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Hacienda El Santuario

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Traveller (261)
Room & Suite (139)
Dining (36)
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Overview
  • Excellent67%
  • Very good25%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Concierge
Pets Allowed
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (322)
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Traveller rating
118
49
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2
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118
49
9
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2
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All reviewsformer conventcontinental breakfastgrand master suitespeaks english and spanishshower tubblack beansmain courtyardespresso machinestayed for four nightscomfortable roomworked finerooftop gardenopen courtyardchilaquilesrestaurants and barsspanish stylewould stay here again
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1 - 5 of 180 reviews
Reviewed 1 week ago via mobile

Lovely Spanish colonial building in central SMA, close to El Jardín, central plaza. Beautiful courtyard for breakfast and just sitting. Large, comfortable rooms with high ceilings and beautifully decorated in Spanish colonial style. Delicious breakfast (including eggs/chilaquiles) and attentive service. Welcoming and helpful front desk...More

Thank richkru
Response from Luis Alberto G, Guest Relations Manager at Hacienda El SantuarioResponded 1 week ago

Dear Richkru: Thank you so much for sharing your kind comment with us. We're so glad you enjoyed your stay in the hotel, we appreciate the time you took to write this. We would love to have you here one more time, you are welcome...More

Reviewed 4 weeks ago

My Husband and I just returned from a 26 day stay at El Santuario. It was a return visit for us after one week in March 2017. This property is truly unique and the reception is warm and welcoming. Luis leads the Front Desk Staff...More

3  Thank NewYorkMai
Response from Luis Alberto G, Guest Relations Manager at Hacienda El SantuarioResponded 4 weeks ago

Hello Margaret & Robert: You have no idea how grateful we are to be able to read such a beautiful review about your stay with us, there are no words to express how much we appreciate that you have chosen us as your lodging option,...More

Reviewed 4 weeks ago

This is a lovely hotel in an excellent location, just off the beaten path but no more than a 5-10 minute walk to the main plaza. The daily breakfast (included) in the courtyard was delicious and the staff serving breakfast were just wonderful! My room...More

2  Thank rlh66
Response from Luis Alberto G, Guest Relations Manager at Hacienda El SantuarioResponded 4 weeks ago

Dear guest: it makes us happy to know that your stay with us was pleasant and you enjoyed it. For us that is the most important thing, we hope to have your presence again by the hotel and assist you again. Please receive a huge...More

Reviewed 15 March 2018

We loved this place, staying for 7 nights. The location was great, the staff so darn sweet that I had tears in my eyes leaving. I have never felt that way after leaving any hotel in 50 yrs of traveling, The breakfast was very good...More

3  Thank bonavista
Response from Luis Alberto G, Director de Relaciones con Clientes at Hacienda El SantuarioResponded 20 March 2018

Dear Guest: Thank you very much for the beautiful review you wrote about us, we are very happy that your stay with us has been to your liking. For us it was also a pleasure to have had them with us, without any doubt we...More

Reviewed 12 March 2018

Coming from Guanajuato, this place and SMA in general is much more expensive than we anticipated. This place is excellent for its breakfast, service, and its accommodations. No complaints about ANYTHING except expect to pay for it. Highly recommended.More

1  Thank Lisa M
Response from Luis Alberto G, Director de Relaciones con Clientes at Hacienda El SantuarioResponded 20 March 2018

Dear Lisa: Thank you very much for sharing your kind comment with us, we appreciate the time it took to share it. We are very happy that you enjoyed your stay with us and we are going to consider your opinion about our rates. We...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Details
Price range
US$123 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Miguel de Allende
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Miguel de Allende
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (261)
Room & Suite (139)
Dining (36)
Family and Play Areas (10)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jess_Traveling72
4 February 2018|
Answer
Response from Patti F |
Yes you can book shuttles from Mexico city (3 -4 hrs) or Leon Airport recommend Biago shuttle. suggest you call to book
0
Votes
Cdp319
14 January 2018|
AnswerShow all 4 answers
Response from Luis Alberto G | Property representative |
No they don't. All of them are really pretty, you can browse our web page and you can see the rooms.
1
Vote
Room Tips
"All categories of Rooms are unique"
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"We had a room on the ground floor that opened on to the courtyard- felt like our own garden. Not great for..."
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"We occupied 26 rooms and they were all lovely."
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"You might want a room on the second floor where is brighter as most rooms face a courtyard. We stayed in..."
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