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Hotel Cabanas Tulum

838 reviews
#7 of 102 Hotels in Tulum
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Traveller (853)
Room & Suite (289)
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Overview
  • Excellent71%
  • Very good24%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“ziggy beach”(43 reviews)
“every morning”(70 reviews)
“tuna nachos”(21 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
2.5 Star Hotel
All hotel details
Offers from Hotel Cabanas Tulum
Special Deal: Free breakfast with your stay
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Reviews (838)Write a Review
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All reviewsziggy beachevery morningtuna nachosbeachfront roomziggy's barpalm treesbeautiful beachtequila tastingair conditioningour honeymoonsoft white sandcomplimentary breakfastbottle of champagnerooftop terracebeach bedslow keysister hotel
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371 - 375 of 701 reviews
Reviewed 11 February 2013

We just returned from a week's stay at the Cabanas, and loved (almost) every minute of it. We stayed in one of the deluxe (newer) rooms and the simplicity/size/decor was very appealing. Staff could not have been nicer, from reception to the gardeners, all very...More

3  Thank WlrdWeary
Response from ctulum, Public Relations Manager at Hotel Cabanas TulumResponded 12 February 2013

Dear Guest, Thank you for your feedback, we are very sorry you felt disturbed by the photo shooting held on our beach. As our management already explained you, this is not a normal situation since we have many request to "rent out" our beach area...More

Reviewed 8 February 2013

Checked out this morning and were moved to share our experience after visiting other properties on the beachfront to hopefully save someone else from disappointment in this lovely area. To spend $300+ per night on a room here with no amenities (no wifi though advertised,...More

5  Thank orionblu
Response from ctulum, Public Relations Manager at Hotel Cabanas TulumResponded 9 February 2013

Dear Guest, Thank you for sharing your experience and giving us some feedback about the Deluxe section of our soon opening sister Hotel The Beach. I am sorry you found our Hotel overpriced and hence left us with this impression on your mind. As you...More

Reviewed 6 February 2013

Fabulous location. Great beach. Didn't get 2nd floor requested room booked through Expedia. Ground floor room was simple and functional with a view that made you forget that you were missing "frills". Staff was helpful and pleasant. If you like your cocktails, you may wish...More

Thank JRA1949
Response from ctulum, Public Relations Manager at Hotel Cabanas TulumResponded 9 February 2013

Dear Guest, Thank you for staying and sharing your feedback with us . We are happy to know you had such a good time at our Hotel (The Deluxe sections which soon will be part of our sister Hotel The Beach). Since we are in...More

Reviewed 6 February 2013

Cabanas Tulum is absolute paradise. The staff are wonderful. The rooms (we stayed in the new section called The Beach) were kept very clean and were very modern. We loved every minute of our stay at Cabanas Tulum. Thank you for an incredible stay. Can't...More

1  Thank LolaMarieTheresa
Response from ctulum, Public Relations Manager at Hotel Cabanas TulumResponded 9 February 2013

Dear Guest, Thank you for staying with us! On behalf of the whole Cabañas Tulum staff "thank you" for your kind words! We are also looking forward to welcoming you back soon. Look after yourselves. Muchas Gracias Patrizia Pezzolla Sales & Marketing

Reviewed 5 February 2013

The two of us stayed in a beachfront 2 queen bed room (room 20) from 1/28-2/4. Cabanas Tulum was everything I had expected and more! True, the older section of the hotel is not nearly as nice as the newer section, but it is good...More

1  Thank itztrish7
Response from ctulum, Public Relations Manager at Hotel Cabanas TulumResponded 9 February 2013

Dear Guest, What a wonderful words about our Hotel & staff members! We appreciate the time you took to write such a descriptive thoroughly review. It really is great to know that we met your expectations and turned your stay at Cabañas Tulum in something...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Beachfront
Restaurant
Pool
Room Service
Breakfast included
Hotel Amenities
Free Parking
Multilingual Staff
Room Service
Airport Transportation
Breakfast included
Laundry Service
Concierge
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Outdoor pool
Details
Price range
US$274 - US$486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Tulum
#14 Romantic Hotel in Tulum
Room types
Non-Smoking Rooms
Details
Price range
US$274 - US$486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Tulum
#14 Romantic Hotel in Tulum
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (853)
Room & Suite (289)
Pool & Beach (176)
Dining (104)
Amenities (19)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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soniah71
22 January 2018|
Answer
Response from BevAskew | Reviewed this property |
The beach will be great for running, they also do early morning yoga sessions, which were great! There's also free bikes so you can explore nearby.
1
Vote
soniah71
15 January 2018|
AnswerShow all 3 answers
Response from Helen B | Reviewed this property |
Its a stunning beach- that whole strip is a lot quierter than somewhere like Cancun. The portion at the Cabanas Tulum has a nice balance of options for shade under palm trees or sun. Beds are comfortable and when we were... More
1
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Bana B
15 October 2017|
AnswerShow all 6 answers
Response from MichelleMurphy123 | Reviewed this property |
When we went in May it was not an issue at all at the resort. We did get bit when we went into town but nothing crazy. Just bring bug spray!
1
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Room Tips
"We kept debating spending the extra money for the ocean front, but ended up going with the cheapest room. It..."
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"All rooms face the ocean, except a few."
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"ask for an oceon front room...more expensive but worth every penny"
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"the ocean front/beach front cabanas are amazing"
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