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Esperanza - An Auberge Resort

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Esperanza - An Auberge Resort
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1,043 Reviews from our TripAdvisor Community

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Showing 1,005: English reviews
Orinda
Reviewed 7 January 2016 via mobile

Incredible place! Love the staff! Love the beach club! Had the best massage I've ever had at the Spa! Wonderful week in the sun! The guys at the punta ballena beach club work tirelessly to make sure you have everything you want as quickly as possible. The food is top notch and the scenery and founds impeccable!

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Helpful?
Thank Annpolo
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear Annpolo, Thank you for sharing your great comments! It makes us very happy to read that you had a fabulous time and we do hope you will return again soon. Warmest Regards, Marc Rodriguez General Manager

Mexico City, Mexico
Reviewed 6 January 2016

Dec. 27th my 2 daughters and I had the wonderful experience of enjoying the spa at Esperanza Resort. We each had a mini facial and massage - OHHHHHH Bliss! We booked in advance with excellent customer service "Victor". Upon arrival we were shown through the spa and enjoyed the steam room and hot/cold plunge pools. They are located in a...

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Thank Photogirl406
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear Photogirl406, Thank you for sharing such a detailed review of your day visit to Esperanza. Our Spa is indeed a very special place and I'm delighted that you and your daughters were pampered from start to finish during your time with us. I do appreciate your candid feedback regarding the delay upon paying. I will communicate with my staff...

Indianapolis, IN
Reviewed 27 December 2015 via mobile

We spent a few days here to relax and get sunshine before Christmas. The grounds are beautiful and everything is well maintained--there are lanterns all over the property and every night someone adds candles and lights them and every morning someone removes the candles and cleans soot from the lanterns. The staff at the adult pool were very friendly and...

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1Thank sparkplug1
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear Sparkplug1, Thank you for sharing a wonderful review from your visit to Esperanza. I'm thrilled you had a great visit and appreciate your comments regarding restaurant options. We have a new Executive Chef who is currently working to update all menus on property and will be sharing some very inspiring​ options over the coming months. We hope you'll be...

Reviewed 23 December 2015 via mobile

While Esperanza is a gorgeous resort with first class service, they don't seem to understand that the draw of the sun and sand makes managing pool space a top priority. By 9am every pool chair is "reserved" by a book or magazine with no people in site for hours. Somewhat infuriating for a resort of this caliber and price not...

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6Thank TexasMomOnTheGo
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear TexasMomOnTheGo, Thank you for taking the time to share your valid comments on Trip Advisor. I certainly do understand where you are coming from and want to share with you that we took immediate action following your comments over our festive season. Our policy is "First come, first serve" and my Team is now ensuring that this takes place...

Chicago
Reviewed 19 December 2015 via mobile

This is my second time staying at the Esperanza. There is no doubt that this is a special place. It's luxurious but charming all at the same time. They did a fantastic job renovating the casitas from the storm. They are modern, spa like, but still fitting for the surroundings. Here is what they still haven't fixed... Service. - Slow...

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2Thank ATraveler24
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear ATraveler24, Thank you for taking time to share your candid feedback. I regret we did not meet your expectations on this visit and that you experienced lack of service during your recent stay.We will follow up with our Senior Team to remedy these issues. I do hope you will return again in the not too distant future. Warmest Regards,...

Reviewed 19 December 2015 via mobile

Wow. This place is gorgeous - views of the ocean from every angle of this hillside getaway, relaxing poolside area, and perfectly appointed rooms complete with heated plunge pools on the balconies. Fitness facilities are great and food is fine; not amazing, but adequate. Two main complaints that should be addressed: Service by the pool: very slow. You have to...

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Helpful?
Thank Catherine P
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear Catherine P, Thank you for taking time to share your comments. I'm glad that overall you had a wonderful visit. I appreciate your feedback regarding pool and Lounge Bar service. We are currently taking steps to remedy these areas and am sure you will see great improvement on your next visit. We hope you will return again in the...

Fairfield, Connecticut, USA
Reviewed 17 December 2015

Our son's wedding was held here and it was absolutely beautiful. We had a two bedroom villa and it was a luxurious accommodation. The grounds are enchanting and the views remarkable. The staff is very friendly and accommodating. I would have given 5 stars, but we had problems regarding slippers and robes, an issue with dishwasher repairs on the day...

