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Park Royal Los Cabos

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191 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Reviewed 8 February 2016 via mobile

This is just average accommodation. Kitchens are out of the 60's. Beds are very hard. Pity anyone over 6' on the short beds. Place is kept very clean though. Nice staff. WiFi available only in the lobby.

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Helpful?
Thank Harvey M
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: First and foremost, I would like to express my gratitude upon your decision to stay at Park Royal Los Cabos. Reading such positive reviews motivates us to work hard in order to improve every day. It is our priority to provide our guests with everything they are looking for in a resort. Therefore, we appreciate any form of...

Vancouver, B.C., Canada
Reviewed 4 February 2016

We arrived late and Geyber Perez Munoz and Jesus Peraza were at the front desk. Great welcome! Glass of wine and acceptance without problem of my service dog. They were friendly and helpful and we are grateful to them. The room was very clean, quiet, comfortable and well appointed. The cost was reasonable. Nice swimming pool. Very friendly staff. The...

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Thank CarlosandGigi
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: Please let me thank you in the first place for staying at Park Royal Los Cabos and for taking the time to share your pleasant experience. Thank you for pointing out every little aspect that you enjoyed during your stay at our resort. It is my pleasure to find out that our efforts are yielding results. "There is...

Saskatoon, Canada
Reviewed 30 January 2016

This is a very basic hotel. It is clean but is in need of an update. Only amenities are a small pool and restaurant. It is a long way from the beach and downtown San Jose. Most of the extras shown in the book don't exist ie no beach shuttle or access, no laundry, no jacuzzi.

Review collected in partnership with this hotel
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2Thank Lorigg29
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: First and foremost, I would like to express my gratitude upon your decision to stay at Park Royal Los Cabos. Our mission is to make every stay as pleasant as possible. For that reason, we welcome all of our guests' feedback as it will allow us to enhance the services we offer. Hopefully we will have the good...

Louisville, Kentucky
Reviewed 30 January 2016

Our trip was wonderful. The rooms were spacious. We reserved two rooms and they were close together The staff were very helpful. The weather was perfect. There was food on site but we prefer to eat off site to get a taste of the local culture. There is bus service to San Jose nearby. January is a great time to...

Review collected in partnership with this hotel
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Thank 0mjp
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: Please let me thank you in the first place for staying at Park Royal Los Cabos and for taking the time to share your pleasant experience. It is with great pleasure that I read the review you kindly shared. It please me to know how special your stay was as your satisfaction is ours as well. "There is...

Santa Maria, California
Reviewed 19 January 2016

Hotel need to improve the cleaning sofas and chairs have stains everywhere. The bathrooms need to improve the cleaning as well. the pool area as dirty floors. the front desk need to do their job, my room was to be ready by 3 p.m. and delivered at 7 p.m.

Review collected in partnership with this hotel
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Thank romancoliseum
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: Your comments are very important to us as they help us identify our areas of opportunity and continue to reach our goal which is our guests' satisfaction. Please let me inform you that we are working on this issue for these inconveniences not to take place again. The Magnament

Cardston, Alberta, Canada
Reviewed 7 January 2016

Smaller property, located on a golf course. The one bedroom unit was spacious with a good bed, nice and clean, but older. The bathroom was ok but shower had little pressure and barely warm. We were in 3 floor and would have been tough if you did not walk well. The staff were very gracious, helpful, and really made the...

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Helpful?
Thank Richard T
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest Please let me thank you in the first place for staying at Park Royal Los Cabos and for taking the time to share your pleasant experience. It is thanks to comments like yours that we are able to identify our opportunity areas so as to continue to provide a quality service. It is really uplifting to read comments...

Princeton, New Jersey
Reviewed 30 December 2015 via mobile

Cozy place with inexpensive restaurant and bar. It has easy access to a nearby public beach and a super market, feels more like a condo than as a hotel. Expect to pay extra for the safe and dishwashing service. No Wi-Fi except for the lobby.

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Thank Natalya M
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: Please let me thank you in the first place for staying at Park Royal Los Cabos and for taking the time to share your pleasant experience. Reading such positive reviews motivates us to work hard in order to improve every day. Your comments are very important to us as they help us identify our areas of opportunity and...

