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Hotel Matilda

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Hotel Matilda
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313 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Reviewed 6 September 2016 via mobile

I was surprised with hotel Matilda . I could not imagine that such a colonial street in San Miguel de Allende had such a retro hotel. The hotel has a unique flavor. It is full of charming details . The rooms are lovely and clean . The pool is spectacular and the service staff is very friendly. This very well...

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Helpful?
Thank Monica O
Bruce J, Manager at Hotel Matilda, responded to this review

Dear Monica O: We sincerely appreciate your kind comments. We’re extremely proud of Hotel Matilda’s status as San Miguel’s only contemporary luxury hotel. From modern art lovers to discerning gourmets, we have the pleasure of hosting sophisticated travelers like yourself who’ve experienced the world’s best hotels. Please come back soon. With warm regards, Bruce James, Director

Uvalde, Texas
Reviewed 1 August 2016

the hotel is strikingly modern with esthetic appeal BUT the rooms have design problems- while beautiful to the eye, the lights are oddly wired and difficult to operate, the television likewise requires tutelage to start, the safe is not simple to open and close and the controls in the bathtub are to the rear and high requiring one to stand...

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Helpful?
Thank edkiii
Bruce J, Manager at Hotel Matilda, responded to this review

Dear Ed Kiii: Thank you for being our guest. We are pleased that you enjoyed our “superb” restaurant and “first class” Spa. We carefully evaluate the comments and recommendations of all our guests in an effort to continually refine and improve every aspect of our hotel experience. We have shared your remarks with our staff, and are taking action to...

Mexico City, Mexico
Reviewed 27 July 2016

It is a nice modern hotel, but don´t expect the BEST The service is what saves the hotel. Staff is very friendly (inlcuidng SPA) and the manger was great. Unfortunately, the price is too high for what you receive. The pool is very very small and the breakfast included in your room is continental, only juice coffee and toast. Moxi...

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Helpful?
Thank Karla B
Bruce J, Manager at Hotel Matilda, responded to this review

Dear Karla B: Your kind remarks about our excellent staff are greatly appreciated. Our employees work hard to ensure that every guest has a wonderful stay and clearly, you recognized their effort. We are truly sorry that certain aspects of your stay were disappointing. We sincerely hope you will consider visiting us again on your next trip to San Miguel....

San Marcos, California
Reviewed 18 July 2016

This hotel looks like it's from a Restoration Hardware catalog. It's a gorgeous and well-designed hotel. I visited the spa and Moxi restaurant. Both are awesome. The spa has one of the best steam rooms I've ever been in! If you get breakfast included in your hotel stay, it only includes pastries, fruit, and coffee/tea. Other things on the menu...

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Helpful?
Thank travelingjamie
Bruce J, Manager at Hotel Matilda, responded to this review

Dear Travelingjamie: Thank you so much for your delightful review! It’s truly wonderful to hear from a guest who appreciated everything from our cutting-edge art and décor to our excellent spa and Moxi restaurant, which are an important part of the Hotel Matilda experience. We hope you’ll return soon, perhaps to enjoy one of special dinners or art events. Thanks...

Mexico City, Mexico
Reviewed 27 June 2016 via mobile

A super nice modern structure. All the amenities. Excellent wi fi. A great Spa. Very nice pool. Great location and superb service!!!! Very romantic ambience. Highly recommended. Their Moxi restaurant is fine for breakfast but go elsewhere for dinner.

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Helpful?
Thank eduardops60
Bruce J, Manager at Hotel Matilda, responded to this review

Dear Eduardo: We’re so glad you discovered our hotel. As the only contemporary art-inspired hotel in San Miguel, we have established our luxury boutique as one of the city’s most highly acclaimed properties. And now that Travel + Leisure has named San Miguel the #1 city in Mexico, in the 2016 World’s Best Awards, we anticipate even more visitors flocking...

Fort Worth, Texas
Reviewed 8 June 2016

I was in San Miguel last week to coordinate a wedding and after a long wedding day my assistant and I went to the spa at Hotel Matilda to unwind and relax. We had a private yoga class that was taught by a lovely instructor and I wish we could have shared another hour with her. We let her know...

