My boyfriend and I visited with friends around NYE and had an absolutely amazing stay! The food was pretty good and the adults only infinity pool was perfect. The landscaping was also SO well kept it looked beautiful! Most importantly, servers Jorge and Freddy went above and beyond to make our trip great! They are incredibly hard workers and even offered their own recommendations for places to visit off resort when we asked. They were very attentive and continuously surprised us with their own different fun drinks! If you get a chance to visit, look out for those two👍🏼 (They do all of this under the same HOT sun we’re relaxing under, don’t forget to tip your servers) Can’t forget the daily activities! They were always fun and Monty was SO great! She had so much energy and personality and even performs as a dancer at the evening shows.…
My husband and I absolutely loved everything about Barcelo Gran Faro. The food was so good! The pools were amazing! The drink service was flowing!! We upgraded to the premium level which was worth every penny (and really not that much more money). Our room was a corner room with a wrap around deck and two slider doors! The view was awesome! The staff were super friendly and helpful! We have been here for 6 nights and go home tomorrow. We wish we were staying a few more nights. Oh, and we needed a covid test to return home to Oregon and had that done yesterday here on site. It was super easy and we had the results in about an hour. We are sad to be leaving. We will be back.
The Good: fast check-in Great staff Good food and Great weather, nice beach. The Bad Transport from airport to hotel expensive. advise is to take an uber, you will save significantly. Whale watching, is actually Whale Chasing-I felt very bad for the whales. Its a two hour trip and many boats with tons of people descend upon the whales and spook them. I am not an expert but I dont think those wonderful creatures appreciate us invading their space like this.
Saw a maskless guy wander5 into the restaurant today and he sneezed into the salad bar. I pointed it out to security and he got the guy a mask and he wiped the snot from his hand in it and set it down on the counter of the salad bar. The security brought him another and he wiped his hand again and set it down on the salad bar and the third one he blew his nose in it and set it down again on the counter of the salad bar and walked out. they never wiped anything up or replaced the sneezed on food. I am done eating here. Paid for express laundry ( same day) because of a morning meeting and no returned laundry and nobody really cares around here. Could be a great spot if they managed it but stay elsewhere if possible, unless these things don't matter to you?
First tourist experience in a Barceló and it was worth it. Fantastic customer service by all the staff (maintenance, cleaning, reception and restaurants*) . I was amazed at the service from the waiters, as well as the quality and freshness of the food. The facilities are clean and well maintained, with an excellent location and a magnificent beach. Without a doubt, we will retun!.