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Cabanas Tulum

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#14 of 90 Hotels in Tulum
Certificate of Excellence
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1 room 2 adults 0 children
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Cabanas Tulum
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775 Reviews from our TripAdvisor Community

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Showing 649: English reviews
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Nashville, Tennessee
Reviewed yesterday NEW

Cabanas Tulum is the most amazing place to stay. I don't even want to call it a hotel it is more of a place to rest your head at night and your soul for the stay. The people who work at this piece of paradise are kind, friendly and thoughtful. The food at Frescos is healthy and clean and the...

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Helpful?
Thank lumpyviper
Atlanta, Georgia
Reviewed 1 week ago

We stayed at Cabanas Tulum last week for 7 nights. It was wonderful! The entire staff (particularly Elizabeth, Gerardo and the entire wait staff) made us feel at home and were extremely attentive. They made great suggestions on restaurants, outings, etc. The beachfront room is just as it looks online - you are steps from the beach! We never had...

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Helpful?
Thank RAgadawg13
Tulum_TB_CT, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for your lovely review of your very recent stay with us, we are so happy that you loved your beachfront room, the food bth at Ziggy's as at Fresco's, our location and mostly, our wonderful staff! We hope to welcome you again soon! Your Cabanas Tulum Team

Reviewed 1 week ago via mobile

Cabanas Tulum is an incredible place to stay! It truly is a little slice of heaven. We loved our beachfront room with porch and rooftop jacuzzi . The staff was warm, friendly and helpful. Thank you, Elizabeth in reception and Jose Maria for our artistic room service!

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Helpful?
Thank Adrianne U
Tulum_TB_CT, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for taking time to write your review; we are really happy to know that you loved your beachfront rooftop room ( with its private rooftop with jacuzzi), and especially our very sweet and helpful staff members! We look forward to your next visit! Your Cabanas Tulum Team

New Orleans, Louisiana
Reviewed 2 weeks ago

The staff could not have been more helpful and accommodating. If we needed ice for our cooler, drinks in the room, or lunch on the beach, we got them. One morning we needed a 4:30 am taxi in order to make our Chichen Itza tour. Arranged without a problem! The rooms were fantastic. Plenty of room, huge shower with great...

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Helpful?
Thank tinahenderson70
Tulum_TB_CT, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for taking time to wirite a review of your stay with us; a special gracias for mentioning our lovely staff members, who put their hearts in trying to make our guests have the best possible holiday, and the room. Thank you again for chosing us and we hope to see you back...

Carmel, California
Reviewed 2 weeks ago

Simple and clean, in a very good location. We loved Fresco right next to the front desk. We ordered all of our breakfast from Fresco, every single morning and never got tired of it; specially Chia pudding topped with nuts and fresh fruits. Elisabeth in the reception is lovely, helpful and goes out of her way to make sure your...

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Helpful?
Thank elijunsali
Reviewed 2 weeks ago via mobile

We ended up at Cabanas Tulum by accident. Our original hotel had some booking issues and sent us here for the first two nights of our stay in Tulum. What a blessing it turned out to be. I cannot say enough good things about this hotel. The staff were the friendliest of people..sooo helpful with anything and everything. Lots of...

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Helpful?
Thank evacarnage
Tulum_TB_CT, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for your very kind review of your short stay with us! Thank you for your special words on our staff, on the included breakfast at Fresco's or Ziggy's, and the free bikes! We hope that yo will be our guests again in the future! Your Cabanas Tulum Team

Reviewed 3 weeks ago via mobile

There are too many great things to say about our stay at Cabanas Tulum. The location and setting is absolutely breathtaking - waking up and going sleep to the sound of the ocean was one of my favorite parts. The beach is pristine, the food & margaritas were delicious, and the staff were extremely friendly and helpful. We cannot wait...

