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Km 4.5 Carretera Tulum Boca Paila, Tulum 77780 Mexico
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Hotel direct offer!49% off room rate
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US$451
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US$475
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Vio.com
US$314
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PricelineUS$450
TravelocityUS$475
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Traveller (2718)
Pool & Beach (261)
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About

#9 of 237 hotels in Tulum
Location
Cleanliness
Service
Value
Introducing, PAPAYA PLAYA PROJECT , A MEMBER OF DESIGN HOTELS™ PROJECT a true sustainable project in Tulum. Having sought far and wide for a place to create an authentic, nurturing experience, the 900 meter stretch of oceanfront paradise cocooned on the Caribbean coast of the Mayan Riviera was the perfect spot. Together with the owners of of the existing Papaya Playa beach resort, Design Hotels™ is initiating the ultimate pop-up camp. Claus Sendlinger explains: “Our idea was to create a transitory, yet deeply culturally-rooted experience and we couldn’t have dreamed up a better place to make this happen. Capitalizing on the natural environment and multicultural character of Tulum, we quickly put together an international team of real visionaries, each enriching the experience with their own food, music, design or wellness concept. The enthusiasm and creative energy of everyone involved enabled us to renovate the camp and put together a holistic program within a very short period of time.” So come December, the authentic-pleasure seekers have a new raw-luxe camp they can sink and rub their feet into. Eighty-seven rooms have been renovated by the Design Hotels™ creative team. Integrating local materials and building techniques, they encourage its residents to soak in the warmth of the elements, both physically and mentally. The separation between man and nature diminishes in these rustic spaces while the perception of small indulgences – like high thread count sheets, flowing mosquito nets and thick towels – is heightened. The ultimate luxury in most of the cabanas, is the private porch, where hammocks gently swing guests into sync with Tulum’s laid-back rhythm.
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Property amenities
Free parking
Free internet
Pool
Yoga classes
Bar / lounge
Beach
Bicycle rental
Taxi service
Internet
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Plunge pool
Coffee shop
Restaurant
Breakfast available
Outdoor dining area
Snack bar
Special diet menus
Water sport equipment rentals
Windsurfing
Evening entertainment
Walking tours
Nightclub / DJ
Conference facilities
Banquet room
Spa
Couples massage
Full body massage
Head massage
Massage
Massage chair
24-hour security
Baggage storage
Concierge
Mosquito net
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Extra long beds
Complimentary toiletries
Safe
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, Spanish
Hotel links
Special Price:49% off room rate

Location

62Somewhat walkable
Grade: 62 out of 100
19Restaurantswithin 1 km
1Attractionwithin 1 km
2969Reviews83Q+A100Room tips
Traveller rating
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Most Recent
Michael N wrote a review Yesterday
1 contribution
+1
We stayed four days, it was very relaxing. The room was clean and the whole atmosphere seemed very unique to us. We will definitely come again. Daniel and Chris were especially nice and accommodating.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Greatly enjoyed, but be prepared to pay $10+ per drink and $100-150 for dinner (total for two...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Debra Aubol wrote a review Dec 2022
Seattle, Washington247 contributions22 helpful votes
+1
Hotel's Favourite
Absolutely love this property, everything about it is amazing! Have stayed multiple times in both the casitas and the cabanas. The casitas are incredible. Staff is amazing, all very knowledgeable and helpful. Luis, Christian, Alegria, Javier, and Jorge are some of the excellent staff members that made our stay very special! The food is delicious. Best aguachili I’ve had in Tulum! The yoga, the parties, all the special activities they have going on throughout the week. Everything is top notch at this resort. One of the most beautiful properties I’ve ever stayed at!
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Atención al huésped/Recepción at Papaya Playa Project
Responded 8 Jan 2023
Thank you for your warm comments. My team and I believe hospitality is a path to connect the soul and are so thrilled to exceed your expectations and make your stay memorable. At Papaya Playa Project, we aim to deliver unique experiences for our guests, and receiving reviews like yours makes us feel so proud of the continuous work we do to create this magic. Our Project is constantly evolving, and new and exciting things are coming, hope you can come back soon. It will be a pleasure to take care of you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thilo M wrote a review 25 Mar
1 contribution
My night in Papaya Playa was the best oft the whole trip through mexico esspecial because of the hostess Alegria in the Restaurant was super amazing all the time. She was most friendly and beautiful.
