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Papaya Playa

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160 Reviews from our TripAdvisor Community

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Showing 87: English reviews
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Lake Worth, Florida
Reviewed 2 days ago NEWvia mobile

We had an amazing experience. I loved everything about PPP. I can see myself going back there for many years to come. The service was very good and I enjoyed the food. We stayed on one of the beachfront cabanas with a private pool... pure tropical luxury.

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Helpful?
Thank Nay1373
AnaLaura_PPP, Project Manager at Papaya Playa, responded to this review

Dear Nay, Thank you very much for your kind comments, We're delighted to know you enjoyed our atmosphere and your time at Papaya Playa Project. We're looking forward to welcome you in the near future! Best regards,

Mexico City, Mexico
Reviewed 2 days ago NEW

Great place. Not your typical all-inclusive beach destination. Small cabins, amazing beach view from the restaurant. Great food. Staff is extremely helpful and very attentive. Special thanks to guest relations manager Fermin, he made us feel at home and taken care of. Definitely coming back

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Helpful?
Thank olgashinkaruk
AnaLaura_PPP, Project Manager at Papaya Playa, responded to this review

Dear Olga, Thank you very much for your comments, we're glad to know you enjoyed our restaurante's view and food as well as our accommodations. We will send Fermin your comments and we hope to welcome you back to Papaya Playa Project in the near future! Have an excellent day,

Reviewed 3 days ago NEWvia mobile

My wife and I visited President's Day weekend and really enjoyed ourselves. We read some of the previous posts. I can tell you being a Platinum Starwood member that this is not your typical hotel but the room was very clean and made up everyday. The staff takes pride in the property and we had a wonderful casita (H) right...

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Helpful?
Thank Ajsaraf
AnaLaura_PPP, Project Manager at Papaya Playa, responded to this review

Dear Ajsaraf, Thank you very much for your comments, We'll make sure to send our staff your kind comments and that as a Platinum SPG member, you enjoyed Papaya Playa Project. We hope to welcome you back soon so you can enjoy our small piece of paradise. Have an excellent day,

Milan, Italy
Reviewed 3 days ago NEW

I've been at PPP for my Xmas Holidays and New Year's Eve party together with 2 girlfriends. We totally fell in love with the chilled atmosphere yet luxurious feeling of our stay. The accommodations and the mail hall are immersed into the jungle right in front of the ocean, giving to the whole experience a magic aura. Loved the dj...

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Helpful?
Thank Vickessfull
AnaLaura_PPP, Project Manager at Papaya Playa, responded to this review

Dear Vick, Thank you very much for your kind comments. At Papaya Playa Project we are delighted to know you enjoyed your time at our resort. We will make sure to send Fermin your comments and we hope to welcome you back in the near future! Have a great day!

Portland, Oregon
Reviewed 5 days ago NEWvia mobile

Me and a group of girls went for a bachelorette party, we had such an amazing time. The staff was wonderful and became friends with us that we felt as if we were hanging at someone's home. Great food, there was live music on Saturday so we stayed at the resort and had a great evening reducing our cab costs...

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Helpful?
Thank sara_zoe522
AnaLaura_PPP, Project Manager at Papaya Playa, responded to this review

Dear Sara, Thank you very much for your kind comments. Indeed Papaya Playa Project is perfect for a romantic getaway, a trip by yourself or with friends and family. We're glad you enjoyed the party, the music and the atmosphere and we hope to welcome you back in the near future. Thank you and have an excellent day!

Reviewed 5 days ago NEW

I stayed at Papaya Playa when my best friend got married there in October of 2015 during a terrible storm. The staff did everything they could to make us feel comfortable and were there for our every wish. Getting us umbrellas, closing off the eating areas so we stayed dry, and making sure the bride was happy. We stayed in...

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Helpful?
1Thank Kelly H
AnaLaura_PPP, Project Manager at Papaya Playa, responded to this review

Dear Kelly, Thank you very much for your kind comments, we're glad you're now part of the friends and family of Papaya Playa Project. We will make sure of send your comments to Fermin and we hope to welcome you back again in the near future! Thank you and have a wonderful day,

A TripAdvisor Member
1 review
Reviewed 5 days ago NEWvia mobile

Been there twice in less than a year... Tells by itself... Really nice accommodation where time is forgoten. I strongly recommend the sea view/side (worth the extra bucks) The staff is great, we had a little issue on arrival and they really professionally handled it to our entire satifaction. I can only recommend The only bad point... Is to leave...