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Helpful?
Thank Ugo R
Tulum_TB_CT, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for taking the tme to share your positive experience of your stay with us; we are thrilled to read that you loved the location and setting, the soft sand and pristine beach, the food and magaritas, and last but not least, our amazing staff ! We look forward to your next visit!!...

New york
Reviewed 3 weeks ago via mobile

Cabañas Tulum is a lovely place to stay. As other reviewers noted, they shine because of their accommodating, pleasant staff. There really wasn't anything we wanted that we didn't have. The room decor is simple,clean, and relaxing. We stayed in a 2fl room with lovely terrace with hammock and top floor jacuzzi/ bed/sun chairs which was wonderful. If you are...

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1Thank phoebe75
Tulum_TB_CT, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear Guests, Greetings from Tulum Tulum and thank you for your detailed review of your say with us; we are really happy to read that you could fully relax during your vacations, and that you enjoyed the rooftop of your room, our lovely staff service, the yoga classes, the free bikes, and the food both at Ziggy's, as in Fresco's....

Reviewed 4 weeks ago

Cabanas Tulum is hands-down the best hotel experience, I've ever had. First of all, the location is supremely gorgeous, convenient, comfortable, relaxing, fun, serene.....literally ALL of the adjectives. It's pretty perfect. The service is among the best in the world (at least among my travels) Anything you could possibly need or want is provided at a moments notice and from...

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Helpful?
1Thank Taylor G
Tulum_TB_CT, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for your amazing and detailed review!!! We are immensly happy that you loved your vacations in Tulum and that you found our Hotel relaxing, fun, comfortable and serene. We are happy that you enjoyed every night the private jacuzzi on the rooftop of your Sunset room, the included breakfast, the Spa massages,...

Reviewed 4 weeks ago

It would be difficult to find another hotel with a higher level of attentive service than than the team at Cabanas Tulum. I travel quite a bit for business in the U.S., and the staff here zero in on their niche market better than any brand in the U.S. We were just here for a short time, they recognized that...

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1Thank Rich H
Tulum_TB_CT, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for taking time to write your review of your recent stay with us; we are sorry that during your stay you have a flu, but happy to read that you were very well taken care of by our wonderful staff! We hope to have you as our guests again in another occasion,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
  • Restaurant
  • Pool
  • Room Service
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Cabanas Tulum Hotel is located on a large stretch of beautiful beach, surrounded by coconut trees, and the turquoise sea. It's the perfect place to relax and reunite with nature. All of our beach front and Rooftop Jacuzzi rooms have breathtaking sea views from the terrace, while our garden view rooms are only a few steps away from the beach. Connecting rooms available on request. Enjoy free breakfast either at our health food restaurant Fresco's or Ziggy's, on site Spa, free bike use. ... more   less 

Additional Information about Cabanas Tulum

Address: Carretera Tulum-Boca Paila, KM 7 | Zona Hotelera, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $375 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cabanas Tulum 2.5*
Number of rooms: 24
Reservation Options:
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Also Known As:
Cabanas Tulum Hotel Tulum
Cabanas Hotel Tulum
Tulum Cabanas Hotel
Hotel Style:
#9 Family Hotel in Tulum
#12 On the Beach Hotel in Tulum
#14 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Cabanas Tulum staff and other travellers.
26 questions
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Questions? Get answers from Cabanas Tulum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views Beach Front”
 of 5 bubbles RAgadawg13, 13 Mar 2017 | Read review
“ocean view are nice but other rooms are really close to the beach anyway.”
 of 5 bubbles elijunsali, 3 Mar 2017 | Read review
“Sunset Room”
 of 5 bubbles taylorg94, 20 Feb 2017 | Read review
“The second level rooms have their own roof decks and jetted tubs - but all are good.”
 of 5 bubbles 724richh, 19 Feb 2017 | Read review
“Amazing private rooftop patio with tub and a stunning view of the beach”
 of 5 bubbles LongWaySomewhere, 21 Jan 2017 | Read review
5 of 5