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Atención al huésped/Recepción at Papaya Playa Project
Responded yesterday
Dear thilom613 Thank you for your kind comments. At Papaya Playa Project, we aim to deliver a unique experience where music, food, nature, and service will merge to exceed our guests' expectations. My team and I are so pleased to know you are enjoying your stay and had a wonderful time with our great staff. Once again, thank you very much.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Max V wrote a review 25 Mar
1 contribution
I come to papaya for the party and the hostess Alegria help me with all the information and give us a tour, she was really really nice all the time, the party is so good and super big this place, thanks Alegria for everything!!
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Atención al huésped/Recepción at Papaya Playa Project
Responded yesterday
Dear N4927JZmaxv My team and I would like to thank you for sharing your kind review. It is a pleasure to know you had a great time during your stay with us. The beach club is indeed an exceptional part of our Project since nourishing and delicious food are a pillar of our experience. I am delighted our great staff made sure you enjoyed every aspect of your visit. I already shared your compliments with Alegria! Once again, thank you very much. We hope to have you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carson K wrote a review 25 Mar
1 contribution
Had a wonderful day at papaya playa. Food was great and the service was wonderful! Our beautiful host Alegria took great care of us! She was very friendly and had a great conversation! Highly recommend it!
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Atención al huésped/Recepción at Papaya Playa Project
Responded yesterday
Dear carsonk995 Thank you for recommending us. My team and I are pleased to know our guests have a wonderful time in Papaya Playa Project. We are also pleased Alegria did an excellent job taking care of you. Our Project thrives on community and connection, and I am so happy you always feel welcome and liberated here. We hope you will be coming back soon. Our ever-evolving Project always has something new, enticing, and blissful. I would be happy to personally welcome you again, to enjoy more time in our piece of paradise.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fernando Ivan P wrote a review 25 Mar
Mexico City, Mexico3 contributions
Everything was wonderful! Beach club is really cool, great music and tasty food! Antonio was our waiter and was an absolute delight. Definitely recommend going, restrooms were really clean and pools were wonderful as well. A bit more on the expensive side, but I think it’s definitely worth it. And ask for Antonio, service was top notch
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Atención al huésped/Recepción at Papaya Playa Project
Responded 2 days ago
Dear fernandoivanp2018 A million thanks for your excellent, detailed review. Your thoughts are significant, and confirming you have enjoyed your stay makes us feel so proud of the continuous work we do to create Papaya Playa Project's magic. I already shared your compliments with all the team. I must say we are pleased to know that everything went above and beyond your expectations. Thank you for recommending us. I hope that we will have the pleasure of having you back soon! We will make sure you will have a wonderful experience once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kevin S wrote a review 25 Mar
1 contribution
Alegria was terrific she gave us excellent service ! The vibes at the beach were great and the food was tasty. I’d recommend people checking the spot out. It’s a Tulum staple. We sat on the beach and ate some good food and the service was really consistent
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Atención al huésped/Recepción at Papaya Playa Project
Responded 2 days ago
Dear Kevin S Thank you for your kind comments. At Papaya Playa Project, we aim to deliver a unique experience where music, food, nature, and service will merge to exceed our guests' expectations. My team and I are so pleased to know you are enjoying your stay and had a wonderful time with our great staff. Once again, thank you very much.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Valerie D wrote a review 23 Mar
1 contribution
+1
This is a gem in the middle of the jungle, where you will find peace and luxury. The staff and surroundings are amazing ! The property is huge, with two beach clubs, two pools. Everything in the hotel is sustainable!