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Helpful?
Thank ChelseyArnal
Bruce J, Manager at Hotel Matilda, responded to this review

Dear ChelseyArnal: Destination weddings in San Miguel are wonderful, and there’s no better way to relax after the big event than a soothing treatment at Spa Matilda. In fact, our Spa does include a separate steam room and a wonderful Hammam – it’s an extraordinary way to release stress and rejuvenate. Come back soon! With warm regards, Bruce James, Director

Reviewed 18 May 2016

our stay was wonderful we stay 2 nights the service + the room everything was excellent. the Moxi Restaurant in the entrance of the hotel is really good, the SPA offer you different package all the workers there are realible. We will come back soon

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Helpful?
Thank julio cesar t
Bruce J, Manager at Hotel Matilda, responded to this review

Dear Julio: We sincerely appreciate your wonderful review. Many travelers depend on unbiased insights like yours when deciding where to stay in San Miguel. You point out something every traveler appreciates: an absolutely pristine environment. And that’s what we deliver – along with exceptional service, an artistic ambience and exceptional cuisine. Thank you! With warm regards, Bruce James, Director

Austin, Texas, United States
Reviewed 13 April 2016

This hotel was a nice oasis of modern, sleek comfort. It was my first visit to San Miguel, and I loved all of the haciendas, and the market, and churches, really everything about the place. We walked all over the place, and afterwards, I truly enjoyed relaxing at the pool, and having a spacious room with great A/C! I was...

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Helpful?
Thank Susan S
Bruce J, Manager at Hotel Matilda, responded to this review

Dear Susan: You’re absolutely right - spring is one of the most beautiful times of year to visit San Miguel. In fact, Hotel Matilda was created with guests like you in mind – those who appreciate the historic charm of our colonial city, but enjoy contemporary luxury, too. We hope you’ll be back soon. With warm regards, Bruce James, Director

Killeen, Texas
Reviewed 3 April 2016

I had a massage and reflexology from Samantha. Most importantly to me. Four days ago I tripped in the cobblestone streets and severely sprained my ankle. I could barely walk for two days and for the past two days could only walk for about two blocks with a cane. After massage and reflexology I walked back 4 blocks to our...

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Helpful?
Thank rhgordon8554
Bruce J, Manager at Hotel Matilda, responded to this review

Dear RHGordon: Our spa therapists are some of the very best in Mexico – as you discovered on your recent visit. We’re extremely pleased the treatments were so beneficial. We hope you’ll return soon and try some of our newest offerings – like the special Floral Compresses massage for Spring. Truly rejuvenating! With warm regards, Bruce James, Director

San Rafael, California
Reviewed 25 March 2016

Getting a room in Hotel Matilda was the worst booking mistakes that I ever made . I travel a lot and I love to stay in boutique hotels; however, I had a very poor experience in this hotel because of their unprofessional staff and getting food poisoning from their restaurant. We went to Mexico for our friend’s wedding and we...

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Helpful?
Thank Nazaneenmo
Bruce J, Manager at Hotel Matilda, responded to this review

We were very disappointed to see your review. Since no other guests experienced similar problems, we were quite surprised by your complaints. We’ve worked hard to achieve our reputation as one of San Miguel’s finest properties – named the #3 hotel in Mexico by Conde Nast Traveler. We are truly sorry your experience failed to meet your expectations. With regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Matilda is a chic and elegant boutique hotel offering a lifestyle-focused guest experience in a cool and contemporary setting. Guests enjoy an award-winning holistic spa with hammam - the only spa in Mexico named to the 2011 Conde Nast Traveler Hot List; Moxi Restaurant by Mexico City culinary superstar Enrique Olvera; gourmet theater featuring dining events with acclaimed artists and famous chefs; a popular lounge known for its creative mixology and vibrant scene; sophisticated and spacious designer rooms and suites; and a sleek, art gallery-like ambiance filled with dramatic and delightful contemporary art. Hotel Matilda opened in September 2010 in the center of historic San Miguel de Allende, the crown jewel of colonial Mexico and an UNESCO World Heritage Site celebrated for its intact 500-year-old Spanish architecture. ... more   less 

Additional Information about Hotel Matilda

Address: Calle de Aldama 53, San Miguel de Allende 37700, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > San Miguel de Allende
Price Range: $479 - $1,102 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Matilda 4*
Number of rooms: 32
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in San Miguel de Allende
#5 Spa Hotel in San Miguel de Allende
#7 Romantic Hotel in San Miguel de Allende
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Matilda staff and other travellers.
5 questions
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Sparks, Nevada
over a year ago
South Haven, Michigan
over a year ago

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Questions? Get answers from Hotel Matilda staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is special so feel free to choose”
 of 5 bubbles adriochoa, 3 Feb 2017 | Read review
“Great hotel, but get a quiet room!”
 of 5 bubbles P1781CJmichaelp, 4 Jan 2017 | Read review
“A room overlooking the pool is nice.”
 of 5 bubbles TrudiSue, 2 Nov 2016 | Read review
“too pricey for what is offered”
 of 5 bubbles edkiii, 1 Aug 2016 | Read review
“Get a Floor in the Main Building”
 of 5 bubbles 37karlab, 27 Jul 2016 | Read review
5 of 5