Oct
1 contribution
+1
My husband and I chose Ana y Jose after an extensive search for our wedding venue. The staff were incredibly accommodating. Our friends and family had a blast. We made memories that will be with us forever. From last minute accommodations to setting up my vision the staff at Ana y Jose we’re ready and quick to help. We invited our immediate family and close friends. The place was relaxing compared to all the other beach clubs. They provided us with an incredible wedding meal curated to our liking. We had a great party. And again the service was amazing. Thank yous: Fabiola helped me plan the wedding every step of the way. Setting up zoom calls with vendors to go over the details. Making sure everybody was where they needed to be at all times. Chef was awesome and passionate about his food the flavor was great the presentation top notch. Special shout out to Willie who made sure the drinks never got hot. We couldn’t have imagined a better weekend. Thank you Ana y Jose
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Date of stay: October 2021Trip type: Travelled with friends
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Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded 1 week ago
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we will continue working to provide the best service as we have always done. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @anayjosehotel Best regards
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Vagabonder wrote a review Feb 2021
28 contributions2 helpful votes
Hotel's Favourite
I first stayed at Ana y Jose back in Oct’20 mainly because of its location: beach side in the hotel zone and few minutes walk to some of the best restaurants in Tulum. Had an amazing experience and ended up staying with them again in December for 10 nights! The rooms are great and cleaned multiple times/day, the restaurants serves some of the most delicious food and the best part is the staff. The staff is very friendly and make you feel like home. Also the concierge team in particular Paulina was very helpful with giving activity and restaurant recommendations/reservations. Highly recommended!
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Date of stay: December 2020Trip type: Travelled with friends
2 Helpful votes
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Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded 15 Feb 2021
Hello, good afternoon dear guest. Thank you for your comments, it was a pleasure to receive you. We hope to see you soon on your next trip to Tulum, we will be delighted to be with you again. Take care, kind regards.
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Juan García wrote a review 4 Oct
Bern, Switzerland5 contributions2 helpful votes
This hotel is just beautiful. I spent a week there with my wife to end our trip though Mexico and it truly was a very nice experience. The location, the beach, the food (the lobster tacos are incredible!), the people that work there, specially Johana, she is the reception’s supervisor and she did everything to make us feel at home, she even helped us organize a couple of tours to the Mayan ruins and to visit some cenotes, also helped us organizing transport to the airport, etc. Gracias por todo Johana! We stayed at the suite called “Caracola” which is very spacious, has two flat screens, great AC, a huge balcony with a hot tub, a bar, etc.. more than a suite it is an apartment and it’s super clean. We are very thankful for the experience we had there and we will come back for sure! Gracias chicos!!! Muchos saludos desde Berna-Suiza Juan & Raphaela
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded 1 week ago
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we will continue working to provide the best service as we have always done. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @anayjosehotel Best regards
Read more
Shai El wrote a review Sep 2021
12 contributions1 helpful vote
+1
Clean and in a great location...the hotel is located on the beach close to the parties and all the resturants so need for a taxi, Gabriela from front desk has made our stay much better helped us with resturants and parties in the area...the rooms are clean and great, located on the beach so the view is amazing the food is also great so if in Tulum stay here...they also have A\C, Tulum is super hot and has lot humidity so thats not somthing that all the hotels have so pay attantion to that!
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Date of stay: September 2021Trip type: Travelled with friends
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Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded 3 weeks ago
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we will continue working to provide the best service as we have always done. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @anayjosehotel Best regards
Read more
Andrea C wrote a review Aug 2021
1 contribution
Extremely relaxing spot with delicious food and by far fruitiest drinks.. I ordered the Jose & Ana Burger and the size was just right! I’m visiting with my cousins on our girls trip but def family friendly! Special thanks to Lili, Kener, and Julio for the excellent service!
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Date of stay: August 2021Trip type: Travelled with family
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Response from Tulum Resorts Marketing Tulum, Director General at Ana y Jose Hotel & Spa
Responded 30 Aug 2021
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we are glad that you were able to try our dishes and that you have your favorites on the list. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @anayjosehotel Best regards
Read more
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PRICE RANGE
US$384 - US$568 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ana y jose charming hotel tulum, ana y jose charming hotel and spa
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
33
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Frequently Asked Questions about Ana y Jose Hotel & Spa
What are some of the property amenities at Ana y Jose Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Ana y Jose Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Ana y Jose Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Ana y Jose Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Ana y Jose Hotel & Spa?
Conveniently located restaurants include Nicoletta | Modern Italian Kitchen, Fresco's, and Confessions Tulum.
Are there opportunities to exercise at Ana y Jose Hotel & Spa?
Yes, guests have access to a pool during their stay.
Does Ana y Jose Hotel & Spa have an airport shuttle?
Yes, Ana y Jose Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ana y Jose Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ana y Jose Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Does Ana y Jose Hotel & Spa have any great views?
Yes, guests often enjoy the ocean view available here.