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Best Western Plus Bentley Hotel & Spa

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Traveller (56)
Room & Suite (238)
Dining (43)
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Overview
  • Excellent55%
  • Very good30%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“steam room”(24 reviews)
“garden centre”(21 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (864)
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461
258
88
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21
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258
88
33
21
Show reviews that mention
All reviewssteam roomleisure facilitiesgarden centreswimming pooltrouser pressexecutive roomrestaurant staffgood sizerelaxing stayquiet roomreception staffbuffet breakfastlovely hotelbusy roadchristmas marketmain roadlincolnshire sausages
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1 - 5 of 861 reviews
Reviewed yesterday

For nearly six years we have been staying at the Bentley Hotel for our visits to this wonderful city of Lincoln and apart from the first stay in 2012 (unsuitable children's family room with dodgy shower) every time since then has been almost flawless. We...More

Thank special4christopher
Response from Cgw3, Owner at Best Western Plus Bentley Hotel & SpaResponded today

Thank you for your lovely review on us .How wonderful that you return year after year to stay with us .What a boost to all our team to read such a glowing report . May I just say a great big thank you for returning...More

Reviewed 2 days ago

Me and my partner stayed at this hotel and first impressions were lovely, greeted by friendly staff who seemed to know what they were doing. At check in we were asked for the name on our reservation, which we told them. We were then asked...More

Thank Sharon R
Response from Cgw3, Owner at Best Western Plus Bentley Hotel & SpaResponded today

Thank you for your review on us .I am pleased you liked the hotel and found the staff friendly. Unfortunately the receptionist gave your partner the incorrect registration card and he did not notice before signing, that it was not his name on the card....More

Reviewed 3 days ago via mobile

Lovely afternoon tea with my mum and auntie for my belated 40th birthday, lots of variations of sandwiches and cakes and the scones were out of this world !! Endless tea too ..... Lovely, friendly staff especially Jo behind the bar. Thanks Bentley we will...More

Thank Flossy1978
Response from Cgw3, Owner at Best Western Plus Bentley Hotel & SpaResponded today

Thank you for your very kind comments re your afternoon tea .Our pastry chef will be delighted to hear that you enjoyed her scones and cakes .You must come again very soon. As we are serving many afternoon teas and also bar food we are...More

Reviewed 1 week ago

Stayed here on business. Had a pleasant and generally well appointed double room. Evening bar food was good, breakfast above average as breakfast buffets go. Had to fiddle with the room heating to find the hidden switch, but the temperature was fine after that. Actually...More

Thank Drooper901
Response from Cgw3, Owner at Best Western Plus Bentley Hotel & SpaResponded 6 days ago

Thank you for your kind review on us I am pleased you enjoyed your stay . You must have stayed on a Sunday evening as this is the only coach party we have had in since your stay. I am sorry you felt they barged...More

Reviewed 2 weeks ago

We stayed one night as part of a coach short break to Lincoln. Our modern ground floor room was clean, quiet and modern, simply furnished but very comfortable. The shower had a loose control knob which was a bit tricky but, otherwise the en suite...More

1  Thank demoncodger
Response from Cgw3, Owner at Best Western Plus Bentley Hotel & SpaResponded 6 days ago

Thank you for your kind review .I am very pleased you had a pleasant stay with us with your group and that you enjoyed your dinner and breakfast. Kind regards Carole Wootton

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$90 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$90 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (56)
Room & Suite (238)
Dining (43)
Pool & Beach (30)
Amenities (82)
Business Centre & Event Rooms (1)
Questions & Answers
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Lesley T
14 April 2018|
AnswerShow all 5 answers
Response from | Reviewed this property |
hello yes they do and you can go to reception as many times as you like and they will give you tea coffee milk and biscuits as many times as you like we was always going as we live our tea to. you can also ask for toiletries... More
0
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penny2503
30 August 2017|
AnswerShow all 11 answers
Response from Patrick M | Reviewed this property |
No DVD player
0
Votes
Bratfanner
22 June 2017|
AnswerShow all 8 answers
Response from The-Bikers | Reviewed this property |
Hi James. Not 100% sure but, I think it was room 26. Hope this helps.
0
Votes
Room Tips
"Make sure the room isn’t double booked or you could end up with extra guests"
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"On main road, great for buisness"
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"The views are limited due to the Hotel being on a busy road but there was no excess noise."
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"you get a pool and gym included for the price of a travel hotel......"
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