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Cabanas Tulum

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#14 of 92 Hotels in Tulum
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1 room 2 adults 0 children
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Cabanas Tulum
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784 Reviews from our TripAdvisor Community

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Showing 655: English reviews
New York City, New York
Reviewed 5 May 2012

We've stayed at a lot of different hotels and different levels of hotel around Mexico, the Caribbean, and various other places and really thought Cabanas Tulum was a great spot and a great value. We picked it because it was a small hotel on a nice beach with a bit of luxury and good reviews on TA. It had just...

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Helpful?
3Thank Carolyn A
CristinaMtzC, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear Mrs. Carolyn, Thank you very much for taking the time to post a review. We will address all your comments to our staff and take action immediately. Actually we had a meeting with the chef and the restaurant manager, we modify the menu, more Mexican, fresh, and guests will see improvement in every aspect from the food to the...

portland, oregon
Reviewed 2 May 2012

We stayed in a deachfront deluxe room and exceeded all our expectations and we were lucky enough not only to have a 2nd floor unit which includes a rooftop deck, but we also had the end unit-providing the most privacy (room 12). There were complaints from previous guests of being on the 1st floor and being too close to the...

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4Thank bula110
CristinaMtzC, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear Bula, Great to see that you had a great experience at Cabañas Tulum! We always try to keep our hotel with a minimalism touch, clean, simple and yet with the luxury that our guests deserve. Excellent that you loved the Coco Licuado, we are famous also for our delicious Coco Loco, you may want to try it on your...

Utah
Reviewed 2 May 2012

In reading this review it is important to bear in mind that it is written from the perspective of the value and expectations one has when paying more than $300 per night for a Superior category room. While our room was relatively new, bright, spacious and right on the beach, the attention to detail for a room of this category...

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3Thank TravelHoundUtah
CristinaMtzC, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear TripAdvisor Member, Thank you very much for your review, we appreciate your feeback and we will address your concerns to our staff to give all our guests a better service. Since our hotel is part eco-friendly we always try to take care of all our resources, such as: water, electricity, etc. The Deluxe Superior rooms have a rooftop tub,...

Reviewed 30 April 2012

Great staff - pleasant and attentive, thank you Cecelio for a memorable tequila tasting, Carlos, Abraham, Lorenzo and Mike - thank you! The front desk staff were also wonderful! Thank you Miyumi, Rosa and Rafael. We stayed in the older cabanas, partial sea view, and it was wonderful - hot water, electricity and air conditioning - hardly needed because the...

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Helpful?
Thank Pink_Sweater
CristinaMtzC, Guest Relations Manager at Cabanas Tulum, responded to this review

Hi! Excellent that you are already planning to visit us again, we are waiting for you since now! Thank you very much for taking the time to write, we already address your review to all our staff, specially to Carlos, Abraham, Lorenzo, Mike, Mayumi, Rosa and Rafael. Great that you enjoyed the specials at our restaurant, we are always working...

washington state
Reviewed 25 April 2012

My husband and I recently stayed at Cabanas Tulum in March 2012. We stayed in cabana07 and our room was great. Actually the whole hotel was great. The room was clean and comfortable and very quite even though construction was going on right behind us. I agree with other reviews about this being the best stretch of beach in Tulum....

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Helpful?
1Thank nocshift
CristinaMtzC, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear TripAdvisor Member, It has been a pleasure having you as our guests! Thank you very much for your feedback about our restaurant, I will personaly take care of this and address it with our staff to give you and all our guest a better and faster service. We will let Alex, Mike and Cecilio know about the great comments...

Thousand Oaks
Reviewed 25 April 2012

We spent a week there and everything was great. the room was awesome, the restaurant was great, the beach was fantastic and the service was friendly and attentive. Carlos Escalante took care of us and set us up with a great tour of the caves, a great lagoon and we swam with sea turtles!!! I wouldn't stay anywhere else!

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3Thank John P
CristinaMtzC, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear TripAdvisor Member, Thanks for taking the time to post a review, we appreciate it a lot. We are very happy to see that you had a great time at Cabañas Tulum and that you liked the food at our restaurant El Bistro at Ziggy beach, we are continuously working to give you the best of the service and exceed...

New York City
Reviewed 24 April 2012

This hotel was great. Wonderful position on Tulum's beach. The room was very comfortable. The included breakfast was delicious. This hotel is very quiet. I stayed in the most basic room and it was very comfortable. Hot hot showers were available and there was air con at night (though I didn't need it). The restaurant was excellent for breakfast, lunch...