Review collected in partnership with this hotel
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1Thank Karen K
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear Karen K, Thank you for taking time to share your comments. Congraulations on your son's wedidng. I'm delighted you enjoyed a beautiful event and that our Team were able to assist with such a special day for your family. I do regret that you had some glitches during your stay and do hope you will return again soon so...

Cabo San Lucas
Reviewed 15 December 2015

On the last night of our stay we were lucky enough to have the "Night to remember" dinner down on the beach. This was the finest, most enjoyable dinner we can remember having anywhere. The sunset was amazing that night, and to have your feet in the sand and to be so close to the water with the sound of...

Review collected in partnership with this hotel
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Thank Lauren T
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear Lauren T, Thank you for your kind feedback. I'm happy to hear that you enjoyed our special "NIght to Remember" at the baech. It certainly is a romantic setting and it sounds like you both enjoyed everything about it! I do hope you will return again and allow us to create special memories for you and your loved ones...

Orange County, California
Reviewed 14 December 2015

This hotel is A+ on all levels! The hotel is so beautiful and is quite expansive and the grounds are stunning. The staff is friendly and 100% customer service oriented. They make every guest feel special. I would highly recommend this hotel who are seeking a completely relaxing experience and the food is top notch on all levels as well....

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Thank slzahm
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear Slzahm, Thanks for your great comments! I'm very glad to hear you had a wonderful visit and a relaxing experience while here at Esperanza. We hope you will come back soon for another top notch stay. Warmest Regards, Marc Rodriguez General Manager

Buffalo, New York
Reviewed 12 December 2015

Our 3rd visit to the Esperanza did not disappoint! The newly renovated rooms are breathtaking and truly make you feel comfortable. The staff is friendly and the food is delicious (and health conscious as well!). Would recommend the spa and fitness classes during your stay as well. Worth the trip and every penny.

Review collected in partnership with this hotel
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1Thank Kristen S
Esperanza_Manager, General Manager at Esperanza - An Auberge Resort, responded to this review

Dear Kristen S, Thanks for your great review! It's always refreshing to receive wonderful comments from our favorite Esperanza fans. I'm delighted that you love our "new Esperanza" and enjoyed our health conscious food as well as our fitness program. Be sure to visit in 2016 as we are revamping our fitness classes even more and have over 10 guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
At the tip of the Baja Peninsula, Esperanza is located within the private enclave of Punta Ballena in Cabo San Lucas Mexico. Overlooking the Sea of Cortez, this highly acclaimed luxury resort offers an incomparable natural setting on 17 lushly landscaped acres. Fifty-seven guest casitas and suites cascade down a gentle hill affording spectacular ocean views from every room. Resort amenities include an oceanfront infinity-edge pool, private beach, award-wining spa, yoga studio, fitness center, art gallery and world-class dining—all with spectacular 180-degree vistas of sky and sea, for a perfectly private resort escape. ... more   less 

Additional Information about Esperanza - An Auberge Resort

Address: Carr. Transpeninsular Km 7 | Punta Ballena, Cabo San Lucas 23410, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Price Range: $916 - $5,098 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Esperanza - An Auberge Resort 5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Esperanza - An Auberge Hotel Cabo San Lucas
Hotel Esperanza An Auberge
Esperanza Resort
Esperanza - An Auberge Resort Cabo San Lucas, Los Cabos
Hotel Style:
#1 Business Hotel in Cabo San Lucas
#2 On the Beach Hotel in Cabo San Lucas
#2 Luxury Hotel in Cabo San Lucas
#2 Spa Hotel in Cabo San Lucas
#3 Romantic Hotel in Cabo San Lucas
#5 Family Hotel in Cabo San Lucas
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Questions & Answers

Here's what travellers have asked, with answers from Esperanza - An Auberge Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floor palapa rooms are best.”
 of 5 bubbles DN-L1955, 14 Feb 2017 | Read review
“Top floor rooms have the best view”
 of 5 bubbles carleighmac, 11 Feb 2017 | Read review
“Ocean view”
 of 5 bubbles Shelley403_10, 11 Feb 2017 | Read review
“If you book a beach front room make sure it is beach front, not beach view. We were 50 yards or so off the beach, and had a partially obstructed view of the ocean. Not my idea of beach front. ”
 of 5 bubbles JulienMF, 7 Feb 2017 | Read review
“They are all phenomenal! If you want a view of the ocean, definitely be sure to select an ocean view room. ”
 of 5 bubbles L7732OWjoshuab, 3 Feb 2017 | Read review
5 of 5