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Krystal Grand Los Cabos Hotel

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Traveller (887)
Room & Suite (188)
Pool & Beach (173)
Ratings and reviews
  • Excellent37%
  • Very good28%
  • Average16%
  • Poor7%
  • Terrible12%
Travellers talk about
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What's included
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Poolside Bar
Fitness centre
Kitchenette
Concierge
4 Star Hotel
Krystal Grand Los Cabos is a hotel that offers a unique experience in a sophisticated atmosphere where the desert meets the Sea of ​​Cortez. Visit one of the best hotels in Los Cabos and discover why it is one of the favorite destinations of the stars of Hollywood. The hotel has 454...
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Location and contact
Carretera Transpeninsular | Km 29, San Jose del Cabo BCS 23409, Mexico
15 km to Los Cabos Airport
48 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (766)
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523 results
Traveller rating
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103
43
74
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1 - 5 of 523 reviews
Reviewed 5 days ago via mobile

When we arrived at the hotel and inquired about an upgrade we were told the hotel was completely booked with the Swarkskopf convention. The room we got was very disappointing. More like a 3 star resort room. The conventioneers monopolized most of the bars, especially...More

Thank msphetite
Response from mthenot, General Manager at Krystal Grand Los Cabos HotelResponded yesterday

Dear Guest: Thank you for your time in giving us your valuable feedback about your recent stay in our Hotel. We take your comments very seriously and highly regret that we were not able to meet the level of your expectations. We hope you will...More

Reviewed 5 days ago

I traded on interval international. Boy its a good thing it was a freebie. They had us in some building that wasnt part of the hotel property. It was way in the back and very dark with lots of bushes and trees that didnt look...More

Thank creativeplayland
Response from mthenot, General Manager at Krystal Grand Los Cabos HotelResponded yesterday

Dear Guest, I'm really sorry for what happened during your recent stay with us, I completely understand how you felt during this awful situation, I would to apologize for the inconveniences this might have caused and let you know that we will make sure that...More

Reviewed 5 days ago via mobile

Overall our trip was good, food was great. Only thing that we experience was at the Mexican restaurant. It was kind of stuffy and hot. There was other guests that sat towards the back of restaurant that complained and some ended up leaving prior to...More

1  Thank lorenad535
Response from mthenot, General Manager at Krystal Grand Los Cabos HotelResponded yesterday

Dear Lorena, Thank you for your wonderful feedback. I am pleased you were able to enjoy all of our accommodations in your room during your stay. It is the priority to each staff member to exceed your expectations in every way and to hear that...More

Reviewed 6 days ago

this is a nice relaxing resort. with lots of good food options. Pool & rooms are very nice. Staff are nice and professional as well. The only negatives I would say are: 1) they allow food by the pool so the birds will start swarming...More

Thank Natasha L
Response from mthenot, General Manager at Krystal Grand Los Cabos HotelResponded yesterday

Dear Natasha: On behalf of the dedicated collaborators to serve with passion and commitment, we thank you for choosing us as your vacation destination in Los Cabos. It was a pleasure for us to assist you and have you as a guest and we hope...More

Reviewed 6 days ago

We had such a wonderful time at the Krystal Grand. Everyone went out of their way to make us feel at home the service was top notch. The entire place was clean including our room.Food and drinks were delicious too. I didn't want to leave!More

Thank Muttskiweeples
Response from mthenot, General Manager at Krystal Grand Los Cabos HotelResponded 5 days ago

Dear Guest: On behalf of the dedicated collaborators to serve with passion and commitment, we thank you for choosing us as your vacation destination in Los Cabos. It was a pleasure for us to assist you and have you as a guest and we hope...More

View more reviews
About
Description
Krystal Grand Los Cabos is a hotel that offers a unique experience in a sophisticated atmosphere where the desert meets the Sea of ​​Cortez. Visit one of the best hotels in Los Cabos and discover why it is one of ...More the favorite destinations of the stars of Hollywood. The hotel has 454 luxurious rooms and suites spread over two buildings: The Tower "La Joya" and "Palmilla" tower. All rooms have a beautiful view of the stunning Sea of ​​Cortez along with luxury amenities to make your stay pleasant at all times. Rooms with sea view Deluxe amenities in every room Unparalleled views of the Sea of ​​Cortez Less
Hotel class
Hotel class
Hotel Style
Top resorts Hotels
,
Luxury
,
On the Beach
,
Spa
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Beachfront
Free Internet
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Spa
Air Conditioning
Babysitting
Breakfast Available
Business Centre with Internet Access
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Multilingual Staff
Outdoor pool
Refrigerator in room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Style
Top resorts Hotels
,
Luxury
,
On the Beach
,
Spa
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Top resorts Hotels
,
Luxury
,
On the Beach
,
Spa
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Hotel class
Hotel class
Hotel Style
Top resorts Hotels
,
Luxury
,
On the Beach
,
Spa
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (887)
Room & Suite (188)
Pool & Beach (173)
Dining (124)
Amenities (42)
Family and Play Areas (9)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Stefani M
30 June 2018|
AnswerShow all 3 answers
Response from loratigger | Reviewed this property |
They do ask for no sleeveless shirts for men but golf shirt shorts and sandals was ok. The hotel doesn’t provide transportation. To main area in Cabo it is about a 25 min bus ride. It will cost $2.50 a person USD. It... More
2
Votes
endorable
30 June 2018|
AnswerShow all 3 answers
Response from John-Jane-Midwest | Reviewed this property |
We were there in early May and the pool was excellent. Clean. Cooling. And remember, you have an ocean nearby. BTW: The Adult pool was where we were most of the time. The other pool has some shallow areas and it gets full... More
0
Votes
doverland98014
23 June 2018|
AnswerShow all 6 answers
Response from justjulie2018 | Reviewed this property |
We took a bunch of US one dollar bills and tipped with those. The staff really seemed to appreciate. For me it is about making someone feel good about their work. They work hard are worth an extra buck or two. Now I don't... More
2
Votes
Room Tips
"Check out the room before you unpack."
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"Get the full ocean view so you’re not by the main highway."
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"Get to the pool early to get chairs in the shade."
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"Upon check in ask for a room with an ocean view and or away from the highway."
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