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Krystal Grand Los Cabos

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Carretera Transpeninsular Km. 29, San Jose del Cabo 23400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$224
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Free cancellation until 13/12/21
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US$224
US$146
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (2602)
360
Panoramas (23)
Pool & Beach (437)
What is Travellers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 19/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Krystal Grand Los Cabos
Updated 19/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 59 hotels in San Jose del Cabo
Location
Cleanliness
Service
Value
Krystal Grand Los Cabos All Inclusive, localizado frente al Mar de Cortés, en Los Cabos, te invita a disfrutar unas excelentes vacaciones rodeado de un exclusivo ambiente sofisticado y con una esmerada atención. Sus inigualables instalaciones comprenden cuatro piscinas, gimnasio, club para niños y otro para adolescentes, al igual que completos servicios de spa y una hermosa playa de arena dorada. Su plan Todo Incluido, ofrece una amplia gama de opciones de alimentos en sus diversos restaurantes, así como gran variedad de bebidas y cocteles disponibles en los bares. Además, para la diversión y entretenimiento de toda la familia, tiene un programa de actividades diarias, mientras que para el viajero de negocios, cuenta con facilidades para reuniones y eventos. Las habitaciones, decoradas con un bello estilo contemporáneo, están climatizadas y brindan servicios y amenidades únicos para disfrutar una estancia llena de comodidades, dentro de un ambiente sereno y sumamente acogedor. ¡Ven a disfrutar unas inolvidables vacaciones de playa en Los Cabos, hospedándote en Krystal Grand Los Cabos All Inclusive!
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Archery
Babysitting
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Private pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Aerobics
Billiards
Entertainment staff
Karaoke
Table tennis
Nightclub / DJ
Kids club
Car hire
Business Centre with Internet Access
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Green
Languages Spoken
Spanish

Location

Full view
48Car recommended
Grade: 48 out of 100
11Restaurantswithin 1 km
0Attractionswithin 1 km
2503Reviews573Q+A100Room tips
Traveller rating
  • 1,222
  • 608
  • 316
  • 171
  • 188
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Popular mentions
Sergio V wrote a review 24 Jul
Los Angeles, California2 contributions1 helpful vote
I can’t believe I traded my 2 bedroom week in Cancun for this dump. First off the room we got was not on the resort. We had to get shuttled to the “residences” and these rooms are old and out dated. The check in was horrible. I stood in one line and after 20 minutes I was told that my line had closed and I had to go to another line. We didn’t have the all inclusive plan and they make it difficult for you to eat if you do not purchase it. I feel like this was total bait and switch because these are not the rooms from the website. Our only method of cooking an induction burner did not work. The towels were disgusting, something you would find in a shady motel. I am currently searching for another place to stay. This is our first vacation with our baby girl and it is absolutely terrible. I almost feel like going home. Please do not stay here. I would not stay here for free if they have me a week!!
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Date of stay: July 2021Trip type: Travelled with family
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Arthur S wrote a review 24 Jul
1 contribution
Krystal Grand is an amazing resort with a beautiful beach and poolside. The all inclusive really enabled my family and I to enjoy this vacation. The only reason I put this as a 4 instead of 5 star: the hours for the different bars, restaurants, and pool was pretty inconvenient. The pool closes at 8pm, so those night swims and late-night hot-tub relaxation sessions cannot happen. The adult pool swim-up bar and main poolside bar both close at 6pm. The only bar open past 10:30pm is the sports bar (nightclub). In addition, at any given bar, there is only one bartender and usually a large crowd/line wanting a drink. So although you can technically drink your heart out, it can be very unfortunate to have to wait in line for 10 minutes to get a drink. The same can be said at the restaurants, as it seems there are usually only 1-2 waiters/waitresses tending to the entire restaurant, so it is very difficult to order refills on drinks, get dessert, etc. My favorite part of this resort is definitely the entertainment and activities they offer. The two ladies running the daily activities were extremely friendly and outgoing, learning the names of my family members early in the week and encouraging us to participate all week. I’d like to specifically give a shout-out to one of those ladies, Brenda, who was amazing all week and even came to the lobby to say a heartfelt goodbye to my family when we left.
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Date of stay: July 2021Trip type: Travelled with family
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Yvonne wrote a review 24 Jul
Los Angeles, California5 contributions2 helpful votes
Hotel was ok, service was terrible. Workers seem to be annoyed if you ask for anything. Had to ask 6 times for napkins, when I finally got them, they had live bugs on them. No music at the adult bar and it closed at 6. Wait time to eat was ridiculous. Drinks were watered down at the adult pool. When the bartender was confronted about it, the drinks were no longer watered down. We were given raw bacon at the grill . Not one staff member asked how we were doing . . I blame this on management. Your covid test line was ridiculous. Everyone seemed to have a 10:00 appointment. I spoke to many different people and no one had anything good to say about this resort! I will not return or recommend.
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Date of stay: July 2021Trip type: Travelled as a couple
Room Tip: Customer service was terrible! They will not accommodate you in any way .
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Narek wrote a review 24 Jul
1 contribution
Ariadna is the best one from all workers 👍👍👍 She is very helpful, positive, nice.. she gave the best service I ever har ,, she can be example for everyone to make this resort better..... she is absolutely great,, thanks for having employee that she is 👍👍👍
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Date of stay: July 2021Trip type: Travelled with friends
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Jerry wrote a review 23 Jul
1 contribution
We received excellent services at Krystal Grand Hotel in Los Cabo. The room was very nice and romantic. The food was great. The staff was very professional and couresty and fair. Mario went out his to try to help us with our reservation for covid test since it was alteady booked up.
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from Fernando Romero, Guest Services / Front Office at Krystal Grand Los Cabos
Responded 3 days ago
Dear Jerry, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with other travelers on Tripadvisor. We are very overjoyed to read that you had enjoyed our delicious food and comfortable rooms as well as our excellent service and all our facilities. We appreciate your gracious comments about your experience and we feel very happy to read that you had a wonderful time thanks to our service. Also, we will share your comments with Mario, who will be happy to read that you had a great stay thanks to his service, Once again, we thank you for taking the time to share such a wonderful review of your experience with us and we look forward to having the pleasure of hosting you back soon. Fernando Romero Quality Manager
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PRICE RANGE
US$139 - US$253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bel air collection resort & spa los cabos hotel san jose del cabo, bel air collection resort and spa los cabos, playa del sol los cabos
FORMERLY KNOWN AS
Bel Air Collection Resort & Spa Los Cabos
LOCATION
MexicoBaja CaliforniaBaja California SurLos CabosSan Jose del Cabo
NUMBER OF ROOMS
429
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Frequently Asked Questions about Krystal Grand Los Cabos
Which popular attractions are close to Krystal Grand Los Cabos?
Nearby attractions include Playa Acapulquito (1.1 km).
What are some of the property amenities at Krystal Grand Los Cabos?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Krystal Grand Los Cabos?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Krystal Grand Los Cabos?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Krystal Grand Los Cabos?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Krystal Grand Los Cabos?
Conveniently located restaurants include Sardina Cantina, 7 Seas Seafood Grille, and La Salsa's Restaurant.
Are there opportunities to exercise at Krystal Grand Los Cabos?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Krystal Grand Los Cabos?
Yes, dry cleaning and laundry service are offered to guests.
Does Krystal Grand Los Cabos have any great views?
Yes, guests often enjoy the ocean view available here.
Is Krystal Grand Los Cabos accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.