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The room are excellent, The staff personnel are more than accommodating and respectful. The mattress could be a little better quality. The mattress is a little thin especially for bigger people as I am 6'2" tall and 290lbs. That is the only recommendation that I...More
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Clean hotel with average facilities, it offers a decent breakfast and minimum facilities, which in some cases is just what you need on a business trip. It has an excellent location, near several restaurants and stores.
On the week of my visit there was a...More
Response from marlen c, Guest Relations Manager at City Express TampicoResponded 18 October 2015
I am writing to apologize for the inconvenience during your stay and the incident with the service at the reception, your comment is important to us because it help us to improve our quality service; I want to let you know that we...More
I stay at IHG properties a lot, and mainly at Holiday Inn Expresses when I travel domestically, and this property was very comparable. The staff, (though no one seemed to speak very much English at all), were very tentative, polite and helpful. They have a...More
Response from marlen c, Guest Relations Manager at City Express TampicoResponded 25 February 2015
First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the reception as this helps us to identify our areas of opportunity and work on them to improve the...More
Stayed for a couple of day for business trip. The hotel is clean but prices are high for what you get. There are several other negatives to the hotel. There is no place at all for parking and its very hard to sleep comfortably having...More
1 Thank The_World_Tourister
Response from Marlen C, Guest Relations Manager at City Express TampicoResponded 9 December 2013
First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the noise in your room as this helps us to identify our areas of opportunity and work on them to improve...More
I stayed 2 nights at this hotel and it was a good experience, the rooms are clean and comfortable but small as you would expect from any other hotel from this chain.
TV sets are small and outdated but work fine and AC units are...More
1 Thank Luis K
Response from Marlen C, Guest Relations Manager at City Express TampicoResponded 6 November 2013
Good afternoon Luis.
Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Tampico did with your expectatives of comfort and service and make you very comfortable
Looking foward for your next visit soon