Red Deer, Alberta
Reviewed 17 December 2015

Nice quite place golf course around it, some noise from grass machines from 6 AM they burn something in the evening near by. short walk to MEGA no access to beach.(easy to take a bus to San Lucas) thanks

Review collected in partnership with this hotel
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Thank Vladimir I
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Mr. Vladimir: Above all, I want to thank the confidence placed on Park Royal Los Cabos as host of your vacation and the time taken to share your charming experience. Reading such positive reviews motivates us to work hard in order to improve every day. I am truly sorry to read the inconveniences you went through during your stay....

Reviewed 7 December 2015 via mobile

A friend invited me to stay a couple of weeks ago. We were both shocked by the lack of cleanliness and quality. It is old and run down. The kitchen stove top shorted out twice and we wasted so much food. The front desk sent someone to repair it and he said they would comp us for it. That never...

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Helpful?
Thank Nancy S
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest First and foremost, I would like to express my gratitude upon your decision to stay at Park Royal Los Cabos. It is thanks to comments like yours that we are able to identify our opportunity areas so as to continue to provide a quality service. It is with great concern that I read the review you kindly shared....

Okanagan Valley, Canada
Reviewed 6 December 2015 via mobile

We arrived to the Park Royal and Fernando checked us in and made our arrival smooth and efficient. Thank you for not making us change rooms!! He remembered our names and room number when we spoke with him and also helped us find sunglasses left at the pool. The hotel is in a quiet area on the golf course and...

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Thank Lael P
Raymundo G, Gerente at Park Royal Los Cabos, responded to this review

Dear Guest: Before anything else, thank you for your stay at Park Royal Los Cabos and for the time taken to share your pleasing experience. Please know that your every comment is very constructive as it encourages us to become better each day. There is still a lot more to come to Park Royal Los Cabos, so please be sure...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
The two small towns of San Jose del Cabo and Cabo San Lucas merely accent the southern peninsula, a unique natural landscape that needs to be experienced once in a lifetime. Connected by a 33 kilometer corridor, San José del Cabo is charming, traditional and the more creative "pueblito" while Cabo San Lucas offers everything brash, bold and Hollywood. Park Royal guests get easy access to both worlds in enormous apartment style suites in a self-contained resort setting. Of course, the entire Los Cabos area is at your fingertips. Guests arrive for more than 12 world famous golf courses, more beaches than you'll know what to do with and boat tours, whale tours, desert tours and trips to a landscape (and a seascape) unlike anything else you've ever experienced. ... more   less 

Additional Information about Park Royal Los Cabos

Address: Retorno Playa Anuiti No. 27 | Col. Campo de Golf, San Jose del Cabo 23400, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Price Range: $126 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Royal Los Cabos 3*
Number of rooms: 56
Reservation Options:
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Also Known As:
Park Royal Los Cabos Hotel San Jose Del Cabo
Park Royal Los Cabos San Jose Del Cabo
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Questions & Answers

Here's what travellers have asked, with answers from Park Royal Los Cabos staff and other travellers.
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Questions? Get answers from Park Royal Los Cabos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had booked two rooms, one Royal and one Ambassador. The Royal was on ground floor to accommodate our guests Room 116. This was next to restaurant so was easy access to food and pool. It was also protected from the loud music from wedding. Biggest drawback of the ground floor room was that even though patio area was large and clean the ants also seemed to enjoy as well. The Ambassador (Room 206) on second floor was very nice, except the bedroom faced directly toward golf course clubhouse. Needless to say, I did not enjoy being kept awake until 3 a.m., but it was only one night of our 2 week stay. Even though not all rooms had an iron and ironing board, one was supplied on request. They did phone the next day to pick it up.”
 of 5 bubbles markvern0nd, 30 Dec 2016 | Read review
“Ask for a studio it should have a kitchen as the restaurant is so so and pool view is great”
 of 5 bubbles K1775VYmarkm, 8 Dec 2016 | Read review
“Bring your own dish detergent and coffee filters ”
 of 5 bubbles jennyflow, 5 Dec 2016 | Read review
“Needs better knives in kitchen plus dish detergent.”
 of 5 bubbles ronbO0CI, 17 Oct 2016 | Read review
“keep the ac on while you are go or it may take awhile to cool down.”
 of 5 bubbles 841randyc, 30 Sep 2016 | Read review
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