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Cabanas Tulum

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#13 of 87 Hotels in Tulum
Certificate of Excellence
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752 Reviews from our TripAdvisor Community

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Showing 629: English reviews
San Francisco, California
Reviewed 2 weeks ago

We spent an amazing week at Cabanas Tulum! There were so many great parts to our exerience there that it is hard to pick a favorite, but it would have to be the staff. From the moment we checked in we were welcomed with friendly smiles and a delicious welcome drink. Cabanas Tulum is a smaller hotel and the personalized...

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Helpful?
1Thank MarisaPC
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guest, Greetings from Tulum and thank you so much for all the kind words! We are so happy you enjoyed your Tulum vacation, and especially our staff service, your rooms, the food at Ziggy's and Fresco's the cozy atmosphere of the Hotel and our housekeeping work! We share reviews with all out staff - I am sure Barbara and...

Reviewed 2 weeks ago

Love this place for a rustic get away. Don't expect 5 star accommodation but if you are looking for a relaxing break in comfortable rooms in a great location with staff whose attitude and service is amazing. The proprietary is so kind and you can ask her for the excursions. Beautifull !!!

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Helpful?
1Thank marco_mariani_1965
Tulum_TB_CT, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear Guest, Thank you for your review and your kind words on our Staff! We are glad you enjoyed your stay with us and captured the essence of what we offer – relaxation on a beautiful beach. Certainly not a 5 star hotel ;) We hope you’ll visit us again in the future, Your Cabanas Tulum Team

Reviewed 3 weeks ago via mobile

The hotel is in a beautiful location. The services and staff have been exemplary. They have made the extra effort in every aspect which ensures a thoroughly enjoyable visit. I could not recommend more.

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Helpful?
1Thank Joshua R
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for your very kind words on your stay at our Hotel, and for your very special mention of our staff service; we hope to welcome you again in the future. Your Cabanas Tulum Team

Minneapolis
Reviewed 3 weeks ago via mobile

Speechless. Perfection. The staff is a 10++++. Huge kudos to Eli, Elo, Marianne and Solange for creating the ultimate hospitality. The location on the beach couldn't be better. Gorgeous sand that doesn't get hot, palm trees create natural shade, no shortage of beach chairs, turquoise seas and waves to play in. The food at Fresco's was natural, organic deliciousness. Don't...

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Helpful?
1Thank KingCharles
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guest, thank you for your recent stay and for your lovely review! We are happy to read that the location of our hotel were what you were looking for, and that you loved your beachfront room! Thank you alos for yorspecial mention of the food at Frescos', on the free bikes, and mostly, on our staff service. We hope...

Reviewed 3 weeks ago via mobile

We booked a sunset room with jacuzzi and rooftop for our last two nights honeymooning in Tulum. Pro: perfect Beach, paradise Friendly female staff at the reception Quiet part of the beach Local style room and bathroom Breakfast included Got some flowers on our bed and a bottle of champagne in our room (thanks to the very kind receptionist :-))...

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Helpful?
1Thank Eva S
Tulum_TB_CT, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear Guest, Greetings from Tulum, thank you for your review and comments. We apologize for the inconveniences with the Jacuzzi. They are new and we have had them all checked after your stay. We have taken account of your comment on showers and are definitely putting a couple in on the beach area. What we would like to apologize for...

New York
Reviewed 3 weeks ago

We really enjoyed our time here! The beach front rooms were worth the extra money. It was nice to sit back on our terrace and watch/listen to the waves. It was super relaxing. We loved our shower. It was massive and had great pressure. The staff was nice. The one annoying thing I encountered was there was no phone in...

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Helpful?
1Thank S G
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for your very nice review of your stay with us, we are happy to read that you loved the beachfront location of your room, your shower, and our staff service. Thank yo for your suggestion for the food/drink menu in the room; none of our rooms have a phone, as on the...

Bangkok, Thailand
Reviewed 5 weeks ago

We really appreciated the personal, boutique, fun feel of the hotel (slogans written in the cafe area, recommended things to do, two small pools with fairy lights) and the beachside location (and view) were great however we felt the room was quite basic for the price. Don't get me wrong the rooms are fine, brushed concrete floors, decent beds but...

