One of our family favorite vacation place is at Hard Rock Resort in Cabos. We love everything about HR resort! The rooms were very clean . Our room had the ocean view which were spectacular! The staff were amazingly friendly and helpful specifically Rick M V! Rick was our personal assistant and always made our stay at HR so enjoyable. He always make sure that we have what we need. This last trip Rick helped us arrange a last minute Spa day. He made it happen with the help of a very nice spa supervisor . We had the best service and highly recommend Hard Rock Los Cabos! Fantastic Resort for couples or Family Getaway!
Just returned from a one week family vacation at the Hard Rock Los Cabos. It was husband, wife and two teenagers. We have stayed at close to 20 all inclusive resorts across Mexico, Jamaica, Turks Caicos and the Bahamas. This was our first stay at a Hard Rock Resort. First off, the service and personnel were top notch. Virtually everyone we encountered was pleasant, accommodating and very professional. Any requests we had were happily accommodated. On top of that, the hotel would follow-up with us to make sure our expectations were met. I always felt the staff wanted to make sure we were having a nice time. The hotel was beautiful and clean. The pools were very nice, and provided a variety of options if you wanted a more quiet experience or something more lively. Drink and food service was superb at the pools. The restaurants were really good. We go out to dinner quite a bit at home and to very nice restaurants. We thought the al la carte restaurants at Hard Rock were excellent. The Brazilian place was my least favorite, but maybe that was because it was our first night there and we were tired from our flight. Our order of favorites were the sushi place, steak house, Italian, Mexican, tepanyaki and Brazilian. We really liked the Mexican place for breakfast. They had several al la carte Mexican dishes that were great. Also recommend going next door to Nobu for dinner one night. It is pricey, but the food and setting for dinner at sunset is spectacular. We enjoyed the spa services, pool tables and walking on the beach. The 24/7 coffee shop was great. They have lots of desert, sandwich, gellato and snack options. There is a nice bowling alley, but we did not try that. Beach is clean and great for walking. We saw whales everyday on our walks which was fun. Only potential concern and we really needed to think about it, but the water temp in the pools varied from day to day. One day warm and another day not so warm, but other pools that day would be warm. Normally not a concern, but Cabo in late December and the temperatures are in the 70’s, so the warmer pool water makes a difference, particularly for the kids. The pandemic protocols were strict, which we really appreciated. Everyone was required to wear masks, numbers limited on elevators, tables were spaced out in restaurants and sanitizing stations were everywhere. Relative to other all inclusives we have stayed at, this was overall right near the top. Excellent property, good service and outstanding food options.…
We had an amazing time at the hard rock hotel We had breakfast at Los Gallos restaurant our waitress Dulce was amazing she recommended us to try Zopes Zaquatecos you must try these they were great Gracias Dulce Mario at the pool is awesome he keeps you moving Overall this place makes you forget whats going on around the world these days Hotel is very clean and covid approved Thanks hard rock los cabos see you soon !
Kary is the best and is way better at dancing than I’ll ever be and she is very nice and a good reliable person! Beree is a very kind person and is a very good teacher! Sebastian is very cheerful and will cheer you on in every thing and is kind to every one! Mario never brakes a promise and is a very cool person to be around and is veryyy good at volleyball!
We visited the Hard Rock Los Cabos in April. The worst part of our visit was the check in process. Other than the check in process, our trip and experience was amazing. The service was exceptional! Our service at breakfast at the Market from Ulysess was phenomenal. The entertainment team at the pool, Oscar, Mario + Angel, made our trip memorable. We also had the most incredible wait staff during our pool days, Dan, Brandon, Reuben + Felix. So grateful to the Hard Rock for bringing light into our lives this last week. Highly recommend!!