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Atención al huésped/Recepción at Papaya Playa Project
Responded 3 days ago
Dear J1593CEvaleried A million thanks for your excellent, detailed review. Your thoughts are significant, and confirming you have enjoyed your stay makes us feel so proud of the continuous work we do to create Papaya Playa Project's magic. I already shared your compliments with all the team. I must say we are pleased to know that everything went above and beyond your expectations. Thank you for recommending us. I hope that we will have the pleasure of having you back soon! We will make sure you will have a wonderful experience once again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
melpompeo wrote a review 23 Mar
Boston, Massachusetts2 contributions
+1
I came to Tulum on a solo trip… my first solo trip AND my first trip internationally. With everything in the news I was obviously cautious so I decided I wouldn’t leave the resort which turned out the be the best thing anyway! From arrival, I was greeted by Vanessa who did an amazing job of showing me around (this place is huge ya’ll) and was super friendly. The ground were immaculate and everyone we passed smiled and said hello. The staff here are constantly working to maintain the beauty and cleanliness of the place. I got an ocean view cabana literally steps from the beach and it was perfect. Small but cozy. Daily breakfast and yoga were included which I enjoyed thoroughly. I spent most of my time laying on one of the many beds they have by the pool or on the beach. I never had to seek out a waiter to get a new drink as they were on it and attentive. I will say the drinks and items in general were a little overpriced but I’m on vacation and it’s expected. Yes there was an issue with the Sargassum which got worse as my trip went on but again, they had people taking the beach to keep it as clean and seaweed free as possible. It did not hinder my trip in any way as I do not like really going in the ocean anyway. Being in the pool on the ocean sufficed just fine! I felt safe the entire time and next time I come I’ll venture out to the ruins and cenotes and bars/restaurants but staying at this resort was enough for me this trip and exceeded me expectations.
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Atención al huésped/Recepción at Papaya Playa Project
Responded 4 days ago
Dear melpompeo Thank you for recommending us. My team and I are pleased to know our guests have a wonderful time in Papaya Playa Project. We are also pleased Vanessa did an excellent job taking care of you. Our Project thrives on community and connection, and I am so happy you always feel welcome and liberated here. We hope you will be coming back soon. Our ever-evolving Project always has something new, enticing, and blissful. I would be happy to personally welcome you again, to enjoy more time in our piece of paradise.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DantehetGooi wrote a review 21 Mar
Amsterdam, The Netherlands94 contributions76 helpful votes
Beautiful oase in messy/dirty Tulum. Special place, friendly staff in this 'jungle hotel' at the beach. Food good, yoga lessons great. No fitness which was a bit disappointing. Probably ond of the best hotels in Tulum. Security good. Beach service great
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: drinks expensive, included coffees etc
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Atención al huésped/Recepción at Papaya Playa Project
Responded 3 days ago
Dear DantehetGooi Thank you for your kind comments. At Papaya Playa Project, we aim to deliver a unique experience where music, food, nature, and service will merge to exceed our guests' expectations. My team and I are so pleased to know you are enjoying your stay and had a wonderful time with our great staff. Once again, thank you very much.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$396 - US$620 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
papaya playa tulum, papaya playa hotel tulum
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
87
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PAPAYA PLAYA PROJECT: UPDATED 2023 Hotel Reviews, Price Comparison and 2,836 Photos (Tulum, Mexico) - Tripadvisor

Frequently Asked Questions about Papaya Playa Project
Which popular attractions are close to Papaya Playa Project?
Nearby attractions include Hilo Rojo Tulum (0.3 km).
What are some of the property amenities at Papaya Playa Project?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Papaya Playa Project?
Top room amenities include air conditioning, blackout curtains, and extra long beds.
What food & drink options are available at Papaya Playa Project?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Papaya Playa Project?
Yes, free parking is available to guests.
What are some restaurants close to Papaya Playa Project?
Conveniently located restaurants include El Pez Restaurant & Cocktail Bar, Mateo's Mexican Grill, and Potheads Beach Road.
Are there opportunities to exercise at Papaya Playa Project?
Yes, guests have access to a pool and yoga classes during their stay.
Does Papaya Playa Project offer any business services?
Yes, guests have access to a banquet room and conference facilities during their stay.
Which languages are spoken by the staff at Papaya Playa Project?
The staff speaks multiple languages, including English and Spanish.
Does Papaya Playa Project have any great views?
Yes, guests often enjoy the ocean view available here.