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Helpful?
1Thank BangkokBunny
Tulum_TB_CT, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear Guest, Greetings from Tulum, thank you for taking the time to write a review of your stay. We are happy you enjoyed your stay – just wanted to mention that if you do decide to visit us again, we have special deals for returning guests, just make sure you mention it when contacting us. Gracias, we hope to have...

USA
Reviewed 31 October 2016

We have stayed at some of the top rated hotels in Rivera Maya and in Mexico. Cabanas Tulum did not disappoint - actually exceeded expectations. The Service was amazing. Food at the small restaurant there is fresh and good. Ziggy's next door is good overall as well and convenient. The rooms were nice, beds were good, shower was very nice...

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Helpful?
1Thank EATandTRAVELisFUN
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests, Greetings from Tulum and thank you so much for your lovely review!! We are truly happy to know that we exceeded your expectations and that you enjoyed our staff service, your room with the private rooftop with jacuzzi , the stretch of beach and the food at both Fresco's and Ziggy's. We are glad that you had a...

Haiku, Hawaii, United States
Reviewed 31 October 2016 via mobile

We just stayed at Cabanas Tulum for 5 nights and it was incredible! This review is way longer than I ever write but this place deserves to be thoroughly acknowledged for their exceptional service! The location is right on the beach, in the beautiful resort area of Tulum. The hotel itself is nicely designed and very new. We stayed in...

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Helpful?
Thank Kerry F
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests Greetings from Tulum and thank you for your lovely and detailed review on your recent stay with us. Our staff, especially mario, Ely and Mariana will be very happy when reading that they were part of the success of your vacation in Tulum! Thank you for your detailed description of your beachfront room with private rooftop and jacuzzi,...

Reviewed 19 October 2016

SImple but everything you need. My daughter and I stayed here for a week on our first trip to this area. The staff was always available and helpful. They greeted us at check-in and gave us a rundown on the amenities and local attractions. They provided beach towels, organic mosquito spray and a mojito! We had already booked day excursions...

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Helpful?
Thank Kimm0817
Tulum_TB_CT, Public Relations Manager at Cabanas Tulum, responded to this review

Dear Guests greetings from Tulum and thank you so much for your lovely review, it warms our hearts to read that you and your daughter enjoyed your stay with us and were able to visit many beautiful places of the area. We are glad that yo appreciated the central location of the property, your beachfront rooftop room with its private...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Free Breakfast
  • Laundry Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Cabanas Tulum Hotel is located on a large stretch of beautiful beach, surrounded by coconut trees, and the turquoise sea. It's the perfect place to relax and reunite with nature. All of our beach front and Rooftop Jacuzzi rooms have breathtaking sea views from the terrace, while our garden view rooms are only a few steps away from the beach. Connecting rooms available on request. Enjoy free breakfast either at our health food restaurant Fresco's or Ziggy's, on site Spa, free bike use. ... more   less 

Additional Information about Cabanas Tulum

Address: Carretera Tulum-Boca Paila, KM 7 | Zona Hotelera, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $392 - $656 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cabanas Tulum 2.5*
Number of rooms: 24
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com and Travelocity so you can book your Cabanas Tulum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cabanas Tulum Hotel Tulum
Cabanas Hotel Tulum
Tulum Cabanas Hotel
Hotel Style:
#9 Family Hotel in Tulum
#12 On the Beach Hotel in Tulum
#14 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Cabanas Tulum staff and other travellers.
22 questions
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Questions? Get answers from Cabanas Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved having direct access to the beach”
 of 5 bubbles MarisaPC, 21 Nov 2016 | Read review
“beachfront rooms are worth the extra cost”
 of 5 bubbles SG83, 14 Nov 2016 | Read review
“Rooftop terrace is nice but the non rooftop rooms actually have a better beachview due the trees you see on rooftop that are taller”
 of 5 bubbles EATandTRAVELisFUN, 31 Oct 2016 | Read review
“We liked the beach front, second floor room.”
 of 5 bubbles Kimm0817, 18 Oct 2016 | Read review
“Cant go wrong with garden or beach front room!”
 of 5 bubbles LeavinNJbehind, 21 Sep 2016 | Read review
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