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3Thank landcuo
CristinaMtzC, Guest Relations Manager at Cabanas Tulum, responded to this review

Hello TripAdvisor Member, Great to hear that you had a great time at Cabañas Tulum and Ziggy Beach, also that you enjoyed the great food that we have at our restaurant El Bistro at Ziggy Beach. We are an eco-friendly hotel we respect nature, thats why we take care of water, electricity and the whole environment. We keep our Cabañas,...

Piedmont, CA
Reviewed 23 April 2012

This was our second time staying at Cabanas Tulum. You can't beat the location on the beach. We stayed in Room #4 this time, in the "new" section of the hotel. They gave us a free upgrade from the room type that we had reserved, so that was a nice surprise. The staff at Cabanas are all very friendly and...

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1Thank BTMPiedmont_CA
CristinaMtzC, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear TripAdvisor Member, We are very happy to see that you had a lovely time at Cabañas Tulum, we really appreaciate your business and we will continue to make efforts to give you a better service in the future. Hope to have you as our guest in the future, since you are a repeated guest, please mention that in your...

Burlington, Vermont
Reviewed 19 April 2012

We really wanted to stay at Cabanas Tulum, but their availability didn't end up working with the mileage flights we found...I'm posting anyway because I went back and forth with their reservations person (Anna) SO many times while trying to figure it out that I'm sure I drove her nuts! Throughout it all, she was prompt, helpful, and kind--even to...

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Thank ebs72
CristinaMtzC, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear TripAdvisor Member, Thank you for your feedback! Here in Cabañas Tulum we are always working to exceed expectations at all levels, we always work to give the best customer service in all areas. We really hope to have you as our guest in the future so you can enjoy our beautiful Cabañas, Restaurant and our Ziggy Beach club! Regards!...

Argyle, Texas
Reviewed 16 April 2012

We stayed in the partial view cabanas (#17) of the property for 3 days - April 8-12, 2012. First and foremost, even though it is listed as a partial view, the view from our room was spectacular (see picture). Our doors opened up to palm trees, beach and sea. Rooms are simple - no TV or radio, but they do...

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1Thank skflowers
CristinaMtzC, Guest Relations Manager at Cabanas Tulum, responded to this review

Dear TripAdvisot Member, Thank you very much for your review! Actually the room #17 is a Beachfront room not a partial sea view room, thats why you had a great ocean view! Partial sea view rooms are behind the Beachfront rooms, also with a balcony, with hammock, table and chairs and with a partial view to the ocean, nice and...

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Amenities

Highlights
  • Free Parking
  • Beachfront
  • Restaurant
  • Pool
  • Room Service
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Cabanas Tulum Hotel is located on a large stretch of beautiful beach, surrounded by coconut trees, and the turquoise sea. It's the perfect place to relax and reunite with nature. All of our beach front and Rooftop Jacuzzi rooms have breathtaking sea views from the terrace, while our garden view rooms are only a few steps away from the beach. Connecting rooms available on request. Enjoy free breakfast either at our health food restaurant Fresco's or Ziggy's, on site Spa, free bike use. ... more   less 

Additional Information about Cabanas Tulum

Address: Carretera Tulum-Boca Paila, KM 7 | Zona Hotelera, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $359 - $575 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cabanas Tulum 2.5*
Number of rooms: 24
Reservation Options:
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Also Known As:
Cabanas Tulum Hotel Tulum
Cabanas Hotel Tulum
Tulum Cabanas Hotel
Hotel Style:
#9 Family Hotel in Tulum
#12 On the Beach Hotel in Tulum
#14 Romantic Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Cabanas Tulum staff and other travellers.
27 questions
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Questions? Get answers from Cabanas Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 1st floor beachfront rooms are beautiful. You have your own deck that walks right out onto the perfect Tulum sand.”
chexpmix, 12 Apr 2017 | Read review
“Great beach and beach views, great service, wonderful experience.”
W5768YKalexisb, 28 Mar 2017 | Read review
“Best views Beach Front”
RAgadawg13, 13 Mar 2017 | Read review
“ocean view are nice but other rooms are really close to the beach anyway.”
elijunsali, 3 Mar 2017 | Read review
“Sunset Room”
taylorg94, 20 Feb 2017 | Read review
5 of 5