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Dreams Tulum Resort & Spa

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#17 of 89 Hotels in Tulum
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Dreams Tulum Resort & Spa
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3,400 Reviews from our TripAdvisor Community

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Showing 2,380: English reviews
Reviewed yesterday NEW

First and foremost the staff here is beyond compare. Fast, curtious, friendly. Many have worked here for a long time and love their jobs. The facilities are clean and beautiful. We had a plumbing problem with our room and when it could not be rectified immediately while we were housed in the room, they found us another room quickly and...

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Helpful?
Thank Kevin K
Reviewed 2 days ago NEWvia mobile

El patio rocks!!! Eladio is the BEST server for sure! He always had tons of energy and a SMILE on his face. Great drink awesome food beautiful!!! Ten days of sheer bliss!!! We will b back in two years!!!

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Helpful?
Thank Matt S
Reviewed 2 days ago NEW

great getaway place with family . Adela and others loved to serve us on the beech. 5 families - 10 adults 9 kids Everyone loved it. Breakfast could be expanded a little 5 dollars here and there goes a long way. only issue was showers were not that hot. first day thought it was everyone was using but not the...

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Thank Daniel F
A TripAdvisor Member
1 review
Reviewed 2 days ago NEWvia mobile

We had a superb week at Dreams Tulum. We had a swim up room in the adults section, which was spacious, clean, well equipped and surprisingly quiet. I know we had neighbours, but I never heard them. The numerous restaurants were all of high quality, even the the buffet we used for breakfast and lunch, which was varied and of...

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Thank A TripAdvisor Member
Reviewed 2 days ago NEWvia mobile

We had a very nice and relaxing stay at Dreams Tulum. Nice ambience, beautiful facilities and gardens with landscaping amidst the lush Yucatán jungle. Very kind and helpful staff. Room was very good, few minor maintenance issues. We stayed at the adults only section with a mini pool just at the doorstep. Still some noise from neighboring guests ("would be"...

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Thank Peter T
Saint Louis, Missouri
Reviewed 2 days ago NEWvia mobile

Pro's: •Pretty lobby and balcony that overlooks the resort. •Quiet rooms in the adults only section. Very comfortable bed. •Very nice spa area. Before each spa service you get to use the sauna, steam room, jacuzzi, and plunge pool. •The food and drinks were good. The guacamole was amazing! In my opinion the Mexican restaurant was the best. •There weren't...

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Thank ssmoore88
Falmouth, United Kingdom
Reviewed 2 days ago NEW

Visited for 9 nights in January, staff were the best! We made good friends with Adrian, Javi, Gustavo, Alfredo, Alex, Tino, Alisben, Nemesio and of course Ivan the Terrible! All were so helpful and made our stay a pleasure, we hope to see you all again sometime! The resort was fantastic and food wonderful, we enjoyed our stay there immensely....

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Thank g00ney
Des Moines, Iowa
Reviewed 3 days ago NEW

The grounds were nice, rooms nice, however to get a table to eat on New Year's Eve we had to buy a $100 bottle of wine. When I booked the room I had paid $80 per person (4) for a " New Year's Eve gala" however when we showed up I was told it was $139 per couple extra. When...

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1Thank jonoutdoor
Steilacoom,WA
Reviewed 4 days ago NEW

That's the verdict from my 3yr.old grandson. As part of a wedding group, he, along with 74 others, found plenty to enjoy. I can see why Dreams Tulum attracts families. The grounds are a treasure of plants, birds and iguanas. There are two pools in addition to the beach and cabanas in all locations that can be reserved and rented...

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1Thank patio53
Reviewed 4 days ago NEW

This was our second time staying at this resort and this time it was for our wedding. We had a large party of approximately 80 people and everyone of them complimented us on the resort and the service of the staff. We stayed for 8 days and could not have been happier with our stay. Our wedding coordinator Nayeli was...

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1Thank B.j. O

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Completely renovated by Aug 2013, Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury(R) with upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you're right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet-style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beach side, are perfect places to make new friends, or just catch up with each other. Perfect your swing at nearby Riviera Maya Golf Club offering complimentary greens fees.New Swimout suites in the hacienda area featuring also a new Adults only section ... more   less 

Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km. 236.7 No. 1, Tulum 77761, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $429 - $1,127 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Tulum Resort & Spa 4.5*
Number of rooms: 432
Reservation Options:
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Also Known As:
Dreams Tulum Hotel
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Hotel Tulum
Hotel Style:
#2 Top resorts Hotel in Tulum
#5 Luxury Hotel in Tulum
#5 Green Hotel in Tulum
#5 Spa Hotel in Tulum
#13 Family Hotel in Tulum
#15 On the Beach Hotel in Tulum
#18 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Tulum Resort & Spa staff and other travellers.
584 questions
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Manchester, United Kingdom
Glasgow, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Swim out rooms are awesome”
 of 5 bubbles kevinkN8049DM, 15 Jan 2017 | Read review
“ask for a room with day bed”
 of 5 bubbles danielfC3377ZV, 14 Jan 2017 | Read review
“Ground level rooms for strollers, roll-in roll-out”
 of 5 bubbles matthF2760NV, 12 Jan 2017 | Read review
“All rooms seem very nice.”
 of 5 bubbles lorenad907, 11 Jan 2017 | Read review
“Never use this site getaroom”
 of 5 bubbles veronicaj55, 10 Jan 2017 | Read review
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