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Helpful?
Thank A TripAdvisor Member
AnaLaura_PPP, Project Manager at Papaya Playa, responded to this review

Dear Adrien, Thank you very much for your kind comments. We also love the "Niña Fresa"! We're delighted to know that you had a good experience with food, rooms and the party, we would love to have you back as a guest very soon. Thank you and have a great day!

Holte, Denmark
Reviewed 6 days ago NEWvia mobile

Looking for a place where the booking is as expected? Where the yoga class starts exactly on time? Or where the red carpet will be rolled out on your way to dinner? Well then dont go to Papaya Playa Project. Here instead you will have e secluded location outside each room, plenty of staff, all the healthy options you need,...

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Helpful?
Thank Globecrossers
AnaLaura_PPP, Project Manager at Papaya Playa, responded to this review

Dear Globecrossers, Thank you very much for your kind comments. Yes, things don't always come out as we expect but at Papaya Playa Project we try to make it best for our guests. We hope to welcome you and your family back in the near future. Thank you and have a great day!

pacific NW USA
Reviewed 6 days ago NEW

Overall the property is beautiful with nice views from the beachfront. If you are expecting a 250$/ night room you will be sadly disappointed. The first room we were put in was not at all acceptable with a double bed and a poorly working A/C. The property is large and extends quite a distance on the beach. The beach has...

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Helpful?
1Thank 2beachbums79
AnaLaura_PPP, Project Manager at Papaya Playa, responded to this review

Dear 2beachbums79, Thank you very much for your comments, they help us grow and orientate where should our efforts go in order to improve. Unfortunately, there's nothing we can do about the seaweed, except treat it according to the local sustainability recommendations. We're working in designing new features in our rooms in order to have more storage space. We have...

Marseille, France
Reviewed 1 week ago

Location is great and the promise of a highly sustainable approach is there. The beach, the bar and the restaurant are very nice and having a drink before dinner listening the chilling music played is something worth it. However, the price doesn't match what you got for it, too expensive !! And we were extremely disappointed by the quality of...

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Helpful?
1Thank Frédéric B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Introducing, PAPAYA PLAYA, A DESIGN HOTELS™ PROJECT hitting Tulum, Mexico from December 6, 2011 to late 2012. Having sought far and wide for a place to create an authentic, nurturing experience, the 900 meter stretch of oceanfront paradise cocooned on the Caribbean coast of the Mayan Riviera was the perfect spot. Together with Emilio Heredia, owner of the existing Papaya Playa beach bungalow resort, Design Hotels™ is initiating the ultimate pop-up camp. Claus Sendlinger explains: “Our idea was to create a transitory, yet deeply culturally-rooted experience and we couldn’t have dreamed up a better place to make this happen. Capitalizing on the natural environment and multicultural character of Tulum, we quickly put together an international team of real visionaries, each enriching the experience with their own food, music, design or wellness concept. The enthusiasm and creative energy of everyone involved enabled us to renovate the camp and put together a holistic program within a very short period of time.” So come December, the authentic-pleasure seekers have a new raw-luxe camp they can sink and rub their feet into. Eighty-five cabañas have been renovated by the Design Hotels™ creative team. Integrating local materials and building techniques, they encourage its residents to soak in the warmth of the elements, both physically and mentally. The separation between man and nature diminishes in these rustic spaces while the perception of small indulgences – like high thread count sheets, flowing mosquito nets and thick towels – is heightened. The ultimate luxury in most of the cabañas, is the private porch, where hammocks gently swing guests into sync with Tulum’s laid-back rhythm. ... more   less 

Additional Information about Papaya Playa

Address: Km 4-5 Carr Tulum-Boca Paila, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $241 - $756 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Papaya Playa 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Papaya Playa Tulum
Papaya Playa Hotel Tulum
Hotel Style:
#13 Spa Hotel in Tulum
#25 On the Beach Hotel in Tulum
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Questions & Answers

Here's what travellers have asked, with answers from Papaya Playa staff and other travellers.
32 questions
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Questions? Get answers from Papaya Playa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the ocean view cabanas if available!”
 of 5 bubbles Vickessfull, 19 Feb 2017 | Read review
“If you are staying on a night where there is a party at the bar/restaurant, I would request a room that's a bit further away from the bar.”
 of 5 bubbles N9144UWkellyh, 17 Feb 2017 | Read review
“Beachfront is the way to go!”
 of 5 bubbles rox077, 9 Feb 2017 | Read review
“Ocean Front Casita is Nice”
 of 5 bubbles leep29, 8 Feb 2017 | Read review
“ask for rooms on the beach (as opposed to the interior wooded area)”
 of 5 bubbles 47LisaR47, 30 Jan 2017 | Read review
5 of 5