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Sheraton Grand Los Cabos Hacienda del Mar

1,783 reviews
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Traveller (1487)
Pool & Beach (356)
Room & Suite (270)
Overview
  • Excellent57%
  • Very good28%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
“hacienda del mar”(138 reviews)
“starwood points”(17 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star Hotel
All hotel details
Offers from Sheraton Grand Los Cabos Hacienda del Mar
Special Offer: Sunsational Savings
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,783)Write a Review
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Show reviews that mention
All reviewshacienda del marcortez restaurantstarwood pointstime shareocean viewrent a carbeautiful resorttequila barjacuzzi tubinfinity poolvacation clubround tripmain buildingsan josemultiple poolsswim up bartimeshare presentation
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11 - 15 of 1,650 reviews
Reviewed 2 weeks ago via mobile

Stayed here for 6 nights over New Years. Check in was not smooth, first two rooms they gave us already had someone staying in them. Huge security issue as they gave us keys and we walked right into someone else's rooms. Next rooms were supposed...More

Thank RK6972
Response from Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del MarResponded 2 weeks ago

Dear Guest, Thank you for staying with us. We truly apologize if your stay did not meet your expectations. We would like to make things right, and make your next experience a lot better. Please contact Angelina Garcia, our Guest Relations Manager for this purpose....More

Reviewed 2 weeks ago

had a amazing time at this resort. Staff was great, food was great, pools were warm, restaurants were everywhere. And i was upgraded to a stunning room where i was treated to the sun rise every morning. so great!

Thank VineyardBluefish
Response from Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del MarResponded 2 weeks ago

We're thrilled that you enjoyed our amenities, and that our staff met your needs. We hope to see you again soon.

Reviewed 2 weeks ago

This is a beautiful resort that has many activities for kids and adults. Well maintained property, will come again. Staff is always willing to help and make you feel at home. Free booze as prizes was a nice change from the stingy Club Regina.

Thank havefuninthesun
Response from Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del MarResponded 2 weeks ago

Thank you for the review, we're glad that you had a wonderful time with us, and hope that you visit again.

Reviewed 3 weeks ago via mobile

They screwed up our reservation but nobody seemed to care. Finally a manager got us a room but it was not what we had booked and there was no compensation. A breakfast coupon probably would have been more than enough but whatever. The pool waiters...More

Thank rdkello
Response from Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del MarResponded 2 weeks ago

Dear Guest, Thank you for staying with us. We truly apologize if your stay did not meet your expectations. We would like to make things right, and make your next experience a lot better. Please contact Angelina Garcia, our Guest Relations manager for this purpose....More

Reviewed 3 weeks ago

Spent four nights at this location and couldn't have been more pleased. The grounds are fantastic - lots of bright colors (flowers and buildings), cobblestone roads and paths, shops, numerous pools, and access to a beautiful (but hilly) beach. There are several restaurants at the...More

Thank sam c
Response from Sheraton H, Public Relations Manager at Sheraton Grand Los Cabos Hacienda del MarResponded 3 weeks ago

Thanks for sharing your review on our property. We're thrilled that our concierge allowed you to enjoy our restaurants, rooms and location. Please visit again. :)

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Beachfront
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Pool
Hot Tub
Golf Course
Heated pool
Outdoor pool
Details
Price range
US$205 - US$450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Cabo San Lucas
#17 Top resorts Hotel in Cabo San Lucas
#20 Romantic Hotel in Cabo San Lucas
#22 Family Hotel in Cabo San Lucas
#22 Spa Hotel in Cabo San Lucas
#25 Luxury Hotel in Cabo San Lucas
#26 On the Beach Hotel in Cabo San Lucas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$205 - US$450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Cabo San Lucas
#17 Top resorts Hotel in Cabo San Lucas
#20 Romantic Hotel in Cabo San Lucas
#22 Family Hotel in Cabo San Lucas
#22 Spa Hotel in Cabo San Lucas
#25 Luxury Hotel in Cabo San Lucas
#26 On the Beach Hotel in Cabo San Lucas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1487)
Pool & Beach (356)
Room & Suite (270)
Dining (123)
Hotel & Grounds (951)
Bathroom (21)
Business Centre & Event Rooms (14)
Family and Play Areas (7)
Questions & Answers
Ask a question
Karen G
21 January 2018|
AnswerShow all 4 answers
Response from g6shill | Reviewed this property |
No! Perfect temp
0
Votes
luvs2travl2009
19 January 2018|
AnswerShow all 3 answers
Response from g6shill | Reviewed this property |
U must ask time share people, different packages. If U get all inclusive why not stay at UR time share, many restaurants and entertainment. U can go to Cabo with shuttle. Car is difficult to Cabo, pArking is limited, better... More
1
Vote
Juice98
12 January 2018|
AnswerShow all 4 answers
Response from paripatetic | Reviewed this property |
Yes, they are still there, but didn’t notice them staring. There were more ladies selling than before and they are not pushy.
0
Votes
Room Tips
"Request Bldg. 31 with nice pool and golf club view"
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"Best Views"
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"Beg and pay more, its worth it."
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"Villas offer a great view of the ocean, hotel buildings further from the ocean have quieter pools"
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