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31/12/2017 01/01/2018
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    Hacienda Encantada Resort & Residences

    Carretera Transpeninsular km 7.3, Cabo San Lucas 23410, Mexico
    011 52 33 4162 5865
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    31/12/2017 01/01/2018
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    US$1,553
    US$602
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    Traveller (2076)
    Room & Suite (676)
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    Overview
    • Excellent66%
    • Very good23%
    • Average6%
    • Poor2%
    • Terrible3%
    Travellers talk about
    “las marias” (128 reviews)
    “el patio” (105 reviews)
    “la trajinera” (63 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (3,251)
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    511 - 515 of 3,115 reviews

    Reviewed 5 May 2017

    We love Hacienda Encantada Resort. Very friendly staff and so very helpful. The staff makes Hacienda Encantad shine. My only concern is the lack of hot water in the kitchen and numerous calls to have our hot tub serviced with hot water.

    Review collected in partnership with this hotel
    Thank Samuel H
    Response from jaik150800, Director de Relaciones con Clientes at Hacienda Encantada Resort & ResidencesResponded 10 May 2017

    We have had some small problems with the hot water but now they are fixed. Hopefully, you'll visit us again soon. Greetings. CM Armando Briseno abriseno@mexicograndhotels.com

    Reviewed 5 May 2017

    Hacienda Encantada Cabo has seriously gone downhill in the past five years!! I would not recommend this place to anyone!! Golf cart transportation is very very dysfunctional. We were not greeted and had to go find someone to help us with our luggage. Air conditioning...More

    Review collected in partnership with this hotel
    2  Thank Kirkiban
    Response from jaik150800, Director de Relaciones con Clientes at Hacienda Encantada Resort & ResidencesResponded 10 May 2017

    Our reception guys are obliged to help with luggage. We will review this situation since in 10 years we never had a problem with another guest's suitcases. We apologize for your experience. Thank you for your visit CM Armando Briseno abriseno@mexicograndhotels.com

    Reviewed 5 May 2017

    Beautiful resort. Loved all the attention to detail. Fantastic pools and amenities. Staff was great. Relaxing and calm. Views to ocean were surreal. Can't wait to go back. April was a fantastic month, the weather was outstanding.

    Review collected in partnership with this hotel
    Thank Jennifer B
    Response from jaik150800, Director de Relaciones con Clientes at Hacienda Encantada Resort & ResidencesResponded 10 May 2017

    Dear Jennifer Not only April is fantastic, almost the whole year is incredible since this is paradise. Thank you for your visit. Come back soon. CM Armando Briseno abriseno@mexicograndhotels.com

    Reviewed 5 May 2017

    I have been to this property several times since I am a member. However, I would recommend it as a place to stay for rest and relaxation! Only negative is that the food needs to improve in the restaurants and the prices

    Review collected in partnership with this hotel
    1  Thank John J
    Response from jaik150800, Director de Relaciones con Clientes at Hacienda Encantada Resort & ResidencesResponded 10 May 2017

    Let's pay attention to the food issue. Thanks for this new visit and your new comments. CM Armando Briseno abriseno@mexicograndhotels.com

    Reviewed 4 May 2017

    We had a fabulous stay in the penthouse!! The place is amazing and the staff is even more awesome! We hung out at the Stage 3 pool and watched March madness from the pool! I can't say enough wonderful things about Miriam, Ulysees (and Fernan-sadly...More

    1  Thank MLovin
    Response from jaik150800, Director de Relaciones con Clientes at Hacienda Encantada Resort & ResidencesResponded 10 May 2017

    Very complete description and very emotional. Thank you for your comments. Come back soon. CM Armando Briseno abriseno@mexicograndhotels.com

    Welk Resorts Sirena Del Mar
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$149 - US$1,035 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Top resorts Hotel in Cabo San Lucas
    • #13 Spa Hotel in Cabo San Lucas
    • #16 Luxury Hotel in Cabo San Lucas
    • #16 On the Beach Hotel in Cabo San Lucas
    • #22 Romantic Hotel in Cabo San Lucas
    • #23 Family Hotel in Cabo San Lucas
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 222
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, TravelUp, Hotwire, Travelocity, Orbitz, Hotels.com, Priceline, HotelsforEveryone, getaroom.com, Cancelon and TripOnline SA so you can book your Hacienda Encantada Resort & Residences reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Baja California >
    • Baja California Sur >
    • Los Cabos >
    • Cabo San Lucas
    • Also Known As
    • Hacienda Encantada Resort And Spa ,
    • Hacienda Encantada Hotel Cabo San Lucas ,
    • Hacienda Encantada Resort & Residences Cabo San Lucas, Los Cabos
    Add Photo Photos
    Traveller (2076)
    Room & Suite (676)
    Pool & Beach (415)
    Dining (217)
    Hotel & Grounds (1268)
    Bathroom (42)
    Family and Play Areas (26)
    Business Centre & Event Rooms (10)
    Nearby
    Nearby HotelsSee all 71 hotels in Cabo San Lucas
    Hotel Riu Palace Cabo San Lucas
    6,862 reviews
    4.88 km away
     
    Hacienda del Mar Los Cabos
    2,224 reviews
    1.51 km away
     
    Welk Resorts Sirena Del Mar
    1,492 reviews
    2.04 km away
     
    Esperanza - Auberge Resorts Collection
    1,255 reviews
    .90 km away
     
    Nearby Restaurants
    Toro Latin Kitchen & Bar
    547 reviews
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    Cocina del Mar
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    Hacienda Encantada Resort & SPA
    145 reviews
    .26 km away
    La Palapa at Esperanza Resort
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    Nearby Attractions
    Santa Maria Beach
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    Ask a question
    Questions & Answers
    Michelle R
    14 December 2017|
    AnswerShow all 2 answers
    Response from NanaBug_8 | Reviewed this property |
    No, the beach is very rocky and the resort sits atop a rocky cliff. If you want beach, resorts in town are great!
    0
    Votes
    Jenni S
    29 November 2017|
    AnswerShow all 2 answers
    Response from SteveRyder | Reviewed this property |
    I agree with Jenni's comments. Try "guest services AT hacienda encantada ,,," PS: was told I could not have "HTML", so I have edited above email with spaces. I also highly recommend the "all inclusive" meals and drinks... More
    0
    Votes
    mmcnulty1006
    27 November 2017|
    AnswerShow all 3 answers
    Response from Annette B | Reviewed this property |
    No, the pool area is NOT shaded by the mountains. The mountains are a ways away and the rocks a short walk. There are umbrellas at the pool, but no shade from the mountains.
    0
    Votes
    Room Tips
    "Lot of construction going on -- try to avoid those areas."
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    "I don't know what this means."
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    "Building 1 is closest to the Sea of Cortez but all buildings have a view of the sea along with swimming pools..."
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    "Rooms facing the ocean in Phase 1. If you have kids, you would be looking to stay at Phase 2 rooms because..."
    Read review
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