We stayed four days, it was very relaxing. The room was clean and the whole atmosphere seemed very unique to us. We will definitely come again. Daniel and Chris were especially nice and accommodating.
Absolutely love this property, everything about it is amazing! Have stayed multiple times in both the casitas and the cabanas. The casitas are incredible. Staff is amazing, all very knowledgeable and helpful. Luis, Christian, Alegria, Javier, and Jorge are some of the excellent staff members that made our stay very special! The food is delicious. Best aguachili I’ve had in Tulum! The yoga, the parties, all the special activities they have going on throughout the week. Everything is top notch at this resort. One of the most beautiful properties I’ve ever stayed at!
My night in Papaya Playa was the best oft the whole trip through mexico esspecial because of the hostess Alegria in the Restaurant was super amazing all the time. She was most friendly and beautiful.
I come to papaya for the party and the hostess Alegria help me with all the information and give us a tour, she was really really nice all the time, the party is so good and super big this place, thanks Alegria for everything!!
Had a wonderful day at papaya playa. Food was great and the service was wonderful! Our beautiful host Alegria took great care of us! She was very friendly and had a great conversation! Highly recommend it!
Everything was wonderful! Beach club is really cool, great music and tasty food! Antonio was our waiter and was an absolute delight. Definitely recommend going, restrooms were really clean and pools were wonderful as well. A bit more on the expensive side, but I think it’s definitely worth it. And ask for Antonio, service was top notch
Alegria was terrific she gave us excellent service ! The vibes at the beach were great and the food was tasty. I’d recommend people checking the spot out. It’s a Tulum staple. We sat on the beach and ate some good food and the service was really consistent
This is a gem in the middle of the jungle, where you will find peace and luxury. The staff and surroundings are amazing ! The property is huge, with two beach clubs, two pools. Everything in the hotel is sustainable!
I came to Tulum on a solo trip… my first solo trip AND my first trip internationally. With everything in the news I was obviously cautious so I decided I wouldn’t leave the resort which turned out the be the best thing anyway! From arrival, I was greeted by Vanessa who did an amazing job of showing me around (this place is huge ya’ll) and was super friendly. The ground were immaculate and everyone we passed smiled and said hello. The staff here are constantly working to maintain the beauty and cleanliness of the place. I got an ocean view cabana literally steps from the beach and it was perfect. Small but cozy. Daily breakfast and yoga were included which I enjoyed thoroughly. I spent most of my time laying on one of the many beds they have by the pool or on the beach. I never had to seek out a waiter to get a new drink as they were on it and attentive. I will say the drinks and items in general were a little overpriced but I’m on vacation and it’s expected. Yes there was an issue with the Sargassum which got worse as my trip went on but again, they had people taking the beach to keep it as clean and seaweed free as possible. It did not hinder my trip in any way as I do not like really going in the ocean anyway. Being in the pool on the ocean sufficed just fine! I felt safe the entire time and next time I come I’ll venture out to the ruins and cenotes and bars/restaurants but staying at this resort was enough for me this trip and exceeded me expectations. …
Beautiful oase in messy/dirty Tulum. Special place, friendly staff in this 'jungle hotel' at the beach. Food good, yoga lessons great. No fitness which was a bit disappointing. Probably ond of the best hotels in Tulum. Security good. Beach service great
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing