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Om Tulum Hotel Cabanas and Beach Club

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Traveller (327)
Pool & Beach (83)
Room & Suite (76)
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Overview
  • Excellent43%
  • Very good29%
  • Average11%
  • Poor9%
  • Terrible8%
Travellers talk about
“ceiling fan”(15 reviews)
“a bit salty”(3 reviews)
“tacos”(5 reviews)
AMENITIES
Free Internet
Free Parking
Beachfront
Non-Smoking Rooms
Restaurant
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
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Reviews (434)
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1 - 5 of 278 reviews
Reviewed 5 days ago via mobile

Am going to go straight to what any potential guest might know: - dirty rooms - AC working just for a few hours - NO WIFI neither in the commun areas nor in the rooms - staff not always available - no help from the...More

Thank AntonArmesto
Reviewed 16 March 2018

The location of the hotel is great, right on the beach. This is a "no frills" hotel with all the basics but nothing more. The room was clean but we had trouble with the air conditioning. Luckily they had another room available and we were...More

Thank betty1407
Reviewed 12 March 2018

Facilities are nice and simple cabanas with great helpful Staff, great beach and beyond great restaurant, our waiter was very attentive, the food and drinks were very good, The sea food and fish were fantastic. We would highly recommend this place and will return.

Thank German R
Response from omtulum, Proprietario at Om Tulum Hotel Cabanas and Beach ClubResponded 14 March 2018

Thanks lot German we feel very well when guests have good time here Om is a shared emotion and here you will be always in your home Thanks again 🕉😘

Reviewed 3 March 2018 via mobile

We strongly advise not staying here. The rooms weren't great but the worst thing is that all our money was stolen from our room. There was no forced entry and a safety deposit box was not offered to us on arrival. Even worse was that...More

1  Thank Natalie S
Response from omtulum, Responsabile relazioni pubbliche at Om Tulum Hotel Cabanas and Beach ClubResponded 4 March 2018

Dear Natalie, you are writing a lot of incongruous words, 1- we have a safety box for the guests that wants save values or money 2- in each room there is sign that advices to do not leave any valuables or money inside and if...More

Reviewed 26 February 2018 via mobile

We just spent the day at the OM beach club. We had originally planned to go somewhere else but did not like the vibe. This beach club was great, our waiter was very attentive, the food and drinks were very good, and when a downpour...More

Thank travelingal736
Response from omtulum, Proprietario at Om Tulum Hotel Cabanas and Beach ClubResponded 27 February 2018

Thanks a lot for your commentary, we try to do our best for ours guests and get the target of transmit the love we put in the job is something very special for us Thanks again ❤️

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Most Booked Properties in Tulum, Mexico
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About
Amenities
Top amenities
Restaurant
Beachfront
Free Parking
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$135 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 On the Beach Hotel in Tulum
Room types
Non-Smoking Rooms
Details
Price range
US$135 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 On the Beach Hotel in Tulum
Room types
Non-Smoking Rooms
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Traveller (327)
Pool & Beach (83)
Room & Suite (76)
Dining (32)
Questions & Answers
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AmberWoods
22 June 2015|
Answer
Response from sidneelois | Reviewed this property |
Who are you asking? The owners I assume were local and from Mexico......perhaps their English isn't as good as yours? I know there are also a lot of tourists there from Europe etc......If you are concerned that the hotel... More
0
Votes
Rachel B
19 March 2015|
AnswerShow all 6 answers
Response from emilyclove | Reviewed this property |
we stayed on the first floor in the building closest to the beach and had AC but it did absolutely nothing to cool the room off. windows open didn't help either as the breeze was blocked by the restaurant. was hot as hell... More
0
Votes
Room Tips
"best food, good price"
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"Book somewhere else"
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"Don't even stay at a place NEAR Om Tulum"
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"Reserve something overlooking the beach with a breeze at night"
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