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Kore Tulum Retreat and Spa Resort

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Kore Tulum Retreat and Spa Resort
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1,263 Reviews from our TripAdvisor Community

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Showing 958: English reviews
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San Francisco
Reviewed yesterday NEW

The food is gross the drinks are week the staff is creepy and there is no beach acess. You would be so much better off renting an air bnb and eating street tacos. It looked like it would be fun and fancy but it was just creepy.

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Thank Q8557JElaurenr
Chicago
Reviewed 3 days ago NEW

The Kore Tulum Resort was in a beautiful location, very peaceful and relaxing. The facilities were very clean and the staff was extremely friendly and helpful. The Resort was a quick bike ride away from the Mayan Ruins and the public beach. I would highly recommend this Resort.

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Thank Elizabeth Chris... S
Berlin
Reviewed 4 days ago NEW

Our whole stay was a great pleasure due the wonderful weather and very accomadating personal who reacted immediatly to our personal wishes. Highly recommended for all who are seeking a relaxing and friendly vacation atmosphere.

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Thank GiudiceBerlin
Oslo
Reviewed 1 week ago

Overall a great product. Wonderful location in Tulum and the facilities are very good. We were not, however, convinced by the quality of the food and beverage. The offer is plentiful, but therein lies the problem. Our advice is do less, and do what you to to perfection. Use natural juices instead of sugar, skip the Italian menu and concept,...

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Thank Robert B
Ohio
Reviewed 1 week ago

The resort itself is beautiful. The grounds are stunning and it's directly on the ocean (no beach). We went for a honeymoon trip to simply relax and unplug. We were able to do that. However, the food was not great. Breakfast and lunch were fine but dinners were terrible - I'd say almost inedible. The rooms were nice, but after...

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3Thank O5401UEsaraha
Indianapolis, United States
Reviewed 1 week ago

Very clean, excellent food, friendly staff who goes above and beyond every day! There were not a lot of people, and finding your perfect spot in a chaise by the pool, or even an ocean view from the covered beds was easy. Some of the tile floors were very slippery when wet, be careful. We had a Jacuzzi room where...

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1Thank Leigh T
Vienna
Reviewed 1 week ago

Great places central to everything. I love how the people are amazing and I would definitely come back again. The people are amazing and so nice. I loved how accommodating they were. Kore is small and makes you feel like a home away from home.

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Thank Joshua B
New York
Reviewed 2 weeks ago

Repeatedly requested that they resolve the hot water issue and no one ever followed up and no maintenance ever came to my room to fix it. I informed the front desk upon my departure and they said someone would follow up. They never did.

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3Thank Matthew M
Toronto, Canada
Reviewed 2 weeks ago

We thoroughly enjoyed our stay at Kore. Staff was very friendly, rooms were spacious and clean. The location was great - close to the beach (5 min bike ride) as well as bars/restaurants. Food was good - selection for lunch was a bit limited, but we were pleased with the food overall.

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2Thank Elisa P
San Francisco, California
Reviewed 2 weeks ago

I have worked in the travel industry for a decade and have never seen anything like this. We booked three rooms several months in advance for New Years Eve for a big trip with family. My bank sent me a new card in between my original booking date in September and when they take out the deposit in December. Instead...

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5Thank Kristina G
memo p, Gerente at Kore Tulum Retreat and Spa Resort, responded to this review

Mrs. Kristina G: Travel and hotel industry have contracts and cancellation procedures. Having booked a room anywere in the world in the most importat seasson (new years) needs the reservation to be warrantied and in most cases paid in full in advance. Rating our resort with one point is something that you can do easily, but is not real for...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Kore Tulum Retreat and Spa Resort is a temple of health and beauty devoted to the fine art of indulge and relax our guests. Located in the Paradise of Tulum. Only 90 minutes away from Cancun International Airport. Is the perfect place to enjoy an extraordinary Wellness Holistic Experience where you will find the right balance for mind, body and soul. ... more   less 

Additional Information about Kore Tulum Retreat and Spa Resort

Address: Carr.Tulum Boca Paila Km 3.8 Lote 48 | Carretera Federal Playa - Tulum, Tulum 77789, Mexico (Formerly Zenserenity Wellness Resort Tulum)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $331 - $676 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kore Tulum Retreat and Spa Resort 4.5*
Number of rooms: 94
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Hotel Style:
#4 Top resorts Hotel in Tulum
#7 Luxury Hotel in Tulum
#10 Spa Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Kore Tulum Retreat and Spa Resort staff and other travellers.
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Questions? Get answers from Kore Tulum Retreat and Spa Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother with sea view rooms. None of the rooms have great sea views.”
phy9pas, 14 Mar 2017 | Read review
“The most quiet rooms are those overlooking the garden.”
336alexandrad, 6 Mar 2017 | Read review
“I'd ask for the north side of building 5 or 4 as you'll look up the beach and over the jungle like empty property beside this hotel.”
DebandSteve55, 25 Feb 2017 | Read review
“Building #5 was in a great location.”
sbjlz08, 16 Feb 2017 | Read review
“rooms are huge and some options of balcony or Jacuzzi tubes”
24trent, 2 Feb 2017 | Read review
5 of 5