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Traveller (175)
Room & Suite (107)
Pool & Beach (32)
Av Kukulkan Sur between calle Xel-ha and calle Sac-Beh, Tulum 77780 Mexico See on map
Name/address in local language
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
3.5 Star accommodation
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7 Oct8 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (264)
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All reviewsaffordable hotelbig balconywifi connectionpleasant staythree nightswithin walking distancerestaurants and barstulum ruinsmin walknice pooloff the beaten pathbeautiful hotelbeach areaapartmentbedroomfridgebeachy
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1 - 5 of 94 reviews
Reviewed 6 days ago via mobile

Lovely hotel- we stayed in a apartment which was spacious and well equipped. Pool area is clean and welcoming- nice to lie by the pop for a day after excursions. Staff extremely friendly & helpful. Small supermarket nearby. Only small negative would be that the...More

Thank ecd09ep
Response from maxetnia, Gerente at XscapeTulumResponded 5 days ago

hi many tanks for stay with us for your holiday. hope see you soon in xscapetulum. regards

Reviewed 1 week ago

Right away this hotel has a very relaxed and pleasant feel. We had a nice warm welcome from the owner who was very helpful in providing us with all the information that we needed and answered all of our questions. We had the little apartment...More

Thank missmia
Response from maxetnia, Gerente at XscapeTulumResponded 1 week ago

Good evening and thank you for sharing your holidays with us, we hope to see you again soon. Thanks again

Reviewed 4 weeks ago

This team is the best, friendly and helpful. Excellent suggestions on different restaurants, cenotes, and landmarks. The place is impeccable, the room we had was caribean style with high ceilings, fan and airconditioning, large beautifully decorated, huge really cool bathroom island style. Great wi-fi, no...More

Thank Morazzani J
Response from maxetnia, Director General at XscapeTulumResponded 4 weeks ago

hi many thanks for stay with us for your holiday. we hope see you soon best regards xscapetulum staff

Reviewed 29 July 2018 via mobile

Liked this place, the setting was really nice. The owners are so attentive and friendly. They have so much positive energy, the female Italian receptionist really lights up the place. Did not use the pool, since they gave us excellent recommendations for beach clubs. Get...More

Thank Blackdiner
Response from maxetnia, Gerente at XscapeTulumResponded 30 July 2018

hi good morning and many thanks for stay with us for your holidays. we hope see you soon #xscapetulum. best regards.

Reviewed 25 June 2018 via mobile

My friend and I arrived to Xscape for our first part of our first trip to Tulum. It was close to the bus station (only about a 30-40 peso ride) and had a great feel just as we pulled up. The people helping at the...More

Thank DarleneP73
Response from maxetnia, Gerente at XscapeTulumResponded 26 June 2018

good morning and thank you for spending your holiday time with us. It was a real pleasure to have you as guests, we work hard to make your stay unforgettable and having these meetings makes us proud .... thanks again on behalf of all the...More

View more reviews
Awards & Recognition
Certificate of Excellence
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Free Parking
Wheelchair Access
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Price range
US$53 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Price range
US$53 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Traveller (175)
Room & Suite (107)
Pool & Beach (32)
Dining (16)
Family and Play Areas (1)
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Questions & Answers
Ask a question
1 March 2018|
Response from Vanderlei S | Reviewed this property |
A praia é distante...tem que usar um carro. A melhor é a praia do Paraiso....
Google Translation
13 February 2018|
Response from maxetnia | Property representative |
hola the nearest is in baia principe. 20 km from here- regards max
Google Translation
Grace H
24 May 2016|
AnswerShow all 2 answers
Response from maxetnia | Property representative |
Hi we have availability of departments with a room with queen size bed and a living room with full equipped kitchen and a matrimonila sofa bed. Thanks for contacting us. Regards Massimiliano Mosera. Hotel manager.
Google Translation
Room Tips
"The caribean room with the high ceilings"
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"If you're seeking something a little different than a standard room the private cabanas are adorable!"
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"its best to get the rooms on the second floor with balcony and hot tubs."
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"Get to the reception and pay there, much cheaper than the Internet especially paying in cash."
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